Overall, Marcus Restaurant + Lounge is seen as an upscale, stylish destination with a vibrant ambiance and generally attentive service, where the seafood tower, pasta and other refined dishes are praised and wine and dessert selections often stand out, but reviews warn that prices are high and portions can be small, with reports of meals that are bland, overcooked, or not as refined as expected, and occasional slow or inconsistent service, plus a loud or busy atmosphere at times; despite these mixed notes, many guests rate it among the top spots in Montreal and remember memorable experiences thanks to hospitality and ambiance, while others caution that value may not always match the cost.
Dès que vous entrez dans le restaurant, vous êtes enveloppé par une atmosphère d'élégance. L'intérieur présente une décoration de bon goût qui prépare le terrain pour une expérience gastronomique inoubliable. Le service est exceptionnel. Nos serveurs étaient à la fois compétents & attentifs, offrant des recommandations réfléchies & veillant à ce que nos verres ne soient jamais vides. Passons maintenant à la nourriture. Le menu de Marcus est un délice culinaire. Nous avons commencé avec la Burrata, qui était crémeuse & parfaitement accompagnée. Ensuite, nous avons dégusté le Portobello Koji (même si nous ne sommes généralement pas amateurs de champignons, c'était fabuleux) & l'aubergine, qui était délicieuse. Pour le plat principal, j'ai opté pour la morue charbonnière. Le poisson était tendre, & les saveurs étaient magnifiquement équilibrées. Mon mari a choisi les côtelettes d'agneau (2 unités), qui étaient également tendres & savoureuses. Le dessert a été une révélation, notamment le gâteau étagé au chocolat. Les différentes textures, saveurs & la richesse de ce dessert étaient tout simplement divines. Il est clair que l'équipe derrière Marcus est passionnée par la création d'une expérience gastronomique mémorable. Bien que le restaurant soit assez dispendieux, je le considère comme une expérience culinaire qui vaut chaque dollar.
Jul 29, 2024
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Je n'avais pas eu l'occasion l'année dernière d'aller au restaurant. J'étais restée au lounge! La cuisine y est savoureuse & les serveurs aux petits soins. J'ai également apprécié la présentation des desserts. Je recommande !!!!
Marcus at the Four Seasons has always been one of my favorite restaurants in Montreal. I have consistently been satisfied with the quality of service & food, until this past Saturday night. I've been wrestling with myself for the past two days about whether or not to leave this review, & I've finally decided to do so. This past Saturday night, I visited Marcus at the Four Seasons. Unfortunately, my friend's salad plate contained a rather large spider. Naturally, we called the waitress, who handled the situation very professionally. She promptly apologized, removed the salad, & brought a new one. Additionally, the restaurant manager came to apologize & offered us champagne to improve the situation. We decided to stay & not leave the restaurant. However, when the head manager approached our table, instead of offering a simple apology, he gave us a lecture about the type of spider, mentioning it was a garden spider with a white spot on its abdomen & reassuring us it didn't come from the restaurant kitchen. Frankly, it didn't matter to us where the spider came from. We were in an enclosed restaurant space, & the distance between the kitchen & our table was very short. The main issue was the presence of a large live spider in the salad, & the head manager, who should have acted more professionally than the waitress & the other manager, ended up handling it the worst, which made me very frustrated. The restaurant team tried their best by bringing us complimentary desserts. However, if it hadn't been for my friend's birthday & the celebration being ruined, I would have left the restaurant due to the head manager's behavior. I wasn't looking to exploit the situation for free drinks or desserts. Despite this, I want to express my gratitude to our waitress for her calm & professional demeanor. I understand that accidents happen, even at Marcus restaurants! As someone who works in management, I personally expected a more logical response from the head manager.
Friendly, attentive service & luxurious yet surprisingly kid-friendly! We dined around 6:30 pm with our 5 year old & were reassured to see they had an extensive kids' menu. The adults enjoyed expertly prepared cocktails, fresh seafood & wonderful appetizers (recommend the salmon tartare & roasted whole cauliflower), & even the 5 year old was happy with the fresh pasta & chocolate ice cream for dessert. The service was truly wonderful, making us feel like everyone was included (even kiddo). Try to get a seat in the open air section, great on a warm evening!
Had a beautiful meal here while staying at the hotel. We sat in a circle booth & I highly recommend them- so comfy. One of my favorite touches to the restaurant is the extensive noise reduction they did. It was packed on a Friday night, service was extremely prompt & we could all hear each other no problem. We got the seafood tower, fish entrees, the waygu & the cauliflower. All the dishes were to die for & don't sleep on dessert!
C'est un rendez-vous au centre-ville de Montréal pour une soirée chic. Le décor est moderne & lumineux & ce restaurant accueille de nombreuses places. Ne regardez pas les prix, car oui, la facture va monter rapidement. Mon plat à la morue était bon mais je ne comprends pas qu'il ne soit pas agrémenté de beaux petits légumes. Donc, j'ai ajouté une frite à partager. J'ai adoré la présentation des desserts & le gâteau au fromage basque que j'ai choisi était délicieux. J'ai apprécié la surprise pour l'anniversaire. Pour une soirée haut de gamme avec des amis, il est possible de terminer vos discussions au bar à côté.
May 21, 2024
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While the food & ambiance were enjoyable, the overall experience was marred by disappointing service. Despite our high expectations, we waited 45 minutes to ORDER our first cocktail, our distracted waiter poured water into our martinis & forgot two main course dishes. Then, he proceeded to offer us room service even though we were not guests of the hotel. While they did comp our desserts, we received no acknowledgment of the two birthdays we were celebrating, despite prior notification & confirmation by the hostess. While the food & vibe were good, the service did not reflect the hype & the price point.
Booked for Montreal en lumière brunch for 10am & was told on arriving that brunch would start at 11am for the special service. Our server told us the same thing happened the day before to other guests. We debated leaving but decided to sit & wait for the full hour. The first course was meat, eggs, potatoes, & toast. The quality was fine, but the potatoes were cold. The next few courses were raw veggies with olive oil, anchovy & onion toast, & & beignets. Dessert was frozen nougat rolled in pistachios. This was the most disappointing Montreal en lumière meal we have ever had, none of the dishes justified the $95 per person price tag. Our server was well meaning, but inattentive. We had to ask for more water, & at no point were we asked if we enjoyed the food, even though several things were sent back. Overall, a very disappointing experience, will not be back or recommend.
Service is friendly. However, the taste of the food did not meet expectations. It's not a taste worth paying this price to come back for. The portion size is very small, so it's a main dish, but it's almost like an appetizer or dessert.
Jan 27, 2024
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Une superbe soirée avec des amis qui nous ont invités à partager avec eux un merveilleux repas! De l'entrée au dessert tout était parfait! Les saveurs oh wow! La salade de pieuvre, le tartare de thon, les côtelettes d'agneau, délicieux!!! On y retourne? Certainement ! Merci à J&M 😍
I'm shocked at the low rating as this is one of my fav restaurants in Montreal. That's the tricky part of reviews, is they're subjective to one's own perceptions of what they expect vs reality. Anyways, great chocolate dessert
