Rating on Google*
Reviews often mention
tea(26) scones(5) sandwiches(5) steak(3) chef(3) quality(3) drinks(3) price(3) court(3)
We went for afternoon tea today. Food was great, tea was good & decor & ambiance were amazing. The only disappointing part was the service... it took a while before they came & took our order. Then they waited until we were done sandwiches to bring the tea which I've never seen before. I went to afternoon teas all over Canada & Europe & I've never seen this before. Tea should be served even before the food. They offered a refill of hot water after we had finished all the food & were ready to pay.... Service was slow, I had to ask for them to bring out the tea & it took a while before they came to process our payment. Overall what they offer is great for the price point but they need to work on the service part.View more
Afternoon tea service: Excellent service, attentive & helpful. Nice decor. Scones were very scrumptious. Desserts were delicious especially the creative chocolate one. Finger sandwiches were a bit hit or miss though. The shrimp one was too heavy on the dill for example. Presentation was perfect overall.View more
Le meilleure afternoon tea de Montréal, sans hésitation. Tout est fin, exquis, chic & le service est excellent.View more
J'ai fait l'expérience du « Afternoon Tea » avec une amie. L'endroit est magnifique & & le service était fort bien. Nous savions que le service de thé était cher (68$ taxes incluses) pour une personne & nous y allions en connaissance de cause. Les sandwichs salés étaient forts ordinaires & secs pour ceux qui n'étaient pas sur pains briochés. Portions très petites. Les scones étaient cependant délicieux. Nous ne pouvions gouter qu'une seule sorte de thé & on ne nous a offert de refill d'eau chaude qu'à la fin de de notre dégustation.View more
Expérience unique ! Le décor est incroyable, service 5 étoiles, & super bouffe & mocktails ! Nous avons adoré. Merci à toute l'équipe ! 🤩💖View more
The Palm court is amazing but on the other hand, needs to be booked well in advance!View more
J'y suis allée pour un tea Time & l'expérience était vraiment sympathique. Niveau nourriture tout était très bon surtout tout ce qui était salé & les scones, le seul bemol c'est les portions qui sont un peu juste pour deux personnes mais c'est plutôt gastronomique donc on s'y attend. J'ai pu avoir un café à la place du café & il était incroyablement bon ! Niveau service c'était vraiment très bien, très rapide & le personnel très gentil. Le cadre est joli surtout pendant les fêtes & l'ambiance est très agréable. Le prix est très correct pour l'expérience vécue.View more
Went to for the "tea experience" but can't say it was an "experience." Sandwiches were dry, & only scones were fresh & warm. Noisy & big "deal" with how long the tea should sit before serving but nowhere to place your tea bag when it got dark as coffee 😟. For 3ppl & 250$ later, I think we should have spent it better elsewhere!View more
L'endroit est magnifique & l'ambiance est une excellente combinaison de luxe & de calme. Le personnel est au petit soin. L'heure du thé est un excellent moment pour se familiariser avec l'endroit.View more
Wow le thé de l'après midi une expérience inoubliable!View more
So much fun & absolutely delicious to enjoy with my adult daughter. Especially because we enjoyed so many tea parties when she was young.View more
Amazing drinks & service - snacks just magically appeared in front of me. This place is heaven on earthView more
Absolutely delightful. We went for. New Year's Eve afternoon tea. The staff, food & experience will stay with me for a long time. We had champagne, tea sandwiches, scrumptious pastries, & very nice tea. The decorations at the Ritz were incredible. It was very special indeed.View more
The high tea experience was decadent & special. Really appreciated the staff's hospitality. Tasty treats that pair well with some comforting tea.View more
The Palm Court lives up to its name in service & quality. The teatime service was memorable & the food, despite the higher price tag, was of good quality. Dont expect to be blown away by the food, but expect a very nice experienceView more
Afternoon Tea First off, the waiting staff was courteous. Service was really flawless & I felt very cared for. The greeting was a bit awkward as it was hard to signal someone that I was waiting to be greeted by a host/hostess. Everything was quite delicious. We chose the Jasmin Mimosa, which was a treat. The sandwiches were delicious. Apart for one of them (the one that was not cucumber or cajun chicken). It was oddly dry in texture. The desserts were refined & quite generous in flavor. We left quite stuffed. It might seem a bit steep in price for tea time, but the whole experience was a delight, especially if you are offering yourself an experience for a special occasion. The only downfall for me was the cold/white light leaking through the top floor where a stand was installed. It clashed with the warm lights inside the Palm Court. Again a big thanks for Myriam & Jeffrey (I hope the spelling is accurate, it was a quick glance at their name tags.View more
Love love love!! Three of us went for high-tea & fell in love ❤️. Wonderful food, fabulous teas, amazing service. We're definitely going back!View more
The idea was to sit down & enjoy a beverage & some small bites prior to checkout & departure. What we got was a dismissive waiter who took way too long to take an order. Order comes out food first? & only half the food? Then drinks. Hm. Then, while we are anxiously waiting on pizza, it finally comes & it is slop. The crust looks like pasty, & there is a pool of hot liquid in the middle. I took an edge to see, & yup, it just fell apart with goop sliding off. HONESTLY! Disgusting effort by staff & chef. Drinks were fine. Wouldn't go back if they begged me.View more
I tried this for afternoon tea & to be honest nothing to write home about & the scones are below basic. The tea selection took 3 tries before I accepted it. Then I was too tired to go out to dinner & tried to eat dinner there. The food selection is very limited. For those lactose intolerant, forget it! everything has a cream sauce, probably bc the chef can't cook. I hence ordered a steak bc how can they screw up a steak? Mind you I stopped eating meat a long time ago! But it was the only option that didn't have a cream sauce & isn't a sandwich. I asked for a medium cooked steak, first one came well done & guess what! the second one came out well done as well. I lost interest & left bc this is ridiculous! The staff however are very nice! But if you don't have good quality food cooked right then please get a new chef! Very disappointing!View more