Restaurant Impérial propose un voyage culinaire authentique taïwanais et chinois, présentant un menu diversifié qui met en valeur les riches saveurs de l'Asie. Les clients peuvent s'attendre à des plats préparés par des experts, allant des sautés cantonais classiques aux spécialités taïwanaises savoureuses, tous créés avec des ingrédients frais et des techniques traditionnelles. Le menu comprend une sélection de plats de nouilles salées, d'assiettes de riz aromatiques et d'options de dim sum délicates, offrant un aperçu complet de la cuisine est-asiatique. Chaque plat est conçu pour offrir une expérience distinctive et satisfaisante, reflétant le riche héritage culinaire de la région.
Restaurant Impérial est une destination prisée dans l'ouest de l'île pour son dim sum authentique et sa cuisine chinoise, souvent saluée pour ses portions généreuses, ses plats savoureux et son cadre élégant et spacieux. De nombreux clients apprécient la commodité du système de commande numérique, le stationnement gratuit et la capacité de l'établissement à accueillir de grands groupes. Bien que la nourriture soit souvent décrite comme fraîche et délicieuse, les expériences restent polarisées en raison d'une qualité de service inégale. Certains convives font état d'un personnel professionnel et attentionné, tandis que d'autres soulignent des frustrations liées aux longs délais d'attente, à la gestion des réservations, aux complications de facturation et à des comportements impolis. Malgré ces avis partagés sur le service, de nombreux clients le considèrent comme une option de premier choix dans la région et prévoient d'y retourner pour la qualité des repas.
The food here is pretty good - I've been coming to this restaurant for many years & never had any complaints. Last night was no different in terms of food quality. However, our server insisted that we increase our tip, saying what we left wasn't enough for her. Tips should be the customer's choice, & no one should feel pressured to add more.
Many reviews have pointed out issues regarding the tip.
Went here with family to try it out even after seeing 3.0 ratings in hopes it would be good but honestly the only things that were good was the look the restaurant & the food quantity sizes for the prices. Other then that the customer service was bad.. the greeting girl was good & I would tip her but the others was another story. We ordered 4 items & 1st item arrived 2nd item arrived after 12 minutes other food did not show up until after 15 minutes when first 2 items got cold. My family & I were unhappy with the service & I was furious. Yet the guy had the nerve to ask why I didn't tip him/them 🙄 after me runnin around to ask where is my good & trying to get there attention because we needed other items. I would not recommend if you want to enjoy with friends & family. Very disappointed 😞
Food. Delicious, fresh & hot.
Service. Good to average. It's often hard to get people's attention especially when you're trying to get sauces & dips etc.
Atmosphere. It's nice & clean, however, it's one big space & when busy can be a bit loud & lacking of personal space.
This is one of my preferred restaurants to have dim sum, including their south shore location.
They use an app ordering method requiring the customer to have a smart device to connect to their wifi & order the dishes one desires. I personally appreciate this as I don't have to wait for a server unless I have a question about the food. I do love the old school model where people walk around with a trolly filled with foods & you just ask & they place it on your table like I'm china town, but this is so quick & easy & I don't have to deal with china town traffic or parking.
I found everything to be tasty, flavourful, properly filled with good amounts of filling, however, I do think the pricing is a little higher than it should be. I have had their Chinese foods here as well & found the food to also be very delicious but that's for another review.
As usual, I will be coming back for more.
10 nov. 2025
sur Google
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Un peu déçu par ce restaurant chinois à Pointe-Claire. Plats traditionnels, certes, mais un service qui laisse à désirer & un cadre le soir qui est carrément froid.
Food quality is low. Shrimp were completely raw the first time, & when returned, came back cooked but tasting metallic. Soup arrived tepid/room temperature. Service was reasonable but one server smelled heavily of cigarettes. Waiting when taking our order encourages us to take several additional dishes, & in the end we had 3X-4X too much food for a group of 10. Not a high quality offering.
it is very easy to order! you scan a qrcode to order food, you need to ask verbally for utensils or water. the tea tasted a little fishy for me but thats just my personal opinion. the chow mein was hugeee, not as juicy as i wanted though. it was about 200$ for a group of 14.
lots of parking available & it is pretty close to cf pointe claire
Nous sommes venus durant la fin de semaine pour essayer, je peux vous dire que le jeune a caisse est vraiment pas la bonne représentation du resto; impoli, occupé à être sur son cellulaire, 0 respect au livreur, répond sans meme te regarder- vraiment désagréable!
Mais une fois qu on est assis, le reste de l'équipe est tres accueillant & surtout…tres éfficace! les plats sont succulents & portion tres généreuse.
On voulait donner du pourboire personnel à notre serveur, mais il dit qu il doit le rammener, car c'est partagé? Franchement… partager avec du monde qui le mérite au moins!
Bref, changez de caissier & je suis sur vous auriez minimum 4-5 /5!!!
