Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
This place was planed out so nicely & they had so much good food & had everything planed out so nicely,even gave aprines & hair ties.they hit all of the little things. Great experience would love to come back ⭐️⭐️⭐️⭐️⭐️
Never thought not much service at Haidilao, 2 hours meal, I refill water by myself, I prepare soup condiment by myself, never see any snacks or come to ask how's food or anything... Food was not bad, but service really not like haidilao standard ...
Sep 24, 2024
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The service is so good. It was my first time there & the staff were very welcoming. The food is very good. Some food comes with entertainment like the noodles. Make sure to reserve during peak hours.
A lot of choices for the menu, great ambiance with the shows & the anniversary song. The food was well seasoned too. The bathroom are clean & well equiped. Keep it up ! We will definitly come back !
This is already my third here & it's always the best food & service. Our waitress Jennie was very attentive to our needs. I definitely recommend coming here!!
Amazing place for birthdays I had so much delicious food I wish I could had more but I was so full by the end There is many tricks to get a better price that I need to do next time
Plutôt déçue pour le prix payé. Il y a un bar à sauce, dont personne ne nous a mentionné que ça coutait 4$ par personne. Le service était uniquement en anglais, je parle anglais mais mon copain non. Notre serveur ne parlait pas un mot en anglais. Nous avons commandé des nouilles dansantes & elles ne sont jamais arrivés bien que nous les avons commandé en premier. La nourriture était correct, mais elle ne valait pas le prix payé. Je ne recommanderais pas.
