Reviews paint Crêperie Chez Suzette as a cozy Old Montreal staple with a wide range of crepes, both savory and sweet, and generous portions that many diners find comforting and satisfying. The service is commonly described as fast, friendly, and attentive, though a few visits mention moments of busyness or slower pacing. Fondue is a frequent highlight, especially the cheese fondue, with accompanying accoutrements earning high praise, while some notes mention portions and balance with the mains could be improved. Crepes are lauded for rich fillings and delicate skins, with favorites ranging from smoked salmon to shrimp and desserts like crepe Suzette, though a minority finds some savory options bland or the pricing a bit high. Gluten free options are available and appreciated by diners with gluten sensitivities, though cross contamination concerns are mentioned in a few experiences. The atmosphere and location are described as charming and tourist friendly, with window seating and a European vibe, while some rooms feel less decorated. Overall, the reviews suggest Crêperie Chez Suzette is a dependable choice for crepes in Montreal, inviting return visits to try more items.
Food & drink were great & service was excellent. Restaurant was packed & only two staff working the dining area! Arnaud & his coworker were professional, welcoming, & made sure that our large party had a great evening.
Worst experience ever. This is the worst onion soup I've ever had. I hope this review will be helpful to anyone going there specifically for the onion soup. The soup is bland & lacks depth of flavor. The bread inside, despite being soaked in the soup, is so hard you can't even bite through it.
However, since I couldn't bear to waste food, I decided to finish everything.
As I was eating, I found the bread at the bottom of the onion soup was too hard to eat, so I told the waiter about it.
The waiter said he'd check with the chef & headed toward the kitchen.
After that, he went back to work as if nothing had happened.
He then came to ask for payment as if nothing had happened.
When I mentioned the onion soup, he asked if I didn't want to pay. Then, in a high-handed manner, he insisted that I had eaten the onion soup.
I had every intention of paying the bill & leaving a 20% tip, but for some reason, he started lecturing me, insisting that I had eaten the onion soup.
Even while I was paying, he never once looked away from the screen, as if to make sure I was leaving the tip.
This is the first time I've ever had a meal with such a rude server.
When I got home, my stomach started hurting, as if I had mild food poisoning.
I left a tip, but the service was so terrible that I honestly felt like giving a 0% rating.
I can't understand why they were so intimidating & lectured me like that.
I've never given a one-star rating or anything like that in past reviews, so as not to upset the restaurant.
Can only base this review on one item - their crepe Suzette. Was quite disappointed with this item. The crepes were soft & wet being drenched in a ton of sauce. & it wasn't flambayed as one would expect. Just felt like this was thrown together without care. Would not recommend this.
Mar 24, 2026
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Petit message de prévention pour les Bretons : ne franchissez pas cette porte si vous voulez préserver vos souvenirs de vraies crêpes 😄
Le service était adorable !
Mais appeler ça des crêpes françaises, c'est un peu comme appeler une poutine un plat italien.
I know it seems strange to give 5 stars on everything but 4 overall. I will explain later as I don't want to take from this gem.
Service from the moment we walked in until we left was very friendly & attentive. Offered suggestions, remembered sans gluten, kept water filled.
We started with escargot. It was nicely done in garlic butter.
We ordered crepes & a bagel. It was going to a sandwich but when asked if it was good, the waiter replied second best one. Asked what was first & he pointed to the bagel. Obviously we had to get the best.
They remembered gluten free. The sans gluten crepe was spongy, easy to cut, & delicious.
We thought about fondue but decided we were full. However we ordered banana Nutella crepe. It came with a Nutella rolled crepe in center, strawberries in one side, bananas in the other. It was topped with two big mounds of whipped cream on each end & a scoop of ice-cream in the middle. We split it three ways which was perfect.
Atmosphere was relaxing. It was not packed full of tables to allow for quiet conversations & easy maneuverability.
So why stars? The glasses of water were our concern. Two had lipstick residue. We know lipstick is challenging to get off but still didn't feel right having'dirty' glasses.
Sorry I did not have my phone so no pictures. Definitely a good choice of eateries!
Great place!! Food amazing & great service! We have to support & go during the winter season which is a bit slow for the restaurants in this area. It was not too crowded but normal for a Wednesday night! Recommended!
Très mauvais accueil. Réservation prise plus d'une semaine à l'avance & confirmation par téléphone la veille. À l'arrivée, on nous a ignoré pendant au moins 15 minutes pour nous dire que c'était plein & que notre réservation n'était pas honorée. Quel mauvais commerçant.
