Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
Super friendly place Amazing food , great service , amazing crews they will take care of everything you needed to enjoy your dining experience we're regulars here now anytime any occasion, yesterday, we 12:30/1 am for midnight snacks/fondue craving ❤️❤️❤️❤️❤️ we love this place Thank you , Darlene you made our dining experience to be one of kind ❤️
Jun 8, 2024
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We came for lunch during F1 weekend as a group of 8. We spent around $40-50 per person. Definitely order the noodle dance once, it's the highlight! Our waitress Swan went above & beyond! She patiently explained the sauce bar, menu, helped top up & clear the foam from the broth, control the heat, & ran down to the 1st floor for ice cream to bring up to the 3rd floor. Loved the experience, I recommend!
OMG! Quelle expérience! Tous les petits détails, le personnel est tellement avenant & sympathique Nous avons eu la meilleure soirée au resto depuis un bon moment! Merci à Rea pour nous avoir si bien accompagné durant le service!!
Took my partner to Haidilao for his birthday, & we really enjoyed our meal! The restaurant itself as well as the food are wonderful. A big thank you to our waitress, Joy, for making the entire experience even bette
Jun 2, 2024
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Amazing experience!! Yeung was exceptional as was the whole team! Food is very fresh & delicious, soup bases top tier. I liked the layout & style of the restaurant. Noodle pulling at your table how can you refuse!! Would come again for sure!
We recently visited Fondue Haidilao in Montreal during our trip from Boston, & we were absolutely delighted. Having tried Haidilao in Shanghai, we were thrilled to find the same high-quality experience here, especially since Boston doesn't have a Haidilao. The food quality was exceptional, with a wide variety of options including beef, lamb, & their famous noodles. Watching a person make noodles in front of us, using them to dance, was an amazing & entertaining experience. Special thanks & high compliments to our server, Yeung. He is one of the best servers our family has ever met. Yeung was incredibly friendly, cheerful, patient, & caring. He provided aprons for everyone, & even gave hair bands to my wife & daughter who have long hair. Knowing we were travelers, he gave us a map & recommended some tourist spots. Yeung was always responsive & prioritized customer service. For example, when my child was trying to get something on the table, Yung took another route to deliver food so as not to disturb him. We observed him serving other customers with the same high energy & passion. He was attentive, constantly refilling our water & broth without us having to ask. The super high-quality service we received at Fondue Haidilao made our visit truly memorable. We will definitely come back again!
the service is impeccable & outstanding, very fitting for a restaurant chain such as haidilao. they offer you free snacks & drinks at the entrance in the line & are careful to take care of water refills & cooking up your shrimp paste for you. they are very attentive to your needs & give you a whole tour of the amenities the place has to offer if it's your first time. obviously as one would expect, the food is quite pricey & though i didn't find it to be any different from other hotpot places, i really enjoyed my visit & would say it's worth it if you decide to go once in a while. there's more affordable asian hotpot restaurants in montreal but this one is great for special occasions!
May 26, 2024
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Nous avons eu une experience agreable au resto. Le service est impeccable grace a notre serveuse Yue. Le gout est a mon avis le meilleur a Montreal. A recommender !
I've just eaten here. I was curious but now I'm obsessed. The best food experience here in Montreal. The service was great, the waiter Swam was amazing, very caring & professional. She accompanied us during the lunch solving our problem with the hotpot & sometimes cooking for us. I recommend it.
Really my best experience here in Montreal, amazing food & amazing service. Swan our waitress was absolutely amazing & perfect, she helped us,gived us advices & our glass of water was never empty. I'm absolutely coming back!
