Overall, Bello receives mixed but largely positive feedback for flavorful sandwiches and good coffee, with a warm atmosphere that many enjoy, though prices can feel high for what is offered. Coffee is a standout for cappuccino and espresso, while some notes mention milk texture issues like bubbly or burnt milk. The sandwich range is a highlight, featuring fresh Italian style options, smoked meat panini, Coppa and chicken sandwiches, and generous portions that can be shared; however, some reviews point out premade items and limited customization. Long lines reflect the place's popularity, and the decor and music are often described as welcoming. Service quality varies, with courteous and fast staff at times, and other occasions described as minimal or unfriendly. Bello is a convenient go to for a quick bite in Old Montreal, but the high price and inconsistent service mean it may not be everyone's first choice.
A true neighborhood gem! & hands down the best sandwich spot in the area. The Bellos themselves are also the sweetest people ever & they make you feel like a regular on your first visit. I highly recommend!
Came here to study but was difficult because one of the workers was on her phone with the speaker on loud, so I can hear her loud conversation which the person on the other line was swearing lots. It's a shame because the coffee is really nice.
Une ambiance & un accueil chaleureux. J'ai eu la chance de manger une sandwich au boeuf avec des oignons caramélisés, c'était fantastique! J'ai hâte de revenir. Félicitations à toute l'équipe.
The food is good & I've gotten great service whenever the young lady was working! But most times, other staff members are working, who act rude & unfriendly. I often find the milk to be bubbly & burnt. All in all, it's expensive for what it is, but a good last resort when in a hurry.
Nice little shop - the sandwich has a generous portion size, big enough to share between two people. The sweet potato salad is fresh, & if you like American-style flavors, I'd recommend it.
Sep 21, 2025
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If you are looking for great Italian food to go then this is your place. Fresh & authentic meats & cheeses - good bread. The long line of customers should tell you about this place.
Very disappointing second visit to this place.
We were there about a month ago & it was excellent!
We all ordered sandwiches & the older lady who works there, possibly one of the owners, was kind enough to make our five year old granddaughter, a tomato sandwich.
Yesterday we went back & the young girl working there refused to make the same tomato sandwich for the little one.
She said that the sandwiches were all premade.
I told her that I was aware but that last time they were able to accommodate our request. She said that she was to busy & she would only do it if we came back after the rush.
So we left & went to another sandwich place that was more than willing to satisfy the needs of a five year old.
Someone needs to give that young lady some customer service training.
It's a shame but despite the excellent food, we will not be back.
Aug 29, 2025
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Food - 4/5 - I got the smoked meat sandwich/panini as I vowed to get a'Montreal' smoked meat sandwich on my visit. It was good. Smoked meat isnt my go to however as some of the other items sounded/looked delicious. Quote a few varieties of sandwiches to pick from. Not sure if you can customize your sandwich as they were premade.
Service - 3/5 - Service is minimal at Bello as you order at the counter & they provide you a tray for your food. Sandwich was quickly ready as it was premade & just needed to be panini pressed. I was a bit disappointed by the soda selection as multiple kinds were unavailable.
Atmosphere - I enjoyed their decor & music. Was very warm & welcoming.
Overall - I enjoyed my experience at Bello. I suggest trying them out of you are visiting Old Montreal / Old Port & want a quick sandwich.
Appropriate music wonderful environment. Staff was very friendly. Food was delish! Don't let the price scare you it was amazing. Would come back again 100%!
