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Restaurant Top Pick

Fondue Haidilao

Legendary interactive hot pot service turns every meal into a celebration of authentic flavors.

Downtown
4.7$$
OPEN11 am - 1 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Fondue Haidilao, Downtown - Montreal
FondueGrillSeafood/FishSoupsSzechuanChineseBrunch
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About

Fondue Haidilao operates as a global leader in Sichuan-style hot pot dining, emphasizing highly interactive culinary engagement at each table. Patrons select from an extensive array of signature spicy and savory broths, which serve as the foundation for cooking a vast selection of premium thinly sliced meats, fresh seafood, and seasonal vegetables. The signature house-made shrimp paste and expertly marbled beef remain central components of the menu. Guests also utilize a comprehensive self-service sauce station to customize flavor profiles for their cooked ingredients. The establishment maintains a signature service model characterized by prompt staff assistance throughout the immersion process. This specific style of communal eating transforms the dining experience into an active and rhythmic procedure where ingredients are prepared precisely to individual preference within the bubbling center of the table.

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Amenities, services & more

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4.71239 ratings
5★
85%
4★
7%
3★
3%
2★
4%
1★
2%

Mentioned in:

Fondue Haidilao was featured in the article(s) below.

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Reviews for Fondue Haidilao

Food
Service
on Google4.8 (3700+)
*as of 2026-08-01
4.71239 ratings
5★
85%
4★
7%
3★
3%
2★
4%
1★
2%
Write your review

Reviews often mention

steven(85) recommend(83) hotpot(74) oliver(72) attentive(62) sauce(58) broth(55) quality(50) noodle(50) birthday(49) fresh(47) clean(46)

Review Summary

Fondue Haidilao is widely celebrated for offering a top-tier hot pot experience in Montreal, characterized by consistently fresh ingredients, flavorful broth options, and an interactive dining atmosphere. Many patrons praise the restaurant for its exceptional level of service, noting that staff members are attentive, helpful, and frequently go above and beyond to ensure a memorable visit, particularly for special occasions like birthdays. While some diners mention that the pricing can be on the higher side and wait times for tables or orders can occasionally be long during peak hours, the majority find the unique entertainment, such as the noodle dance and Sichuan opera, along with the clean facilities and friendly environment, to be well worth the cost. Overall, the restaurant is frequently recommended as a must-visit destination for those looking to enjoy a fun, high-quality, and authentic hot pot meal with friends or family.
Page 12 of 84 - 836 Reviews
Shuyinhk
5.0

Lo, Jason & the rest of the team are the best. Their service is perfect. I highly recommend you to come see them & the food is very good. They will take care of you.

Apr 24, 2026
on Google
Ingy
5.0

Great service, & Oliver was great!

Apr 24, 2026
on Google
Guilherme
5.0

Good food, cool atmosphere, & excellent service from Steven.

Apr 19, 2026
on Google
Malika
5.0

Meilleur service
Steven a offert un service exceptionnel. Il est très accueillant, souriant & attentif aux détails. Ça fait vraiment plaisir d'être servi par quelqu'un comme lui

Apr 19, 2026
on Google
Na
5.0

I love it here! Food & staff are so kind! We were served by Steven & he was so great!! We'll be back again for sure

Apr 19, 2026
on Google
Jingrui
3.0

The experience here was quite disappointing. After being seated, I waited nearly 10 minutes before someone came to explain the buffet menu. Even then, the explanation was unclear, & I was left confused about how vegetables were included in the buffet options & wasn't told I should get vegetables from the self-help station.

The service overall was very minimal & lacked attention to detail. No one asked about allergies or dietary restrictions, which is a very basic expectation in a dining setting. Additionally, I was not provided with separate food tongs for handling raw meat, which felt unprofessional & raised concerns about food safety & hygiene standards. I was also served shrimp without being provided gloves to peel them, which made the dining experience inconvenient & uncomfortable. This is a small but important detail that reflects the overall lack of attentiveness in service.

Overall, the service did not meet the level of professionalism expected from a restaurant experience.

- Update: Thank you for calling to follow up. I really appreciate the gesture-it was very thoughtful & sweet. Overall, the service was good, & I appreciate the attention to customer feedback. I just wanted to share my experience so that it could help improve the dining experience even further.

Apr 18, 2026
on Google
Saint
5.0

Great customer service by Oliver. Thanks

Apr 18, 2026
on Google
Peachy
5.0

Great food great service! Oliver was so attentive & amazing

Apr 18, 2026
on Google
Yufeng
5.0

Great experience in Haidilao, thanks to perfect service from Will.

Apr 13, 2026
on Google
Travel&Eat
5.0

Amazing side dishes! Incredible service, they even give you free ice cream.

Apr 12, 2026
on Google
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