Pho Bang New York est un repère animé du quartier chinois où les avis soulignent régulièrement un phô frais et réconfortant, des portions généreuses et des prix raisonnables; le bouillon est souvent décrit comme clair, parfumé et bien équilibré, avec des viandes et des nouilles de qualité. L'ambiance est active et sans chichis, le service rapide s'accompagne parfois de commentaires sur un personnel brusque ou pressé et d'une politique cash only avec distributeur intégré. De nombreux clients le présentent comme une valeur sûre et une cuisine vietnamienne authentique, avec des plats du week-end et des classiques sans fioritures qui restent fiables. L'espace est parfois étroit et la déco simple, mais l'expérience globale est satisfaisante malgré quelques soucis de service.
Absolute horrible service.
They just take cash & their atm didn't provide any change.
After giving all the change we had as tip we got hounded by the waiter who kept saying' we are required to pay him tip' & the only tip he wanted to accept was just cash.
Have been coming here for quite some time , but this horrible rude tone for not having change is insane.
Now I can see why it was empty on a Friday evening. Food is mid but service will ruin your whole night .
TLDR: Pho Bang New York is run by a predatory owner who thinks it's acceptable to psychologically manipulate, intimidate, bully & extort money from a 12 years old child. 0/5, the worst, most morally bankrupt place to ever exist, an absolute disgrace of an establishment
My son saw this restaurant while i was lining up for another restaurant on the opposite side of the street (Lan Zhou Noodles) so he wanted to go in because it was empty & he felt bad for it. BIG MISTAKE. There's a reason why there was no customers inside, because it's terrible & the people owning this place are the worst, morally corrupt people to ever exist, i hope this place fails & the owners get terrible fates that they deserve.
The music is blasting so loud you can't even think straight, the waiter was rude & unprofessional the whole time. food was mid at best, not worth a single cent. the atmosphere alone ruined the appetite.
So when he got to the counter to pay he didn't want to leave a tip because why would you, the service was terrible, & honestly the food isn't even worth the price, it's literal dogwater. Then the cashier looked down at him, & has the audacity to tell say'it's customary to leave a tip, the expected tip is 15%.' in a condescending, rude manner, pressuring a literal child into tipping. He was intimidated by the tall man at the counter & ended up giving him all the change he got, money he wanted to save as pocket money. I only learned about it after getting back home when i was wondering why he seemed so down today.
My son suggested to come in out of pity for your empty restaurant & you repaid him by extorting & intimidating a child into giving you money, scamming him out of his pocket money. that is genuinely disgusting behavior & i hope everyone reading this knows what kind of people are running this place. do NOT go here, especially not with kids.
27 avr. 2026
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!!!They change the price as you pay!! Cash only they don't tell you - we were here for an hour & not one mention. ATM looks sketchy & said it was'updating my account' before it gave an error message. Also took over 30 mins for my girlfriend's plate to come out while the other dishes already came. Was told that it's not necessary to tell customers that it's cash only which in my opinion is disrespectful to your clients. Better pho restaurants in the neighbourhood.
cash only but they won't tell you that. sketchy atm that scans your bank account. rude waiter, rude cashier, no veggie options & one dish took 30 mins longer than everything else. avoid!! many better places nearby. the server made a scene, embarrassed us, they tried to take my phone & put information in my banking app. so inappropriate & so rude. would never ever come back here & will be telling everybody i know to avoid this place. at the end they tacked 7 dollars onto the total they gave us.
Absolute trash service & disgusting tip culture. I went the first time & since they only accept cash & didn't have enough to give them an 18% tip the second time I went they took revenge. Gave us 40% less of the portions every other customer got & were super rude the entire time. Never go here.
Although the food is alright, the service really left a sour taste in my mouth.
One of their waiter was rude when I ate there. I left some tip at the cashier but a little less since I was not satisfied with the service. But they had the audacity to harass us for more tip after we paid, saying that we didn't leave any...
Coupled with the fact that they only take cash (which I normally don't let bother me) but this was just too much.
I won't ever go back to this place after this interaction.
24 mars 2026
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The food is fresh & delicious, but the service was terrible. The staff were rude & made the experience uncomfortable. What bothered me the most was being pressured to pay a tip of over 15% in a cash-only restaurant.
Your typical Asian restaurant in the heart of china town in Montreal. Very reasonable prices. They serve you green tea on arrival, which is a welcomed gesture in the cold winter of MTL. Be careful, it's cash only . They do have an ATM inside the restaurant though.
Terrible experience, 1st: they only accept cash. 2nd: they don't give you a receipt. 3rd: There's an atm machine charging fees for the withdrawal.
I asked the cashier to add a $2 tip on the bill for a total of $33.5. But then the waiter came again with the tray yelling at me asking for 5 dollars more in tips, as I didn't have a receipt I couldn't show him, so I left $2.50 more & not the 5 he was asking for, I had him on my back yelling things at me & he didn't believe me I had left a tip already... so in total they wanted to force me pay $7.50 in tips! Never coming back to this restaurant, it's overcrowded & food is also average
When we realized it was cash only, we were about to switch restaurent. The waiter said e-transfer was fine & insisted us to stay.
We ordered & the food came fast. The pho was alright.
When we got to the cashier, she said we don't accept e-transfer & so she directed me back to the waiter. The waiter tells me to talk back to her so it was a lot of back & forth. This whole process took 15 min before they finally let me pay by e-transfer then they tell you aggressively to tip.
15 févr. 2026
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I used to come here often. In fact, Pho Bang New York (not in New York) was the one that first taught me to appreciate this Americanized northern Vietnam dish more than three decades ago even though there were many pho places in town. The first day when I revisited Montreal recently, I brought my grown daughter to Pho Bang New York. We returned to this place several times during our short stay.
Their noodles are less bouncy than I prefer. But their meat cuts are superb, & their soup has a different emphasis from what I often get now. After all these years, they still keep their prices low, although they seem to have adjusted portions somewhat understandably due to inflation. Surprisingly, they now have a weekend special with ox tail soup. That soup has hot spices, & they offer a special hot sauce. You don't want to miss it if you visit on Friday, Saturday, or Sunday!
I still remember the weekend evenings when diners quietly - nay, loudly wait to enter near the small doorway at the plain-looking storefront. Today, people do the same. Their interior used be plain, too. But now, they have quite a bit of decors that look loud but do not necessarily go together. General atmosphere here is cozy. Staff speak fluent French & English - many speak Vietnamese, too.
Space is tight in this restaurant. So, expect some inconvenience if you visit during winter. (They now have a coat rack in the back although not many people notice that.) & prepare to pay cash. (How do you suppose they can keep price so low?)
Delicious pho. In my opinion ,it's the best pho in montreal. Sometime the new workers forget some of the order ,but the experienced workers are amazing . Sadly ,its cash only but its cheap & delicious & has a atm 🏧
All gluten free rice noodles! The broth was alright, decent meat serving size. They only take debit, or cash (USD or CAD). Slight unfavorable exchange rate. For a place this popular I would expect them to set up a Credit card system.
I had a very bad experience here. The service is terrible, well I should say the Boss is terrible. I have had already dinner actually, but we love the Pho, so my son & me went to order one extra large pho for share. After the Pho come on table, I request another bowl so that we can share. Then the waiter (we know at last he is the boss) said that he did not like we share one bowl of Pho. He rejected to bring us another bowl. & furtherly, the restaurant doesn't accept the bank card, they accept only cash. The boss is susceptible to not pay the tax to government that we have paied. maybe I should report this .
26 déc. 2025
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DO NOT VISIT. Theft in daylight. This restaurant has no respect for customers, & reflects appallingly upon the service industry in Montreal. Please do not visit & support a business that actively steals from & humiliates customers.
Food was $14, gave $50 bill & $4 coins, cashier returns $20 dollar bill without a word, before we can even tip. We understand tipping, but that is up to the customer, to take a customers money without a word is theft. Let alone - service was abysmal. Even then we are happy to tip & understand the importance to tip. BUT a $20 unspoken tip done by the cashier & NOT the customer is UNACCEPTABLE.
When we expressed confusion respectfully, we were berated publicly. Afterwards, the cashier gave us back $15 dollars, which was also a choice up to them. Basically, they gave themselves a $5, a 35% tip after treating us aggressively & humiliating us.
Coming from Toronto I was searching for a good pho shop on a cold day. But ordering their pho dac biet had no flavour at all. Lack seasoning for sure. I had high hopes from the reviews. Also note it is CASH ONLY
