Schwartz's Deli
OUVERT10:00 - 23:00
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Avis pour Schwartz's Deli
Les avis mentionnent souvent
Afficher toutsmoked meat(293) sandwich(262) poutine(77) deli(72) sandwiche(66) pickle(60) schwartz's(55) recommend(48) fries(46) viande(41) classic(40) bread(34)Very sad to write this review. My first time back in 20 years was extremely disappointing. While waiting in the takeout line on the sidewalk, a very rude employee put his hand in my face, closed the door & said not to come inside until there was more room. The smoked meat was not prepared properly, all I tasted was tons of salt, & the bread pieces were so small - the slices of rye looked like they'd been halved - it was impossible to pick as a sandwich. I paid $17 for that. One of the framed articles at the back said the latest owner tried to make improvements, encouraging employees to be more friendly, to not put off tourists. It's not working. I won't be back. Fix your recipe & your attitude please.
I visited Schwartz on a Thursday evening with my partner & ordered two smoked meat sandwiches. The food itself lived up to its reputation, but unfortunately the customer service was among the worst I have experienced.
The employee taking our order was unnecessarily rude, & the cashier was equally dismissive & unwelcoming. As visitors to Montreal, we were made to feel uncomfortable & judged for not being locals & not speaking fluent French. There is no place for that kind of behavior in any customer-facing business, let alone one with the international reputation that Schwartz has built over the years.
It's disappointing that such poor customer service overshadows what is otherwise an iconic dining experience. Employees represent the brand, & in this case, they did a disservice to the legacy & heritage of Schwartz.
I do have a photo of the employee preparing the sandwiches, but I have chosen not to post it out of basic respect & decency - qualities that were unfortunately absent in the way we were treated.
I sincerely hope management takes this feedback seriously. A legendary establishment should be remembered for its food & hospitality, not for making customers feel unwelcome. Based on this experience, I cannot recommend Schwartz to friends or family visiting Montreal until meaningful improvements are made to the customer experience.
I did follow the line of take out, I did not take a table because line was too long. Sandwich was not hot, nothing special & fries not really good & even colder.I had superior pastrami (here viande fumee) in NY for example.
They are in hurry to clear the line & that's all.
Wouldn't go back. Hope at table they serve much better food
Go in around mid afternoon, around 3:30 or so, there was no wait & no crowd. This is the whole package deal. Environment, really friendly staff, & a meat sandwich that is everything you dream it could be! I wish I had ordered the liver as well, I know it was good. Make sure to get the Fleischer's Cherry Cola, that's authentic Montreal!
We had a lot of trouble finding it there was absolutely no parking available, & our friend kept driving around until we finally managed to get a spot. The food wasn't very smoky, & it wasn't anything new or special. We paid about 60 dollars for 3 sandwiches, along with two sodas. However, the staff were very nice
Expectations were high however the sandwich & fries were not too special. Service was great & the freshness is undeniable!
Came for my birthday from BC with my best friend. Wonderful food & service. The seating area could use an update.
Hands down the best Montreal smoked meat sandwich I've ever had. The meat was super tender & the spices added character & flavour. Also had a side of coleslaw & a pickle both of which were excellent. Worth lining up for (the line moves quick & you share tables with others creating a community feel). The staff were friendly & attentive & gave great recommendations.
We had heard excellent stories about Schwartz's Deli from a few friends, & let me tell you, the restaurant exceeded our expectations. When we first walked in, we received an immediate warm greeting from the host who invited us to pick a spot. Our server came over right away & was incredibly friendly & helpful. My brother had a little cut on his finger, & our server instantly noticed & took the initiative to get him a bandaid. This is just a small example of the kindness we received from our server. She was joyful & overall very pleasant. The food came out so quickly & was delicious. Absolutely fantastic experience at Schwartz's Deli in Montreal! Thank you!
Visited Schwartz Deli on a Sunday afternoon at 3 PM. There were 3 of us & we waited for 30 minutes outside with only a few groups ahead. The place was crowded. We were seated at a shared table with 6 seats.
We ordered two smoked meat sandwiches & one poutine. The smoked meat was tender, the bread was thin & dry, & portions were small. The poutine was disappointing. Fries were overcooked & tasted burnt.
The bill came to about $50 (tax included, before tip), which felt overpriced for the quality & small portion size. Service was mediocre & rushed. The restaurant seemed more focused on turnover than experience.
While Schwartz Deli has a long-standing reputation & history, in my opinion, it was underwhelming & didn't live up to the hype. There are many other great restaurants worth exploring. This was a one-time visit, & unfortunately, not somewhere I'd return to.