Les avis réunis sur Lou's décrivent une expérience majoritairement très positive, avec une nourriture délicieuse et variée et une atmosphère chaleureuse. Plusieurs plats reviennent comme des coups de cœur: carpaccio de thon, pâtes Genovese, demi poulet, rigatoni et burger, sans oublier les desserts comme le bread pudding. La carte est souvent qualifiée de courte mais bien exécutée, et les portions parfois jugées petites pour le prix. Le service est généralement chaleureux et attentif, avec une équipe qui fait l'effort d'être disponible et utile; toutefois certains témoignages évoquent un service plus lent ou un niveau de bruit élevé. L'endroit est souvent perçu comme idéal pour un rendez-vous ou une sortie entre amis, et comme un véritable bijou de l'Ouest de l'Île. Des critiques ponctuelles évoquent une ambiance parfois bruyante et une attente plus longue que attendue, ou des plats servis tièdes, mais ces remarques restent minoritaires. La sélection de boissons et les cocktails sont souvent loués, tout comme l'effort apporté à la présentation des plats et à l'attention portée aux détails. En somme, Lou's est présenté comme une adresse locale incontournable dans l'Ouest de l'Île, offrant une expérience gastronomique de qualité qui pousse à revenir.
Food was quite good but service one of the worst I've had a while. Those from the restaurant staff that we interacted with were nice although, it took about an +1 hour to get our food, asked for the bill & after we waited 15 mins (& still nothing) we got up to find a waiter to ask, part of our meal was missing & we were told the wrong price for the special of the night that we ordered. Low staff can definitely be a contributing factor, but being given a heads up at the beginning of the service would help.
We got there at 6:15 & were out at 9.
We had a lovely experience here. We were served by Maggie & she was very sweet & suggested amazing options which we will be back to have again! The baked scallops & the homemade bun is to die for.
hier
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Great overall atmosphere, I really admired the cozy vibe attributed to this spot. The food was tasty, the service was a tad bit slow, it took us a while to get our meal but the server was very kind.
The food arrived cold & looked like it had been sitting for a while. The pasta was dry, the sauce lacked flavor, & the chicken was overcooked. For the prices charged, I expected much better quality. Presentation was sloppy, & the portion sizes were small. Extremely disappointing.
Soooo happy that we now have a restaurant like Lou's in the West Island! Amazing food, cocktails, service. So many signature dishes that keep us coming back for more. Would highly recommend!
17 févr. 2026
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Great restaurant!
We loved everything we tried. Brioche bread with garlic butter, the ravioli & papparedelles, steak, Caesar salad & chocolate cake. All delicious! My favourite was the ravioli.
The service by Hanna & Jacob was exceptional.
Excellent service par Haylo! Nourriture succulente. Ambiance branchée!
Je recommande fortement pour une belle soirée en couple, en famille ou entre amis!
Nous avons commandé le cheeseburger & les pâtes à la vodka. EXCELLENT. Le meilleur cheeseburger que j'ai mangé. Les pâtes étaient aussi délicieuses. Le parker roll & le dessert pudding chômeur était à couper le souffle. Un de mes restaurants favoris maintenant j'ai trop hâte d'y retourner.
Sylvanna nous a servi ce soir & vraiment bon service. Elle était tellement gentille & souriante. Très belle expérience.
What a gem… The atmosphere & staff immediately make you feel so welcome & warm. The drinks are very unique & tasty, surprised they had Guinness on tap & it was up to par. We shared the Caesar salad & the half chicken, so tasty ! You can tell they care in the little details, the menus & coasters are beautiful, they continuously fill your water glass as the evening goes by & are attentive to all your needs. Super clean & cute bathrooms. I'd recommend Lou's for a date night or a nice dinner out with friends. Special shout out to our talented bar tender Daniel & Ryan who made sure we had exactly what we needed, when we needed it. The manager Jono was super friendly & accommodating; 11/10 !
Amazing evening at Lou's. Sat at the bar & was served by the sweetest waitress/bartender ever Haylo! She was amazing. She gave us great recommendations. The food was delicious with amazing presentation & they were very assiduous with the cutlery, plate changes, water, drinks, etc. We highly recommend the tuna carp, the cesar salad, crab cake, the scallops, the brioche, the rigatoni. I forget the name of the dessert but like just look at it like unbelievably yum. Seriously great fun cozy vibes, good drinks, good service, amazing food. 10/10 would recommend.
Despite having a good number of servers in the restaurant, it took about 10 minutes for someone to come to our table, ask if we wanted water, & bring us the menu.
It seemed like they had just started their shift, as they were busy talking among themselves.
The carrot cake was to die for. I've been a couple times to Lou's & their food always hits the spot. The staff is friendly & attentive. If there's one restaurant to try in the West Island, it's definitely Lou's.
Service was VERY slow & honestly food was sub par - after waiting over ONE HOUR for Rigatoni & Seabass. Our reservation was at 18:00, when we arrived, the host mentioned how they will have private party at 20:00 & that our dining time was enough. Our food arrived at 19:21. Though they were very fast to bring out the bill.
Pasta was undercooked. Seabass was small! Honestly we did not know why it took that long to cook something very basic.
I don't know why this restaurant is'hyped'. It was definitely not worth it & we fell on to that trap.