Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
Today is my mom's birthday, & we are celebrating at Haidilao in Montreal. My parents have been in Montreal for just two months, & they were feeling a bit homesick. But today's meal instantly made them feel like they were back home. The young lady who served us, named Jessica, was beautiful, professional, & exceptionally kind! We truly want to give a big thumbs up to Haidilao's service. Every little detail made us feel so special!
The food was delicious! But the highlight for me was the staff, our waitress Yolanda was a sweetheart, super attentive, smiling & helpful. She recommended great dishes & checked on us all through the meal! An absolute gem!
The vibe & food at this restaurant are amazing. & I want to express thank Swan for celebrating my birthday with me. She's the sweetest person I've ever met, her singing was a bit loud, but it got everyone singing along, which made me so happy! Even though I was too shy to take a photo, I'll always remember Swan for everything she did.
Food is very good here. You can basically get anything for a good price. If you like hotpot then you should definitely take a visit here. The service was perfect especially, the service we got from Rui & July. Very nice personnel with a good sense of humor. Definitely would come back.
Great food & experience! We especially appreciate Yolanda for her great service & assistance! She patiently introduce all good dishes, & also prepared snack & tomato beef soup as for us. & we really enjoyed it!!
Jul 3, 2024
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Rui has such a remarkable ability to handle challenges with grace & efficiency. His dedication & focus inspire those around you to strive for excellence.
Big Thx to Rui for the best service during midnight time & it was totally a great experience out here with friends & i will absolutely come back for another time
This cozy restaurant has to be my fav hot pot place iv ever been too. Food is fresh & priced correctly, the sauce station is always kept clean & stocked, & the customers & staff are just so happy! 100% recommend
The newly opened Haidilao is incredibly bright & spacious, & the weekday discounts are fantastic! The self-serve condiment station is well-stocked, & the fruits are super sweet. There are plenty of dishes to choose from, & I was especially impressed by the Fu bag, green pepper beef tongue, & black fish slices. The spicy broth is also very authentic & highly recommended! As always, Haidilao's service is impeccable. Our waitress, Yolanda, in particular, was very enthusiastic & attentive to details. She was proactive in following up on our orders & made the whole experience even better. I highly recommend asking for her service next time you visit!
