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Commodités, services et plus
Commodités, services et plus
Avis pour Soup Zen Hot Pot
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Afficher toutingredient(54) soup(51) broth(49) ice cream(45) bowl(36) options(30) sauce(25) halal(22) recommend(20) bouillon(15) quality(15) fresh(15)very clean. & a lot of options for different type of toppings. ramen was very flavourful & their complementary ice cream at the end is so good. i'd go again just for the ice cream. portions are huge so do not overfill your bowl with toppings. they have 2 options for veggie broth which was nice.
My husband & I have been to a lot of Hot Pot restaurants in Taiwan so were curious to see how the Zen HotPot compared. We were a table of 6 on a Saturday night. It was very busy but we were able to book in online & were seated once we all arrived. There is a great selection of items to choose from to put in your soup......various types of thinly sliced meats, lobster & fish balls, Basa Fish, vegetables, noodles etc.
You grab a bowl & a pair of tongs as you enter, pick the ingredients that you want & then pass it to the cashier who weighs your bowl & asks you what type of broth you'd like. Both my husband & I chose the'Signature Broth', medium spicy. We both like spice/heat but I wouldn't have wanted it any spicier. They have a nice selection of broths including a Tom Yum flavoured broth & even a Vegan Mushroom broth.
The cashier passes your bowl on to the kitchen who cook up all the ingredients up for you & eventually it is served to you at your table. For some reason, two of our party of 6 had their soup delivered long after the rest of us which was too bad.
If you have leftovers they do have Take Out bowls which you can bring home which is nice. Once you're finished they offer free Ube Ice Cream cones. Delicious & a nice way to finish the meal.
We had a lot of fun & I'd totally go back.
Was super excited to try this place, especially since they offered halal options.
There is a wide variety of halal meat available. Depending on the time of day, the level of busyness varies. I did find it expensive for what it is, but I also chose a lot of protein options. The soup broth tasted pretty good.
The food overall has a lot of flavour. However, the person taking our order mixed up the spice level of my broth with my husband's. Also, I'm not sure what happened in the kitchen, but some of the items my husband chose ended up in my bowl. The order mix-up did irritate us a little. We mentioned it to the waitress, & she was apologetic.
They give you free ube ice cream at the end of the meal which is a nice treat after a hot soupy meal.
I've been here more times than I can count. I first started to go here when they opened & it was amazing. The quality of the food was great! The place was clean everything was great. But then slowly everything got worse. I'm not sure exactly what happened but the food quality decreased significantly & the place often looks like it hasn't been cleaned in days. Not to mention, they added new'dry broths' which apparently are the same broths you can normally get just drained from the broth, I know it's ridiculous🤦🏻 In its current state I don't think I would recommend this place to people who have never been there. It's a shame since it was truly refreshing to see a hotpot place be halal. I truly hope they do some serious changes.
Whoever is in charge of the music needs a PAY RAISE!!! Mariah Carey, Michael Jackson, all BANGERS every time I come to eat their delicious tomato broth!! LOVE this place!
Went for lunch with my son .. we tried the stir fry rather than the soup .. 🍲 it's a little pricey but worth it .. the broth is great & I like that we decide what ingredients to use. .. looking forward to going back soon
So I joined their waiting list & was literally 2 minutes away parking when they removed my name from the list. I got to the restaurant & it was packed because a party of 30 had decided to come in for dinner.
I explained my situation to the waitress (she was a hijabi). She did her best. The girl got me & my husband a table. Both her & a male colleague really helped in accommodating us, they even helped fast track our order since we were stuck behind the party of 30. Kudos to the two of them 👏 🙌
As for the food, I got the signature broth & my husband got the Tom yum broth. Both tasted amazing. We made sure to get mushroom & the meat cuts. A lot of the processed meats, like fish balls, left a lot to be desired. But overall, they had a decent selection.
I've never had an experience like this before. We were a group of five, & everything was just impressive.
If you arrive before 5 PM, you'll be offered a complimentary cold drink, which is a great start. I ordered smoked duck with a variety of fresh vegetables, mushrooms, & even dumplings.
They offer a wide selection of broths, including spicy options with three different levels. I think there were at least 4-5 types, if not more. What I found really interesting is that you can choose your own ingredients based on your taste, & even sample the broths before making your choice.
After you've made your selection, your food is weighed-which is a fun concept-& then prepared for you. By the time it arrives, you realize you've probably ordered enough for two people 😉
& the best part? They serve a special type of ice cream for free after your meal, which was absolutely delicious.
I honestly loved everything, especially the positive energy & lively atmosphere. I almost forgot-they also serve a complimentary welcome snack with chips & sauce, which was amazing.
In my opinion, this place is a beautiful fusion of French & Chinese culinary art. Thank you for giving us the chance to experience a new flavor & culture.
Nice place to eat a big soup hot pot style. Lots of choice. Tasty broth & sauces. Ice cream offered for dessert. Negative point: tables are too close to each other.
It is something that I am not used to eat. You take your bowl. & add whatever you want from all the ingredients available. Then they weight it, & add the broth of your election. No lemon to add as an option. & a little expensive in my opinion. The ice cream they give you at the end. A new flavor for me. A sweet potato & vanilla ice cream. I didn't like it a lot. That is my experience. For noodles 🍜 lovers, it may be a very good place to eat.
Food poisoning. Unfortunately I came here a few months ago & it was great, but today was a completely different experience. Ended the night in the bathroom. Now I'm scrolling through the reviews warning about food poisoning & wishing I'd seen them sooner.
To answer the question below: Friday evening around 7. I had mushrooms, lamb, a bunch of greens & egg. With the Sha cha broth. Thanks for looking into this
Had a great experience at Soupe Zen Hot Pot. The concept of building your own bowl is really fun, & there are lots of fresh ingredients to choose from. The broth was flavourful, the portions were generous, & everything came out hot & tasty. The staff were friendly & helpful. Overall, a cozy spot for a relaxed meal with friends - definitely recommend & would come back again.
I love this concept. I do wish there were more vegetable options & that the vegetables were cut smaller (whole baby carrots should be halved, for example). I tried the tomato broth this time & it was incredible. There are vegetarian & vegan options, but if cross-contamination concerns you, then your out of luck, since people choose all their ingredients with one set of tongs.
Definitely remember to join the waitlist, as it's often full!
Excellent service, atmospheric place, delicious food & a large selection of ingredients & broth
My bowl ended up being more expensive than I thought but it was really good & the experience is definitely worth it. I was also pleasantly surprised by the taste, the signature broth was amazing, definitely recommend getting that one. The sauce station was really fun aswell. I would definitely go back with more self control
We had a food poisoning
We were a group of 8 for our friend's birthday. First we called in advance & even tho they knew we where a party, they told us we couldn't reserve ( some business don't accept reservations & it's all right that ain't the issue. )
We arrived about an 40 minutes before the hour we fixed (5:40 pm so we were there at 5 ). The waitress ( extremely kind btw ) told us we needed to be on a waiting list. The waiting list told us we could only eat at 6:36pm. The waitress ( really kind ) told us we could have a table at 6pm because she knew we were a huge group & she'll talk to the other waitress to not assign anyone at the table next to the first table of 4 when the clients will be over. Well someone actually put clients at the table that was supposed to be ours ( We understand that it aint the fault if the restaurant is full ) & they still asked us to make our bowls even tho our table wasn't ready.
We paid for our food, & well usually you are supposed to wait at your table but we couldn't sit down because there were 2 clients over with their foods, the foods was packed, coats on & they were on their cellphone for a good 15 minutes. During this time we had to wait near the sauce bar, kitchen & bathroom blocking all those entries because we were a group of 8 so we were blocking staff & other clients because of that. After the waitress ( the one that made the mistake) talked to the 2 clients that they needed to leave because even tho we putted all our things at the table right next to them they didn't know there were clients waiting for them to leave. ( here again the clients behaviour is not the restaurant problem. )
We sat down & we waited an other 15 minutes for 3 bowls to arrive. We still waited 30 minutes for other bowls to come & still not every one had their bowl. I was one of the last & one of us received their bowl when everyone was almost over that's not normal. We understand the restaurant was full but usually when you have a group you try to bring all the food in a short laps of time because especially if we already wait 30 minutes before getting the first 3 bowls. My friend took the miso broth one she said it was awful, I took the #1 with medium spice broth ( if you usually get the medium spice in a restaurant take the soft one has a spice lover I can tell you this was not medium but I like it any way ).
For the food it was awful. Everything that has see food was horrible, the fried stuff was all squishy I wanted to puke instantly. The only thing that was good was the meat, the bokchoy & the broth. At least it was served hot.
Two of us had a food poisoning we didn't ask the others.
This time the quality was pretty down the forks were dirty & something was wrong with the broth it smelled off i thought it was normal but at night it gave my husband & I the worst stomach ache extreme
Its lowkenuinely overpriced. I payed 22$ which isnt THAT much compared to the horrendous amount other people pay & i still regret it. I ordered the Miso broth medium spice & it had absolutely no flavor, all i could taste was low quality chili oil probably bought on walmart. I Didnt even get that many ingredients so the price really pissed me off & the meat, vegetables & mushrooms didnt even soak up any flavor at all, they tasted so much like absolutely nothing i might have aswell not gotten any broth. I also tried the sesame sauce which had a bitter smoky taste that genuinely just ruined my night. Without mentioning that the soup was so hot i burned my tongue with every single slurp. It was mere torture, 100°C soup burning my mouth constantly, tasteless vegetables, tasteless meat, low quality broth, overpowering chili oil that became so disgusting after a few spoonfulls that i couldnt even look at it anymore & the constant reminder that i had spent 22$ on this big bowl of pain & misery. Ice cream was good though & the staff was pretty nice ig.
This is one of the best places to enjoy hot pot in a wintery weather. It's delicious, it's comforting. The broth was flavorful. A lot of choices from seafood, to meat to vegies. & if you come here before 5pm, you get free tea. They have different flavors. We had peach & it was lovely. Ube ice cream was free. Was very good but very sweet (not for me lol). The best part was the excellent service we received. Thank you to Justin. He's the sweetest!
Cold weather calls for something unapologetically hot.
A self-built hot pot, priced by weight, with over 100 ingredients to choose from. Everything swims in the Signature Broth: beef bones simmered low & slow, Szechuan chili oil bringing the heat, peppercorns delivering that addictive, numbing buzz. Custom comfort, bold spice, & a pot that warms Montréal from the inside out.