Les avis réunis sur Lou's décrivent une expérience majoritairement très positive, avec une nourriture délicieuse et variée et une atmosphère chaleureuse. Plusieurs plats reviennent comme des coups de cœur: carpaccio de thon, pâtes Genovese, demi poulet, rigatoni et burger, sans oublier les desserts comme le bread pudding. La carte est souvent qualifiée de courte mais bien exécutée, et les portions parfois jugées petites pour le prix. Le service est généralement chaleureux et attentif, avec une équipe qui fait l'effort d'être disponible et utile; toutefois certains témoignages évoquent un service plus lent ou un niveau de bruit élevé. L'endroit est souvent perçu comme idéal pour un rendez-vous ou une sortie entre amis, et comme un véritable bijou de l'Ouest de l'Île. Des critiques ponctuelles évoquent une ambiance parfois bruyante et une attente plus longue que attendue, ou des plats servis tièdes, mais ces remarques restent minoritaires. La sélection de boissons et les cocktails sont souvent loués, tout comme l'effort apporté à la présentation des plats et à l'attention portée aux détails. En somme, Lou's est présenté comme une adresse locale incontournable dans l'Ouest de l'Île, offrant une expérience gastronomique de qualité qui pousse à revenir.
Went on a Saturday night before what it seemed to be a private event around 8. Tuna carpacio is pretty good & portion is fine but lacking acidity. wolffish(loup de mer) with potatoes is extremely small, we are talking about 50 grams of fish, when it came it felt like an appetizer. Fish portion should be doubled at least to be a sufficient protein portion in a restaurant. Potatoes in that meal not fully cooked through but overall the taste of the dish is very good although too salty. The burger is fine for the price. I feel overall that the food is not memorable although I want it to be especially in the west island, seems juvenile a bit. Cocktails were good. Overall dining experience is good. The service lacks experience & engagement, not up to par with price of food. I'd expect more knowledge & confidence when talking about meals, it is not a bistro. Also servers were all talking behind the bar instead of making sure everyone had what they needed, seems like most tables had empty drinks. Service should always be better than food because that's what brings up up the value. Overall i like it but the potential of this restaurant is not developped.
Dinner for 4. We got 3 starters: crab cake, crispy brussle sprouts & the house buns.
Sprouts were amazing, buns were good, crab cake was just ok.
4 mains: pasta vodka, pasta be obese & 2 burgers. Both pastas were great & the burgers were also quite good, can do salad or fries & get a good portion either way.
1 chocolate cake. This was super good.
We also got Gin fizz, & coffee negroni. The negroni was awesome.
It was LOUD in there, we could still talk but it was nice to walk out to the quiet street after wards. But overall, really enjoyed the experience there. We totalled over $300
20 oct. 2025
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First time trying this place, did not disappoint! Loved the tuna carpaccio, & the rigatoni! My wife got oysters & the burger - looked fantastic! Would definitely recommend!
We weren't sure about making a reservation since we had to bring our young son, & the photos made it seem like it might not be kid-friendly. But I'm so glad we went.
The staff was amazing, especially Gaby. Everyone was friendly & welcoming, & the food was fantastic. We were really impressed.
A must try is the burger because it's absolutely incredible. The fries are perfectly crispy, full of flavor, & some of the best we've ever had, we almost ordered an entire other serving of them. The cheesy cauliflower is also not to be missed.
We don't get out much with little kids at home, so this felt special. Thanks to the team at Lou's for making it such a great night. We'll definitely be back & will recommend it to others.
We were lucky to have a nice seat on Thursday night without reservation. Very nice restaurant with friendly & professional staff. We loved the beef tartare & the pasta. The salmon on the picture had the skin but the one I ordered didn't - I prefer the skin 😆 all good & we will come back. One suggestion: I didn't expect to see burger & Cesar salad as a main dish on dinner menu in a restaurant like this… the chicken & salmon options aren't too exiting as well.
My partner & I tried Lou's for the first time & had a great experience. The ambience, lighting & decor is charming. The service was fast, the staff were attentive & friendly. I had the burger, while my partner had the rigatoni. To start, we had the dinner rolls which came with herbed butter. We could eat those rolls for eternity. We shared of a few bites of each others meals & both were delicious! She also loved the Spicy Margarita cocktails. I'd recommend this restaurant to anyone coming through the area in search of a nice meal!
20 oct. 2024
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I recommend online reservation prior to your plan on dining. We went on a Saturday evening around 6pm, there was no available table online so we decided to just go there & check. Fortunately, there was an available table outside, but put in mind it was a cold evening, & no outdoor heater provided. Servers were friendly, but the service was slow. The food was okay. I ordered a burger since I read the good reviews online, though it's just a regular burger with fries to me. Nothing special about it. I like the pasta Genovese that my friend ordered tho.
Had such a lovely dinner at Lou's. Definitely recommend a reservation. Great atmosphere & service was lovely. It's so fun to have a nice spot in Point Claire. I died for the cocktails - they're amazing. The burger is perfect & the fries are SO good. Had the tuna carpaccio which is a must & for dessert the bread pudding is to die for. Definitely excited to come back.
The best burgers in town, the tuna carpaccio is truly out of this world. The scallops have a unique flavor, & my father ordered the Genovese , & even though he's not a big fan of pasta, this one really captivated him. Highly recommended!
They did not have a lot of things that they had on the menu. Their menu is already small. They had no pasta left. Then they only had 1 burger? Who has 1 burger left? We had a reservation for 6 people. The tuna carpacio was good & their fries were pretty good too. Will not be back tho
Had the most amazing dinner at Lou's! Everything from food, service, to ambiance was just spot on. We ordered almost everything on the menu & it was all amazing. I particularly loved the onion dip, tuna tar tar & the burger. Can't wait to go back!
We just had dinner here, we've been excited to try it since it opened in the village. The food was good. The crab cake was delish! Mmm. The braised beef pappardelle - pasta Genovese was good but not to die for. But, it was way way too hot. We asked the waitress if the ac is working she replied "oh yes it is fully on, it's a small space & doors are open all the time & I'm hot too...". It was also very loud. It's very small & very loud though esthetically pretty. My first choice was the Caesar salad, but I wanted some chicken on it. So I asked & the waitress & she said they can't do it...even though they have a roasted chicken dish. Then I debated the burger, but wanted to substitute the fries for a Caesar salad. She quickly replied "it's company policy we can't do that..." umm... 🙄 Odd as they have a bowl of salad as a meal ( no chicken offered yet they serve chicken as a meal...) very rarely do we come across a restaurant that can't alter or modify things to make customer happy especially a nicer place like this one that isn't a huge chain. The wine & beer were very small for the cost- the beer wasn't even a pint for $9. Overall we didn't enjoy the experience fully. We wouldn't come back unless it was for someone's birthday for example.
18 juin 2024
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What an amazing burger & fries, but the service made me give them 4 stars. These days tip starts at 20% but they not woth it many times. I think they check up on us once & I had to ask for vinegar twice & never got it. Shame as I loved the food.
Downtown vibe but in the village. But very loud. The beef tartare, & crab cake were very good. Mac n cheese was a little dry. The burger was excellent. The sea bass was good but a small portion. The eggplant parmigiana was ok & the size was more of an entree than a main. The cocktails were also just ok.
My experience at Lou's was phenomenal! Highly suggest the place. Great staff & amazing food. We ate the Parker Rolls paired with the Scallops after a server had recommended that for starters. For the mains we ordered the Burger & the Ravioli & both were spectacular! The gin fizz & the Martinis kept us nice & refreshed.
We celebrated my wife's birthday last night at Lou's & it was amazing. Katia gave us a warm welcome as we came through the front door & was our awesome waitress all night. Some highlights were the steak tartare, Cavatelli, mac n cheese, the bite of the burger I stole from my sister in law & the delicious effervescent red wine from Hungary that Katia recommended. I think Lou's is a great addition to the West Island & will be back for sure. Ps my brother in law has lots of allergy issues & they paid such good attention to the details to keep him feeling safe.
Service & ambiance were both refined & welcoming. Everything on the menu sounded so good. Nice to find a restaurant that focuses on great food without being pretentious. The burger was insane & the chicken was tender & delicious. Can't wait to try out the rest of the food.
