Les avis sur Marcus Restaurant + Lounge reflètent une expérience souvent élégante et haut de gamme, avec une ambiance chic et une localisation centrale qui en font une adresse prisée pour les occasions spéciales et les soirées au lounge; la cuisine est globalement louée pour sa fraîcheur et ses plats raffinés comme la tour de fruits de mer, le homard, le tartare de thon et les pâtes à la truffe, accompagnés d’un choix de vins apprécié, tandis que le rapport qualité prix divise les convives car les portions sont parfois décrites comme petites et les tarifs élevés; le service est majoritairement professionnel et attentif, mais des expériences de lenteur, de désorganisation ou d’attente après réservation reviennent régulièrement; l’ambiance peut être festive ou calme selon le moment, avec des musiques fortes parfois décriées et des moments où le cadre et la décoration compensent des petits bémols dans la cuisine; globalement Marcus demeure une référence Montréal pour l’élégance et le service, avec des remarques positives sur le cadre et le personnel mais des réserves sur la valeur et la constance culinaire.
Don't let the cocktails menu stop you. They'll make almost whatever you want, although the Aperol Spritz was maybe a little too sweet... The ambiance on the lounge with sunset was so great that we decided to order a Seafood Tower (sufficient for 5 & delicious) with wine & drinks instead of waiting for our table in the restaurant. I highly recommend!
Went their for first date a few weeks ago.. Fish was so basic me & my now boyfriend had the fish we both have eaten better.. the burrata delicious tho.. wine good service great... I heard of marcus so many times from friends & I was dissapointed because the burrata was delicious but the main dishes were so plain.. its beautiful atmosphere pricey place.. but wouldve expected.. main courses to taste better if we can make better fish not worth it..probably better for drinks & apetitizers!
23 juil. 2024
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Marcus at the Four Seasons has always been one of my favorite restaurants in Montreal. I have consistently been satisfied with the quality of service & food, until this past Saturday night. I've been wrestling with myself for the past two days about whether or not to leave this review, & I've finally decided to do so. This past Saturday night, I visited Marcus at the Four Seasons. Unfortunately, my friend's salad plate contained a rather large spider. Naturally, we called the waitress, who handled the situation very professionally. She promptly apologized, removed the salad, & brought a new one. Additionally, the restaurant manager came to apologize & offered us champagne to improve the situation. We decided to stay & not leave the restaurant. However, when the head manager approached our table, instead of offering a simple apology, he gave us a lecture about the type of spider, mentioning it was a garden spider with a white spot on its abdomen & reassuring us it didn't come from the restaurant kitchen. Frankly, it didn't matter to us where the spider came from. We were in an enclosed restaurant space, & the distance between the kitchen & our table was very short. The main issue was the presence of a large live spider in the salad, & the head manager, who should have acted more professionally than the waitress & the other manager, ended up handling it the worst, which made me very frustrated. The restaurant team tried their best by bringing us complimentary desserts. However, if it hadn't been for my friend's birthday & the celebration being ruined, I would have left the restaurant due to the head manager's behavior. I wasn't looking to exploit the situation for free drinks or desserts. Despite this, I want to express my gratitude to our waitress for her calm & professional demeanor. I understand that accidents happen, even at Marcus restaurants! As someone who works in management, I personally expected a more logical response from the head manager.
Great drinks, just keep track as the waitress loves to over charge. HEY, F1 is perfect time to get ripped off. 3 calls to speak to manager, no reply. No wonder they west tailor made suits.
This place is a disaster in terms of management. On many mornings they leave you waiting for an hour before getting food & drinks. Then they miss your order, most of the times - forgetting basic things like coffee. For a restaurant for the four seasons hotel, this doesn't meet the bar. Please hire the right staff or just close down an & restructure. Update: it got better at the end of our stay, finally receiving prompt service & no missing items. Their food had always been very good though. I really hope they fix their service for the long run & stabilize their operations.
Great place to enjoy your drink, music & dance if you are in VIP section near DJ. Fancy design & great lighting inside. Also great for terrasse brunch in summertime 🤌🏽
The food is genuinely good. Tastes fresh, quality ingredients & well plated. Drinks were average & grossly overpriced (42$ for mezcal negroni....) The service needs a lot of work. Especially for a business under the four seasons umbrella. There were a bunch of mistakes on our orders, which happens... The waiter had an opportunity to step up, but instead he insisted that we are the ones to blame for the mistakes. In addition, we were not able to split the bill, nor able to get separate bills. This place has potential to be great. Hope they do.
14 mai 2024
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We were recommended to go there, so we went for lunch. The place is very nice, with good views, decor, & light. We had 2 burgers, fries ,& drinks. For what we paid & what we expected I was disappointed. I feel like the food needed elevation for the class of restaurant it is. A Wagyu burger shouldn't have lettuce tomato & cheddar cheese. Should have had a more elegant cheese, home pickled tomato, & maybe arugula/mizuna instead. Also spicy mayo (marble sauce) isn't really a good thing anymore, it's everywhere & on par with sriracha. I would have preferred a homemade spicy miso dressing going with the Wagyu theme. & to put the burger over the top serve open with a fried quail egg on top with some crunchy tempura for texture.
Marcus Lounge in Montreal impresses yet again! Visited for a drink & as always, their cocktails were spot on. The Bourbon Sour is a must-try, perfectly mixed. But the real highlight was the Olivier Jules, a personal creation of mine, which they crafted to perfection. It's places like this that make Montreal's cocktail scene truly special. Cheers to Marcus Lounge! 🍸👌
This is a must go to spot while you're in Montreal. Rather it's dinner, late night drinks or brunch. Lobster omelette was incredible. This is one of the most beautiful restaurants I have ever been too. It's so open, with lots of greenery & modern. Management, servers & bartenders were all top notch. Would highly recommend going here.
22 nov. 2023
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Went for a very special brunch with out of town friends.
Ambiance, something you would expect from a venue like this. Great. DJ playing some nice Sunday tunes. Welcomed by hostess who was great as well...
Then, we waited about 15-20 minutes before anyone came back to see us. We placed some drink orders, & that took another 15 minutes (we were a group of 6). The place wasn't busy at all, with APX 8-10 tables going. I do believe they may have been understaffed.
When we ordered food, that was an experience in itself.
2 out of the 6 dishes didn't show up & we had to remind the staff of the order.
Only the Wagyu burger ordered by one of us was decent & enjoyed. The rest of the food was incredibly low quality. Not something expected at the four seasons.
The oatmeal was terribly bland, seemed like just a bowl of Quaker. No garnish, no fruits, nothing
The Benny was terrible. The lox was full of spines, so clearly not processed properly. The bechamel sauce was clumpy & hard, like it had been made the day before.
Lobster omelette taste like nothing. No garnish, just an omelette. Potatoes were soggy.
Wagyu was the only thing ordered that was on the positive.
Later, we couldn't find anyone to pay our bill. We could have literally walked out & noone would have noticed. Had to get up to see the hostess after waiting about 20 min to get someone to bring the bill over.
This isn't my first time at Marcus, but since the previous times, I felt compelled to write a review because this was a highly disappointing experience. Thought it would be a good opportunity to show out of town friends a great venue like this but was let down & very apologetic to my friends. I know they won't be back for sure.
Came here for a birthday in what we thought would be the best brunch place in Montreal (decor, service & food). I had been here before for drinks & since I loved it, we thought we would try it for brunch.
The place is gorgeously decorated but the food & the service were bad. This is not typical of the four seasons. I think the first thing that should have been a red flag was that the waitress sat us down then ignored us for 45 minutes & we had to get up to get our own water. We then had to wait some more until we found someone to get us our hot drinks. Once those arrived, we were ignored even more & had to wait more time to order. The food that we received was just ok. The pancakes were the only dish we enjoyed. Now at the end, we just wanted to wrap things up but it was very hard to get anyone’s attention. There was an older lady working the floor who was kind enough to bring us water & get our waiter to prepare the bill. She was the highlight of our visit as she was very professional, sweet & hard working. This experience does not respect the typical high quality standards of the hotel & we are not too sure why the wait was so long, but because this experience was so unpleasant, we will not be returning for brunch.
