MARCUS Restaurant + Lounge

Lisa

5.0

I have been here many times but never experienced this. Security asked me to "mandatory" check my coat if I was in the lounge/bar area. They told me it was the rules however there were other guest sitting across me throughout the night with jackets on. Did I feel targeted? Absolutely. See the photos in my review for the guests who were not obliged to check their jackets even though I pointed it out to the staff numerous times & they kept their jackets with them for the entire evening. Update Jan2025 - came here multiple times in January & such a great time. Food & service were great.

Jessy

3.0

The only thing nice about the place is the location. Their servers are very rude, their food smells bad & is inedible. I ordered the chicken, it smelled so bad I couldn't even eat. The table next to us also ordered the chicken & complained about it. The management did nothing. I wouldn't recommend going there for dinner, maybe for some drinks at the bar.

Jordan

2.0

Went to the bar, ordered 2 tequila sodas…made it super clear, bartender made me pay before the drinks. I didnt mind spending the money so I just pay…made 3, I said I only ordered 2…a couple guys behind me said I heard you only order 2 after the bartender tried to argue with me & said I ordered 3 & there's nothing he can do…. Very disappointing, seems like the bartender was trying to boost his tip, won't be coming back

Eric

2.0

Completely ignored during our dinner & only worst at the bar afterward. Waited & waited to finally go somewhere else.

Jessica

3.0

Good food & atmosphere (for others) but remarkably shitty service especially for an establishment like the Four Seasons. Went on a Friday for drinks around 8pm. Got seated in a section without people. Asked the hostess if we could have a table in the section with people. She said we could move to a section behind the bar (which we as patrons do not know that will be completely empty for hours). We had to flag people down for menus, drinks & food. When this said hostess came to ask how were we're doing, i said we were looking to be in the section with live bodies. She said we just needed to wait another 45 minutes...needless to say this was a very mediocre experience... i think you guys can seriously step up your service. Maybe tune down the attitude too. I think you loss sight of the mission of the Four Season of providing superior service.

Juliette

5.0

Très belle soirée au Lounge du Marcus. Francis nous a placées au meilleur endroit pour profiter de l'ambiance festive. Le service de Lambert au bar était personnalisé & chaleureux. Leur présence a rendu notre soirée inoubliable! Un must à Montréal!

Joelle

4.0

Les deux fois que j'ai été au bar du Marcus, le service était très lent même si l'endroit était presque vide.

Kaz

5.0

I come here every time I'm in Montréal as the octopus is the best I ever had , as well as the really good cocktail bar & food in general.

Sim

3.0

La place est très belle , nous avons été uniquement pour prendre un verre , le service était long pour recevoir nos cocktails alors que nous étions un lundi & le bar n'était pas occupé. Les prix sont très élevés mais c'est un Four Season (faut s'y attendre). Le point négatif : à partir de 8 personnes ils obligent que ça soit une seule facture & un pourboire de 18%.

Peter

3.0

This place is a disaster in terms of management. On many mornings they leave you waiting for an hour before getting food & drinks. Then they miss your order, most of the times - forgetting basic things like coffee. For a restaurant for the four seasons hotel, this doesn't meet the bar. Please hire the right staff or just close down an & restructure. Update: it got better at the end of our stay, finally receiving prompt service & no missing items. Their food had always been very good though. I really hope they fix their service for the long run & stabilize their operations.