Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Reviews describe Haidilao as an exceptional, lively hot pot experience with fresh ingredients, flavorful broths, and a wide sauce bar, set in a fun atmosphere with noodle dances and birthday moments. The service is consistently praised for attentiveness, friendliness, and going above and beyond to help guests, creating a welcoming, engaging vibe. Reservations are often recommended due to crowds, and some visits note brief delays or cold seating during peak times, but most reviewers feel the value and generosity of portions justify the price, and many say they would return with family or friends for another memorable meal.
It is cheaper than other countries & soooo delicious. Service is perfect especially i love Lion who is server for us. He is so sweet & kind thank you👍🏼🫶🏻
If you are a late eater, this spot is perfect with their special beef for 3.95$. It doesnt matter if you go with people or alone, they will always ensure you receive the best service possible (almost military discipline) & ensure you'll have a date if you are by urself!
Place is great but food was disappointing. we ordered the whole platter & there's just no way to know how long food should be cooked or when it's ready. Vegetables were okay but still, it's green vegetables like spinach or lettuce, it just fans out in the pot. Taste good but texture was bad. You have to pay to get dipping sauce on the side. Overall okay but it's not as expected, way under.
The food is great, the service is awesome & the ambiance is joyful. You have a wide range of ingredients, broths & sauces to choose up & customize to your liking. The staff are very friendly & helpful. You can also bring back the broth after to make more hot pot at home. They also have amazing lunch & late night deals. You definitely always want to come back for more.
Nice place to try at least once in your life. The food & service is excellent. The ambiance is not relax at all, crowded with people & staff running around. They don't serve alcool & you can't bring your own. The overall experience was interesting. I would recommand going with a group, not a date, it's not romantic at all;)
