Reviews of La Cour des Palmiers describe an elegant, chic setting with a refined atmosphere and a memorable piano ambience that enhances afternoon or high tea; the tea and pastries are frequently praised, and cocktails are a highlight for many guests thanks to flavor and presentation, while food quality of savory items is often described as decent but not exceptional and prices are considered steep. Service is a major variable, ranging from attentive and friendly to slow and inconsistent, with delays in greeting, water, taking orders, tea delivery, or the bill that can sour the experience even when other aspects shine. Space can feel intimate or tight, seating arrangements sometimes noted as compact, though decor is repeatedly cited as beautiful and the overall vibe as special for celebrations. Overall, the venue draws visitors for ambiance and tea rituals, with many planning returns, while some visits emphasize value and pacing as areas for improvement.
We went here to kick off our honeymoon, & it was a lovely experience for a special occasion. Service was phenomenal & attentive without rushing. The ambiance is also very nice, & everything feels upscale. I loved the scones & all the savory options. Desserts were also pretty good (I'm not as much of a dessert lover so I preferred the sandwiches). The tea cocktails were the highlight- both the chai espresso martini & jasmine mimosa were really unique & delicious. Most afternoon teas where I live are quite pricey so honestly this one was pretty affordable for the experience, I think, but I'm not familiar with local pricing.
I tried many afternoon tea restaurants in Montreal this summer & although the Palm Court is good, it's not the best. The experience was just ok for me however, the service was great.
My mom & I had a beautiful experience enjoying our afternoon Tea. The sandwiches were divine, the flavors were inventive, fresh & rich. My favorites were a roast beef sandwich with truffle, which was rich & creamy. & a cucumber & caviar boat. Which was fresh with a touch of creaminess. The pastries were delicious. Including a mousse that tasted like caramel popcorn. It was resting on a delicious & buttery pie dough. The scones were also delicious, & the spreads were on point, specially one with strawberry & rose. I loved their tea selection. Their options were fresh & very tasty. The servers were very kind & attentive. Services was well timed. & everyone explained everything to us very clearly when we mentioned it was our first time. It was a very nice experience! Loved the decor, including the huge painting of Artemis.
First of all, this place is dazzling & so fancy! I went there with 3 friends for a bachelorette party & mentioned it in the réservation. Even if there was a small incident that resulted in our table being forgotten, as soon as the waiters realized that we had been waiting for 30 minutes without someone coming over to offer us tea, they apologized & offered each one of us a free drink (value of 18$) & we received a great service thereafter. The snacks are varied, & our friend got a gluten-free version of what we were served (which is available when you mention it in the reservation or by writing directly to the company). There was a wide option of tea, enough for about 5 cups of tea (but with the possibility of asking for more hot water), so we had quite enough to taste each other's chosen tea flavors. There was a also nice gesture for my soon-to-be-wedded friend: they brought her her own plate of food, adorned by a small chocolate with some words written on it for the occasion. During the tea party, one of the staff offered to take a picture for us when she saw us trying to take some, & another staff happily took pictures after we were done when we asked to have them taken somewhere specific. We were then offered to take some more in the small garden, which was breathtakingly beautiful. To get there, we passed by a big reception room that is often used for weddings & we were just so amazed by everything. It was a great experience overall & I would gladly go there again in the future!
I always love afternoon the Ritz in Montreal, however, my one complaint this time around is that they spray a VERY strong air freshener in their lobby & since the Palm Court is adjacent to the lobby, the scent becomes part of the tea experience. As someone who is highly sensitive to chemicals, this is extremely unpleasant to have to endure. With the knowledge we have today at how toxic air fresheners are, I cannot understand why hotels are subjecting their patrons to this.
What can you say about a place that exceeds your expectation? The tea tasting is amazing. How can I feel full from those tiny sandwiches? It must be magic! Service is above n beyond friendly, courteous n attentive. I went to celebrate my birthday n it was sooo worth it. I read that it was expensive but when you convert to US dollars, it's very reasonable, I'm worth it! It's a joy to be alive & be able to experience it.
Aug 16, 2024
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High tea at the ritz is a fun experience to do at least once. Our server was probably the most enthusiastic server I've ever had. The tea itself was exceptional. The presentation for the sandwiches & desserts was lovely & charming. We were not blown away by the quality of the food, but we very much enjoyed it & found portions generous. The decor itself had an element of old world charm & we were able to linger into the afternoon.
We went for afternoon tea today. Food was great, tea was good & decor & ambiance were amazing. The only disappointing part was the service... it took a while before they came & took our order. Then they waited until we were done sandwiches to bring the tea which I've never seen before. I went to afternoon teas all over Canada & Europe & I've never seen this before. Tea should be served even before the food. They offered a refill of hot water after we had finished all the food & were ready to pay.... Service was slow, I had to ask for them to bring out the tea & it took a while before they came to process our payment. Overall what they offer is great for the price point but they need to work on the service part.
Afternoon tea service: Excellent service, attentive & helpful. Nice decor. Scones were very scrumptious. Desserts were delicious especially the creative chocolate one. Finger sandwiches were a bit hit or miss though. The shrimp one was too heavy on the dill for example. Presentation was perfect overall.
Mar 12, 2024
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J'ai fait l'expérience du « Afternoon Tea » avec une amie. L'endroit est magnifique & & le service était fort bien. Nous savions que le service de thé était cher (68$ taxes incluses) pour une personne & nous y allions en connaissance de cause. Les sandwichs salés étaient forts ordinaires & secs pour ceux qui n'étaient pas sur pains briochés. Portions très petites. Les scones étaient cependant délicieux. Nous ne pouvions gouter qu'une seule sorte de thé & on ne nous a offert de refill d'eau chaude qu'à la fin de de notre dégustation.
J'y suis allée pour un tea Time & l'expérience était vraiment sympathique. Niveau nourriture tout était très bon surtout tout ce qui était salé & les scones, le seul bemol c'est les portions qui sont un peu juste pour deux personnes mais c'est plutôt gastronomique donc on s'y attend. J'ai pu avoir un café à la place du café & il était incroyablement bon ! Niveau service c'était vraiment très bien, très rapide & le personnel très gentil. Le cadre est joli surtout pendant les fêtes & l'ambiance est très agréable. Le prix est très correct pour l'expérience vécue.
Went to for the "tea experience" but can't say it was an "experience." Sandwiches were dry, & only scones were fresh & warm. Noisy & big "deal" with how long the tea should sit before serving but nowhere to place your tea bag when it got dark as coffee 😟. For 3ppl & 250$ later, I think we should have spent it better elsewhere!
Feb 13, 2024
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Absolutely delightful. We went for. New Year's Eve afternoon tea. The staff, food & experience will stay with me for a long time. We had champagne, tea sandwiches, scrumptious pastries, & very nice tea. The decorations at the Ritz were incredible. It was very special indeed.
The Palm Court lives up to its name in service & quality. The teatime service was memorable & the food, despite the higher price tag, was of good quality. Dont expect to be blown away by the food, but expect a very nice experience
Afternoon Tea First off, the waiting staff was courteous. Service was really flawless & I felt very cared for. The greeting was a bit awkward as it was hard to signal someone that I was waiting to be greeted by a host/hostess. Everything was quite delicious. We chose the Jasmin Mimosa, which was a treat. The sandwiches were delicious. Apart for one of them (the one that was not cucumber or cajun chicken). It was oddly dry in texture. The desserts were refined & quite generous in flavor. We left quite stuffed. It might seem a bit steep in price for tea time, but the whole experience was a delight, especially if you are offering yourself an experience for a special occasion. The only downfall for me was the cold/white light leaking through the top floor where a stand was installed. It clashed with the warm lights inside the Palm Court. Again a big thanks for Myriam & Jeffrey (I hope the spelling is accurate, it was a quick glance at their name tags.
