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Restaurant

Sushi Hin

Pointe-Claire
4.3$$
Ouvre aujourd'hui à 11:30
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Sushi Hin Restaurant Pointe-Claire: Menu, Avis & Réserver (2026)
SushiFruits de mer/Poissons
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Une expérience culinaire "À volonté" avec la qualité "À la carte" ! 

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Avis pour Sushi Hin

Nourriture
Service
sur Google4.2 (600+)
*au 2026-02-01
5★
65%
4★
13%
3★
7%
2★
12%
1★
3%
Page 1 de 16 - 316 Avis
RomeAr2Rom-3073
1 Commentaire
2.5

The food was delicious, & all dishes were served on time, which we appreciated. Unfortunately, the service significantly detracted from the experience. The manager was unprofessional & attempted to overcharge us for items we did not order. When this mistake was brought to their attention, the subsequent interactions were handled poorly. Additionally, we were overcharged due to an incorrect assumption about a child's age. Rather than taking responsibility, the manager placed the blame on us for not correcting the error, despite it being their responsibility to confirm such details. This approach made us feel unfairly blamed & uncomfortable, which should not occur during a dining experience especially when the error was not ours.

3 févr. 2026

This used to be my favorite restaurant for all-you-can-eat sushi. Unfortunately, on my last two visits, the quality has declined. I went back Saturday night. I have to say that, for the second time in a row, the sushi was disappointing. The maki were poorly rolled & kept falling apart. They use way too much rice. You can tell sushi is pre-rolled when the tempura isn't crisp anymore. To be sure, I ordered a handroll, which can't be made in advance. My handroll was fresh. The nori seaweed was crispy, & so was the tempura, but there was really too much rice. One of the reasons I always go back to this restaurant is for the kitchen dishes. Yesterday, I was disappointed with the quality of the food. The service is very fast, admittedly, but I prefer to wait a bit & be served hot. Some of our fried dishes were cold, like the fried scallops, takoyaki, & tempura. My favorite dish at Hin is the lamb skewers. Yesterday, they used too much seasoning, & the second portion I ordered underneath was burnt. I usually come on weekends. I find it's better during the week, perhaps because they're less busy & take the time to prepare orders properly. Overall, the service is always good. The servers always make sure our water glasses are refilled & consistently clear our plates. Hopefully they will improve the quality of the food back.

3 févr. 2026
sur Google

Fait vrm froid dans le restaurant oubliger manger avec nos manteau

2 févr. 2026
sur Google

Great spot in the West Island area. Since the new ownership, the quality of food & service both improved dramatically. Loved the special menu items that you don't see in other sushi places. Very fast service & extremely polite staff. Will come again!

2 févr. 2026
sur Google

Absolutely amazing experience at Sushi Hin. The quality of the fish was top-tier-fresh, well-cut, & full of flavor. The all-you-can-eat menu has great variety & everything came out fast & consistent, even when the place was busy.

Service was attentive & professional, & the staff made sure we were always taken care of. The tuna tataki & sashimi were standout items, easily some of the best I've had. For the price, you really get your money's worth.

1 févr. 2026
sur Google

I went to Sushi Hin 3 weeks ago! Thefood quality was amazing, better than all the sushi restaurants nearby. The manager was very warm & welcoming! He offered us some signutarue dish of sushi. They taste amazing! I 100% recommend this place specialo over Matsuno they are 100 times bette

31 janv. 2026
sur Google

Had reservations for 7pm, was not greeted. When I finally got attended I was asked if I had reservations multiple times . If they are organizing they would have seen that my name is on the reservation list. Overall. I was not impressed, there are better sushi places out there . I would not return .

31 janv. 2026
sur Google

L'un des meilleurs restaurant en ville. Choix, service, goût, j'y retourne n'importe quand !

29 janv. 2026
sur Google

Me & my boyfriend ordered sushi from here, a platter of around 60. The quality of the sushi was really bad, & for some reason almost all the pieces had cream cheese despite not being mentioned as such. Was a bummer, wouldn't suggest getting from here.

24 janv. 2026
sur Google

Very bad service all the restaurant only 2 servers
They are not ever ask really bad experience

23 janv. 2026
sur Google

really good ayce 😊 ordered mostly sashimi & simple maki rolls. everything was fresh & service was impeccable

22 janv. 2026
sur Google

Food wasnt great this time, sushi rolls were sticky.. chewy like a gum.. & food in general didnt feel fresh.. but the sashimi & crevettes were good as usual i guess. Service was like street food service not very elegant.. I dont know maybe it is bad to come to one place very frequently as you become so familiar to the place which makes the welcoming, the service, the food, & the atmosphere below normal, it just become😏..

19 janv. 2026
sur Google

Love this place! There's a lot of good quality variety & the food is always delicious. I need to find out what brand of ice cream they give here because it's SO good.

19 janv. 2026
sur Google

This was our first visit, & unfortunately it was extremely disappointing.

We arrived at 8:00 PM & placed our first order shortly after. By 9:00 PM, we still had not received all the items from that first order. We placed a second order around 8:30 PM, & by 9:15 PM, we were still missing items from both orders.

Around that same time, a waiter informed us that last call was at 9:30 PM, so we ordered dessert & asked for our bill. We received the bill within one minute, but never received our desserts at all.

Despite asking two different waiters about our missing items, nothing ever arrived. At that point, we were already frustrated & unsatisfied, so we paid & left.

We ended up paying around $55 (taxes & tip included) for an awful experience. The service was extremely slow, the staff was dismissive, & the food was not fresh. Overall, this was not worth the price, & we will not be returning.

17 janv. 2026
sur Google

Tasty all u can eat sushi 🍣

17 janv. 2026
sur Google

Amazing AYCE sushi. Their sashimi portions are great, their tataki are amazing. & we always get their hand rolls too! Nigiris have too much rice though so need to eat them with extra sashimi to balance the ratio

16 janv. 2026
sur Google

Sushi was delicious & service was also excellent. Plus they have special deal for seniors.

13 janv. 2026
sur Google

I went in excited to try this new restaurant & ordered three dishes plus a wonton soup from the all-you-can-eat menu. When the food arrived, I was honestly surprised by how large the portions were. There is **nothing on the menu indicating that the portions are meant for two people**, so I called the waiter to ask if smaller portions could be made upon request. I explained that it was a lot of food & I might not be able to finish everything. His response was simply, *'Try your best.'*

I ordered the pad thai, salt & pepper chicken, & orange beef. After eating about half of the food, I started feeling nauseous. I then informed the waiter that I am **pregnant** & could no longer eat. Since the meal was **$29** & I was not planning on ordering more food, I asked if I could take the remaining food home so it wouldn't go to waste. He told me it would cost an additional **$6**.

I explained again that I understood their policy, but given my situation, I couldn't continue eating & didn't want to waste food. He then told me that whether I left leftovers or took them to go, I would still be charged extra. Feeling pressured, I forced myself to finish all the meat & left about 25% of the noodles.

When the waiter returned, I expressed my dissatisfaction & acknowledged that I was aware of their policy, but felt this should have been treated as an exception. I was very direct & told him I would not be tipping due to the service, & that it was the worst service I've experienced.

Before leaving, I spoke to the lady at the counter & explained the entire situation. Her response was simply, *'We have a policy,'* with no empathy or willingness to understand the circumstances.

Honestly, this was **the worst dining experience I've had**. I'm giving **2 stars only because the food itself was good**, but customer service & basic compassion were completely lacking. Management really needs to learn how to accommodate & empathize with their customers-especially in situations like this.

13 janv. 2026
sur Google

Delicious AYCE sushi place. So many options

5 janv. 2026
sur Google

Great quality of sushi & kitchen appetizers. My favorite all you can eat 😋

4 janv. 2026
sur Google