Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
Food was nice, restaurant was clean, & the wait staff was very attentive to our needs (ensured the table was clean, & personal belonging are well kept). The only down side is if you choose not to sign up for the membership (by providing your email & phone number), then they may ask you repeatedly to sign up. I think we had over 4 different ppl ask us throughout the meal. A bit unnecessary & can across as pushy. Otherwise the food (especially the tomato flavoured stock) is top notch.
Jun 18, 2024
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The hotpot was great & the environment was also good, Joy was super nice. This kind of service I've never had before, I will definitely come back next time.
We had an amazing experience at Haidilao! Our waitress Joy was awesome: she explained in detail each broth on the menu, helped us with the shrimp paste & checked up on us very frequently. Excellent service & tasty food! My favourite hotpot restaurant in Montreal😍
Our experience at Haidilao was magical. The food was delicious & diverse, the live entertainment was super amusing & our waitress Joy gave us the best service I've ever gotten in Montreal. Must visit if you enjoy Chinese hotpot & want a premium experience!
Jun 10, 2024
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Super friendly place Amazing food , great service , amazing crews they will take care of everything you needed to enjoy your dining experience we're regulars here now anytime any occasion, yesterday, we 12:30/1 am for midnight snacks/fondue craving ❤️❤️❤️❤️❤️ we love this place Thank you , Darlene you made our dining experience to be one of kind ❤️
We came for lunch during F1 weekend as a group of 8. We spent around $40-50 per person. Definitely order the noodle dance once, it's the highlight! Our waitress Swan went above & beyond! She patiently explained the sauce bar, menu, helped top up & clear the foam from the broth, control the heat, & ran down to the 1st floor for ice cream to bring up to the 3rd floor. Loved the experience, I recommend!
OMG! Quelle expérience! Tous les petits détails, le personnel est tellement avenant & sympathique Nous avons eu la meilleure soirée au resto depuis un bon moment! Merci à Rea pour nous avoir si bien accompagné durant le service!!
