Les avis réunis sur Lou's décrivent une expérience majoritairement très positive, avec une nourriture délicieuse et variée et une atmosphère chaleureuse. Plusieurs plats reviennent comme des coups de cœur: carpaccio de thon, pâtes Genovese, demi poulet, rigatoni et burger, sans oublier les desserts comme le bread pudding. La carte est souvent qualifiée de courte mais bien exécutée, et les portions parfois jugées petites pour le prix. Le service est généralement chaleureux et attentif, avec une équipe qui fait l'effort d'être disponible et utile; toutefois certains témoignages évoquent un service plus lent ou un niveau de bruit élevé. L'endroit est souvent perçu comme idéal pour un rendez-vous ou une sortie entre amis, et comme un véritable bijou de l'Ouest de l'Île. Des critiques ponctuelles évoquent une ambiance parfois bruyante et une attente plus longue que attendue, ou des plats servis tièdes, mais ces remarques restent minoritaires. La sélection de boissons et les cocktails sont souvent loués, tout comme l'effort apporté à la présentation des plats et à l'attention portée aux détails. En somme, Lou's est présenté comme une adresse locale incontournable dans l'Ouest de l'Île, offrant une expérience gastronomique de qualité qui pousse à revenir.
The food arrived cold & looked like it had been sitting for a while. The pasta was dry, the sauce lacked flavor, & the chicken was overcooked. For the prices charged, I expected much better quality. Presentation was sloppy, & the portion sizes were small. Extremely disappointing.
Service was VERY slow & honestly food was sub par - after waiting over ONE HOUR for Rigatoni & Seabass. Our reservation was at 18:00, when we arrived, the host mentioned how they will have private party at 20:00 & that our dining time was enough. Our food arrived at 19:21. Though they were very fast to bring out the bill.
Pasta was undercooked. Seabass was small! Honestly we did not know why it took that long to cook something very basic.
I don't know why this restaurant is'hyped'. It was definitely not worth it & we fell on to that trap.
15 déc. 2025
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Dinner for 4. We got 3 starters: crab cake, crispy brussle sprouts & the house buns.
Sprouts were amazing, buns were good, crab cake was just ok.
4 mains: pasta vodka, pasta be obese & 2 burgers. Both pastas were great & the burgers were also quite good, can do salad or fries & get a good portion either way.
1 chocolate cake. This was super good.
We also got Gin fizz, & coffee negroni. The negroni was awesome.
It was LOUD in there, we could still talk but it was nice to walk out to the quiet street after wards. But overall, really enjoyed the experience there. We totalled over $300
Tried this place last night & was super happy ! There is a cute patio with heaters & the ambiance inside is really warm & cozy. Menu is small, but has a little bit of everything. I had the Brussels sprouts & the tuna which was perfect. My friend had vodka pasta & loved it. We didn't take any pics because we were present in the moment, haha! Will definitely go back again. Had a great time!
Lou's never disappoints. Kicked things off with some fresh oysters, followed by a hearty & flavorful plate of pasta Genovese-absolutely delicious. The meal ended on a high note with their incredible bread pudding, which is worth the visit on its own. The vibe is always welcoming & relaxed, & the service consistently hits the mark-attentive without being overbearing. While the wine selection isn't extensive, they always manage to have just the right bottle to complement the meal. A solid go-to spot in Pointe-Claire.
We were lucky to have a nice seat on Thursday night without reservation. Very nice restaurant with friendly & professional staff. We loved the beef tartare & the pasta. The salmon on the picture had the skin but the one I ordered didn't - I prefer the skin 😆 all good & we will come back. One suggestion: I didn't expect to see burger & Cesar salad as a main dish on dinner menu in a restaurant like this… the chicken & salmon options aren't too exiting as well.
27 févr. 2025
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Caesar salad was really good, pastas were good too just came out cold-ish
All tables full on a Tuesday
Really good service
Lights could have been more dimmed but that's just my opinion
Overall great addition to the West Island!
So so obsessed with this restaurant. The pasta was absolutely phenomenal. The fries & drinks were also delicious, as well as the oysters. We had Simon as our waiter & he was so kind & attentive. The service was also very quick. The restaurant is quick small so you are very close to your neighbour, which we did not mind at all. Would recommend to anyone & will definitely be coming back!
Dined here the other day & it was an amazing experience ! Crab cakes, chicken & pasta were phenomenal! Our server Maggie was such a pleasure , extremely knowledgeable & nice ! Would definitely recommend trying :)
I recommend online reservation prior to your plan on dining. We went on a Saturday evening around 6pm, there was no available table online so we decided to just go there & check. Fortunately, there was an available table outside, but put in mind it was a cold evening, & no outdoor heater provided. Servers were friendly, but the service was slow. The food was okay. I ordered a burger since I read the good reviews online, though it's just a regular burger with fries to me. Nothing special about it. I like the pasta Genovese that my friend ordered tho.
6 oct. 2024
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The best burgers in town, the tuna carpaccio is truly out of this world. The scallops have a unique flavor, & my father ordered the Genovese , & even though he's not a big fan of pasta, this one really captivated him. Highly recommended!
Service was exceptional, drinks delicious, but unfortunately main course for 6 out of 7 diners was served cold. Furthermore, the dishes were not the same as earlier visits, not enough sauce in the pasta, salad leaves whole, no vinaigrette on half the salad, bread pudding underwhelming. Several diners had already been a few times, enjoyed their meals. Perhaps trying a new chef? We won't go again.
Everything we ordered were fantastic. Highly recommend the spicy tuna carpaccio, beef tartare, crab cake, baked scallops as appetizers. Pasta & rib steaks (25oz) were also good. Only minor thing was the fires was overly salted otherwise it was very good fries. Great service & chill vibe. Nice to see that West Island have this kind of restaurant. Highly recommended. The downside was that the restaurant was very warm & humid. Like some other reviews mentioned. The AC definitely not working well.
14 juil. 2024
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They did not have a lot of things that they had on the menu. Their menu is already small. They had no pasta left. Then they only had 1 burger? Who has 1 burger left? We had a reservation for 6 people. The tuna carpacio was good & their fries were pretty good too. Will not be back tho
We just had dinner here, we've been excited to try it since it opened in the village. The food was good. The crab cake was delish! Mmm. The braised beef pappardelle - pasta Genovese was good but not to die for. But, it was way way too hot. We asked the waitress if the ac is working she replied "oh yes it is fully on, it's a small space & doors are open all the time & I'm hot too...". It was also very loud. It's very small & very loud though esthetically pretty. My first choice was the Caesar salad, but I wanted some chicken on it. So I asked & the waitress & she said they can't do it...even though they have a roasted chicken dish. Then I debated the burger, but wanted to substitute the fries for a Caesar salad. She quickly replied "it's company policy we can't do that..." umm... 🙄 Odd as they have a bowl of salad as a meal ( no chicken offered yet they serve chicken as a meal...) very rarely do we come across a restaurant that can't alter or modify things to make customer happy especially a nicer place like this one that isn't a huge chain. The wine & beer were very small for the cost- the beer wasn't even a pint for $9. Overall we didn't enjoy the experience fully. We wouldn't come back unless it was for someone's birthday for example.
Very excited to have a new & trendy spot in Pointe-Claire Village! The food was excellent in terms of flavour, the service was fair & the cocktails were good but overpriced. As for the portions, this is where I'm left unsure if I would ever go back. For 200$, my husband & I did not leave satisfied. The pasta portions are quite small & the entrees too. It's all very tasty but not at all worth the money...it's too bad. Hopefully they can increase portions.
Some of the best food in the West Island! Everything was bang on. Food, service, atmosphere. We had a bit of everything.. Oysters, crab cake, beef carpaccio, tuna carpaccio, Parker rolls, chicken dish, sea pass, pasta, fries, it was all very very good. Martinis are also really good. Definitely coming every time I'm in Montreal. They also accommodated our last minute reservation & were super cool when we had to change the reso a few times.
