Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
This restaurant is so good, fresh ingredients, delicious taste, good service. Especially my waitress Joy, she always has a smile & gives us good service. thank you！！
Jun 25, 2024
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We celebrated my birthday there. The atmosphere was joyful, & we appreciated Joy's kind service. She is really nice & patient throughout the whole dinner. My friends & I did have a wonderful time there, & we would like to go there again
Fondue Haidilao is a hot pot restaurant that is completely unrivaled! As soon as you walk into the building, the waiters will warmly welcome you & offer their services. The room is very clean & organized. In addition, the restaurant uses quality ingredients for their hot pot & provides a huge sauce bar with side dishes. They even clean up your table as you are eating! Also, they will sing a song & offer you a gift if it is your birthday. We were highly impressed by both the food & the service. We will definitely come back to Fondue Haidilao.
Easily the best Chinese food establishment in Montreal. Amazing service, amazing ambiance, amazing washroom & exceptionally well executed food offerings. Highly recommended. If you're on the fence about it, just go.
Food was nice, restaurant was clean, & the wait staff was very attentive to our needs (ensured the table was clean, & personal belonging are well kept). The only down side is if you choose not to sign up for the membership (by providing your email & phone number), then they may ask you repeatedly to sign up. I think we had over 4 different ppl ask us throughout the meal. A bit unnecessary & can across as pushy. Otherwise the food (especially the tomato flavoured stock) is top notch.
The hotpot was great & the environment was also good, Joy was super nice. This kind of service I've never had before, I will definitely come back next time.
Jun 11, 2024
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We had an amazing experience at Haidilao! Our waitress Joy was awesome: she explained in detail each broth on the menu, helped us with the shrimp paste & checked up on us very frequently. Excellent service & tasty food! My favourite hotpot restaurant in Montreal😍
Our experience at Haidilao was magical. The food was delicious & diverse, the live entertainment was super amusing & our waitress Joy gave us the best service I've ever gotten in Montreal. Must visit if you enjoy Chinese hotpot & want a premium experience!
