Pho Bang New York est un repère animé du quartier chinois où les avis soulignent régulièrement un phô frais et réconfortant, des portions généreuses et des prix raisonnables; le bouillon est souvent décrit comme clair, parfumé et bien équilibré, avec des viandes et des nouilles de qualité. L'ambiance est active et sans chichis, le service rapide s'accompagne parfois de commentaires sur un personnel brusque ou pressé et d'une politique cash only avec distributeur intégré. De nombreux clients le présentent comme une valeur sûre et une cuisine vietnamienne authentique, avec des plats du week-end et des classiques sans fioritures qui restent fiables. L'espace est parfois étroit et la déco simple, mais l'expérience globale est satisfaisante malgré quelques soucis de service.
Absolute horrible service.
They just take cash & their atm didn't provide any change.
After giving all the change we had as tip we got hounded by the waiter who kept saying' we are required to pay him tip' & the only tip he wanted to accept was just cash.
Have been coming here for quite some time , but this horrible rude tone for not having change is insane.
Now I can see why it was empty on a Friday evening. Food is mid but service will ruin your whole night .
Worst customer service EVER. The server put on a fight to get extra tip & had the audacity to make a scene about it. He followed us out of the restaurant by shouting « 15% tip is obligatory » with a very intimidating tone & not letting us go. Initially we couldn't tip more as this horrible of place doesn't accept any sort of banking payment & just has a sketchy ATM with big bills, so we just tipped all our small bills.
NEVER going back there. Food is meh & the service is awful.
The other server had a racist comment towards my friend as well.
8 mai 2026
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TLDR: Pho Bang New York is run by a predatory owner who thinks it's acceptable to psychologically manipulate, intimidate, bully & extort money from a 12 years old child. 0/5, the worst, most morally bankrupt place to ever exist, an absolute disgrace of an establishment
My son saw this restaurant while i was lining up for another restaurant on the opposite side of the street (Lan Zhou Noodles) so he wanted to go in because it was empty & he felt bad for it. BIG MISTAKE. There's a reason why there was no customers inside, because it's terrible & the people owning this place are the worst, morally corrupt people to ever exist, i hope this place fails & the owners get terrible fates that they deserve.
The music is blasting so loud you can't even think straight, the waiter was rude & unprofessional the whole time. food was mid at best, not worth a single cent. the atmosphere alone ruined the appetite.
So when he got to the counter to pay he didn't want to leave a tip because why would you, the service was terrible, & honestly the food isn't even worth the price, it's literal dogwater. Then the cashier looked down at him, & has the audacity to tell say'it's customary to leave a tip, the expected tip is 15%.' in a condescending, rude manner, pressuring a literal child into tipping. He was intimidated by the tall man at the counter & ended up giving him all the change he got, money he wanted to save as pocket money. I only learned about it after getting back home when i was wondering why he seemed so down today.
My son suggested to come in out of pity for your empty restaurant & you repaid him by extorting & intimidating a child into giving you money, scamming him out of his pocket money. that is genuinely disgusting behavior & i hope everyone reading this knows what kind of people are running this place. do NOT go here, especially not with kids.
!!!They change the price as you pay!! Cash only they don't tell you - we were here for an hour & not one mention. ATM looks sketchy & said it was'updating my account' before it gave an error message. Also took over 30 mins for my girlfriend's plate to come out while the other dishes already came. Was told that it's not necessary to tell customers that it's cash only which in my opinion is disrespectful to your clients. Better pho restaurants in the neighbourhood.
cash only but they won't tell you that. sketchy atm that scans your bank account. rude waiter, rude cashier, no veggie options & one dish took 30 mins longer than everything else. avoid!! many better places nearby. the server made a scene, embarrassed us, they tried to take my phone & put information in my banking app. so inappropriate & so rude. would never ever come back here & will be telling everybody i know to avoid this place. at the end they tacked 7 dollars onto the total they gave us.
Your typical Asian restaurant in the heart of china town in Montreal. Very reasonable prices. They serve you green tea on arrival, which is a welcomed gesture in the cold winter of MTL. Be careful, it's cash only . They do have an ATM inside the restaurant though.
3 mars 2026
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Terrible experience, 1st: they only accept cash. 2nd: they don't give you a receipt. 3rd: There's an atm machine charging fees for the withdrawal.
I asked the cashier to add a $2 tip on the bill for a total of $33.5. But then the waiter came again with the tray yelling at me asking for 5 dollars more in tips, as I didn't have a receipt I couldn't show him, so I left $2.50 more & not the 5 he was asking for, I had him on my back yelling things at me & he didn't believe me I had left a tip already... so in total they wanted to force me pay $7.50 in tips! Never coming back to this restaurant, it's overcrowded & food is also average
I used to come here often. In fact, Pho Bang New York (not in New York) was the one that first taught me to appreciate this Americanized northern Vietnam dish more than three decades ago even though there were many pho places in town. The first day when I revisited Montreal recently, I brought my grown daughter to Pho Bang New York. We returned to this place several times during our short stay.
Their noodles are less bouncy than I prefer. But their meat cuts are superb, & their soup has a different emphasis from what I often get now. After all these years, they still keep their prices low, although they seem to have adjusted portions somewhat understandably due to inflation. Surprisingly, they now have a weekend special with ox tail soup. That soup has hot spices, & they offer a special hot sauce. You don't want to miss it if you visit on Friday, Saturday, or Sunday!
I still remember the weekend evenings when diners quietly - nay, loudly wait to enter near the small doorway at the plain-looking storefront. Today, people do the same. Their interior used be plain, too. But now, they have quite a bit of decors that look loud but do not necessarily go together. General atmosphere here is cozy. Staff speak fluent French & English - many speak Vietnamese, too.
Space is tight in this restaurant. So, expect some inconvenience if you visit during winter. (They now have a coat rack in the back although not many people notice that.) & prepare to pay cash. (How do you suppose they can keep price so low?)
Delicious pho. In my opinion ,it's the best pho in montreal. Sometime the new workers forget some of the order ,but the experienced workers are amazing . Sadly ,its cash only but its cheap & delicious & has a atm 🏧
staff chased us out the door yelling & demanding for tips. we had already tipped a good amount but they kept insisting on more. they told us that not everyone tips but here yes, & we replied with'tipping isnt obligated, just a standard'. staff got angry & started spewing some BS about chinese people & said'what customers dont tip has to come out of our own pockets!'. what does that even mean??
the customers sitting at the table right next to us also got berated for not leaving a big enough tip.
seriously, pay your waiters & do better. not s good atmosphere to be in.
23 déc. 2025
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I love this Pho place. The price is right, the portions are big & the service is one of the fastest in town. The pho is delicious & the spicy weekend special pho is even better. I almost never have to wait for a table. One of the best spots in Chinatown imo. They have been accommodating of my food restrictions, which I appreciate a lot.
Please note they only take cash but they have an ATM next to the area where you go to pay.
Pho Bang New York is hands down the best spot for authentic Vietnamese pho in Chinatown. As a loyal customer for the past three years, I can confidently say that their quality never wavers-every visit delivers the same delicious, consistent flavors that keep me coming back.
One thing to note is that it's a cash-only establishment, but they do have an ATM inside for convenience (just be aware of the small service fee). Despite this minor inconvenience, the fantastic food & reliable experience make it well worth it.
If you're looking for a no-frills, dependable pho spot in Chinatown, Pho Bang New York is the place to go!
Excellent restaurant de cuisine vietnamienne à Montréal ! La qualité & la quantité est au rendez-vous, & les prix sont affichés avec les taxes incluses, donc le rapport qualité prix est génial ! Je recommande fortement !
On ne peut payer qu'en cash, pensez à en avoir sur vous ou sinon il y a un ATM dans le restaurant !
2 mars 2025
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Nous avons retrouvé les saveurs de notre voyage au Vietnam 😍 Adresse à retenir ! Cependant paiement uniquement par cash, si besoin il y a un ATM dans le resto 🙂
My family & I have been regulars at this restaurant for years, always leaving a decent tip & never encountering any issues. However, today it was bad. We were seated by a bearded waiter, as usual, & ordered both dine-in & take-out meals. After enjoying our food, we headed to the counter only to realize we were $1 short, + tip. Since the ATM was broken during our last visit, we assumed it still was. The lady at the cash register didn't speak to us, just stared rudely & pointed at the total. We tried to explain that we were short by a dollar, she only uttered a few incomprehensible words & gave us a cold look. Then, a waiter from our table approached us & bluntly said, "Total & plus tip" in a rude manner. It seemed like he didn't understand that we were already trying to figure that out. To make matters worse, I heard him talking about us to the other waiters, which was embarrassing given how frequently we dine there & how polite we always are. Fortunately, the ATM wasn't broken this time, so we withdrew $20 & got change for the tip. Despite this, one of the waiters continued to glare at us angrily. Initially, we left a $4 tip but decided to reduce it to $2 due to the poor customer service & lack of communication. At this point, the waiter told me, "Next time, $2 more tip or don't come back," in an aggressive tone. I asked him to calm down, but he kept following us toward the exit. It was an uncomfortable & strange experience. While this restaurant was once a favorite, the unprofessional & rude behavior from the staff means we won't be returning.
It was a cool October Montreal day & we wanted some Pho to warm us up after several hours of sight seeing. The menu had great selection but 3 of us ordered the #1 (special Pho) & the 4th ordered the #42 (shrimp & vegetable Pho). It was super busy & lined up around lunch but tables turn over quickly & we were seated after about 15 mins. The Pho was pretty average. However the service was a bit below par. One of our group wanted a fork & we had to ask no less than 4 times for one. Also, we wanted a tea pot refill & they took away the pot but never returned it until we skied them twice. Pricing was fair for what you got with most dishes around $15. Note they only accept cash so make sure you bring $ or you can always use the ATM next to the till for an exorbitant fee 😆
It's my favorite pho place in Montreal! The price is so worth it & delicious!! They give a lot of meat as well! I've come here for over 10 years, & it never disappoints. My only disappointment, however, is due to a young staff that has no manners. I don't particularly mind the person not having steady hands to put the bowls down on the table, but they didn't even apologized when they spilled all over my relative's phone. My family & I were served by this young staff for the past 4 visits this year & the behavior only got worse... Being clumsy is one thing, but surely apologizing should be something everyone should do when they make an evident mistake... at the very least, I hope I get served by the older waiters because of this. Take note that they only accept cash here. If you don't have cash, there is an ATM in the restaurant.
Food is always amazing. Tried all the meats (beef, chicken, pork & shrimp) & loved all of them. The noodles are also very good. You don't come here for the atmosphere but for the amazing food. I have to admin that at least, they try to have a good atmosphere but this place is always full. Can't wait to come back!
