Monday

11 am - 1 am

Tuesday

11 am - 1 am

Wednesday

11 am - 1 am

Thursday

11 am - 1 am

Friday

11 am - 2 am

Saturday

11 am - 2 am

Sunday

11 am - 1 am

About

Fondue Haidilao operates as a global leader in Sichuan-style hot pot dining, emphasizing highly interactive culinary engagement at each table. Patrons select from an extensive array of signature spicy and savory broths, which serve as the foundation for cooking a vast selection of premium thinly sliced meats, fresh seafood, and seasonal vegetables. The signature house-made shrimp paste and expertly marbled beef remain central components of the menu. Guests also utilize a comprehensive self-service sauce station to customize flavor profiles for their cooked ingredients. The establishment maintains a signature service model characterized by prompt staff assistance throughout the immersion process. This specific style of communal eating transforms the dining experience into an active and rhythmic procedure where ingredients are prepared precisely to individual preference within the bubbling center of the table.

Reviews for Fondue Haidilao

Food

Service

on Google4.8 (3700+)

*as of 2026-08-01

4.7 1250 ratings

5★

85%

4★

3★

2★

1★

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Reviews often mention

steven(86) recommend(83) hotpot(74) oliver(72) attentive(62) sauce(58) broth(55) quality(50) noodle(50) birthday(49) fresh(47) clean(46)

Review Summary

Fondue Haidilao is widely celebrated for offering a top-tier hot pot experience in Montreal, characterized by consistently fresh ingredients, flavorful broth options, and an interactive dining atmosphere. Many patrons praise the restaurant for its exceptional level of service, noting that staff members are attentive, helpful, and frequently go above and beyond to ensure a memorable visit, particularly for special occasions like birthdays. While some diners mention that the pricing can be on the higher side and wait times for tables or orders can occasionally be long during peak hours, the majority find the unique entertainment, such as the noodle dance and Sichuan opera, along with the clean facilities and friendly environment, to be well worth the cost. Overall, the restaurant is frequently recommended as a must-visit destination for those looking to enjoy a fun, high-quality, and authentic hot pot meal with friends or family.

Page 16 of 85 - 842 Reviews

Man

5.0

Thank you very much Marie for making the lunch memorable. Great food & amazing service. Looking forward to coming back soon.

Mar 25, 2026

on Google

Su-Han

5.0

Excellent service, bonne nourriture, ambiance conviviale, concept original.

Mar 20, 2026

on Google

Stemi

5.0

Le temps d'attente était un peu long vu que c'était rush hour sinon c'était une bonne expérience! Le serveur Olivier très mignon, gentil & il explique bien :)

Mar 20, 2026

on Google

Madelyne

5.0

Such an amazing experience! So much fun! & Haolun was a great server & was very attentive:) Made the birthday boy feel super special!

Mar 20, 2026

on Google

Ana

5.0

Super amazing food! I loved it so much the flavors were amazing, the onion brothers was fire. Oliver's service was great too. $50 pp & $30 AYCE after 9pm on weekdays.

Mar 20, 2026

on Google

Depheny

5.0

Kevin gave the best service, he's super friendly & went above & beyond for us! I will definitely come back! 🩷

Mar 20, 2026

on Google

Ladyblack

5.0

Kevin, our server is the best. Very generous & always there to help out
Funny ++
Kind ++
Tattoo ++

Mar 20, 2026

on Google

Angie

5.0

Kevin best server amazing food

Mar 20, 2026

on Google

Hailey

5.0

Amazing first experience with Haidilao! The wide variety of options to choose from was a delight, though the service is truly what seals this place at five stars for me.

Our waitress Marie was an absolute sweetheart. She was energetic, attentive & very friendly! She truly curated one of my favourite dining experiences in a minute.

Mar 14, 2026

on Google

Chia-Ying

1.0

I had one of the worst service experiences I have ever had at Haidilao.

We arrived around 4:30 PM, & since the AYCE offer ends at 5:00 PM, we simply wanted to ask whether we were still eligible. When we asked the staff member at the front desk, she did not answer our question at all. She just kept looking down at his iPad & then turned to help other customers. We felt completely ignored.

After we were seated, no one came to explain the available combos or assist us. We had to raise our hands & ask before someone finally came over.

Even when all the dishes were served, no one gave us aprons. Once again, we had to ask for them ourselves.

What made the experience even worse was that, in the middle of our meal, a server suddenly put a bowl on our table without us asking for them or explaining anything. It felt random & confusing. On top of that, the meat we ordered took an extremely long time to arrive. By the time it finally came, we had already finished eating. A server then brought over a plate of meat & said it was ours, but at that point we were already done. It was honestly so frustrating & speechless.

This experience was completely different from the level of service Haidilao is known for. Compared to our previous visits, the service this time was disorganized, inattentive, & extremely disappointing. Definitely one of the worst dining experiences I've had.

Mar 14, 2026

on Google

Fondue Haidilao

Legendary interactive hot pot service turns every meal into a celebration of authentic flavors.

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Reviews for Fondue Haidilao

Review Summary