MARCUS Restaurant + Lounge
FERMÉOuvre demain à 7:30 (am)
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Commodités, services et plus
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Commodités, services et plus
Avis pour MARCUS Restaurant + Lounge
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Afficher toutbrunch(39) dessert(34) recommend(29) drink(29) lounge(27) prix(25) season(24) beautiful(20) bar(16) vibe(15) salad(15) cocktail(15)I am very disappointed at the service & attitude I received at the lounge I am a Marcus fan club & for the past weeks I have been going every week. I love the vegetarian option on the menu plus the tomato watermelon salad. 2 weeks ago on a Saturday night I took a freind who was visiting from Chicago to Marcus lounge. We got there at 8:30 pm & it so dead. The reason was because there was Christmas parties all around. The A assistant refused to let us in !!!! I was shocked & embarrassed in front of my freind. The guy did not let us in & gaslighted & insulted me. I m very upset & disappointed. So I am going again with my sick colleagues.
This is an excellent restaurant. The staff was professional & very welcoming. The atmosphere was light & all areas of the restaurant were very clean including the washrooms. They have a great lounge space to take amazing pictures with good lighting. The food was amazing. 10/10. The waiter was very nice, & was up to our expectations. My partner & I had an amazing time.
Seafood, aps, & meat were all awesome. The live DJ set the right vibe. Excellent service & fun lounge after dinner.
While visiting Montreal for the weekend to celebrate my mother's birthday, we decided to try the Marcus restaurant, recommended by a friend. Despite being fully booked, I was told when I called that they were accepting walk-ins. The ambiance didn't match the elegance I expected from a Four Seasons property. Upon arrival, the initial interaction with the hostess left much to be desired. She was dismissive, stating that the bar was full, empty tables were for hotel guests, & the kitchen was closing soon, implying we should leave. Despite the unwelcoming atmosphere & loud music, we opted to wait, as we had no other immediate options nearby. The hostess, who indicated she would let us know when a table became available, ignored us while we waited in the lounge. Eventually, I discovered the restaurant's host on the other side & was promptly seated. The food was excellent, salvaging our experience. However, the party-like atmosphere within a Four Seasons hotel seemed odd. A note to the hostess: exclusivity shouldn't equate to rudeness. You could have politely directed us to the restaurant instead of making us feel unwelcome, especially considering it was my older mother's birthday. To management: Instead of a customary apology, take actionable steps to train your staff for better hospitality. This review aims to inform others about the experience to expect. Actions speak louder than apologies.