Soup Zen Hot Pot

Daviyco

1.0

Me & all my homies got food poisoning do NOT recommend

Peggy

5.0

Great place to have a soup or even a sauté. The staff is super friendly ! I highly recommend this spot for do it yourself. They have so many options & the price is very reasonable.

Yas

5.0

Super concept & très bon bouillon (miso épicé) avec large variété d'ingrédients, frais & sains. On choisit soi-même ce qu'on veut y mettre & on paie au poids. & le personnel est vraiment aux petits soins. Je recommande 👍

Eunillyne

4.0

Edit 08/07: I recently went back to SoupZen, & while they have added some seasonal ingredients, the prices have definitely gone up! During my last visit, it totaled almost $45 for me for a bowl with the usual ingredients i put (veggies, some meats, & tofu). It's still a nice concept, but it definitely loses that affordability.

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Love the concept of building your own soup, especially when it gets cold outside. I hope they can add more meat options in the future, but otherwise, the broths are great, & so are the available mix-ins. It can get pretty loud & busy at peak times, so highly recommend to reserve or join the waitlist early.

Mohamed

1.0

Worst experience ever had in a restaurant.. the waiter spilled hot soup over the table, my clothes & shoes.. luckily my phone survived.. the stain left on my clothes & shoes is permanent now & i had to put it all in trash.. i wish i remembered to take photos.. the managers made me fill a safety incident form & took photos of the damages.. & promised that someone will contact me later for a compensation or any sort of apology.. i didn't expect anything in return but an apology that's all.. but even this apology didn't happen. I would never go back to this place & would recommend it to 0 people. Unforgettable horrible experience.

Lin

5.0

As a huge hot pot lover, this was my first visit to Soup Zen Hot Pot, & I was thoroughly impressed! I really enjoyed the build-your-own concept with a wide variety of fresh ingredients to choose from. The tomato broth was rich, flavorful, & packed with real tomato flavor. The sauce bar also had plenty of options, making it easy to customize everything to my taste.

The rewards program was a nice bonus too. I signed up for a membership & received a complimentary milk tea, which was a lovely surprise.

A special shoutout to Justin for the amazing service! He was friendly, patient, & attentive from the moment I arrived. He helped explain the concept, made sure everything went smoothly, & checked in throughout my meal. Since I was dining alone, his warm & welcoming attitude made the whole experience even better.

Great food, great atmosphere, & excellent service. I'll definitely be back to try more of their broths. Highly recommend!

Maha

5.0

Wonderful. Asma & Daniel were great. Highly recommend.

JJ

5.0

Delicious, would recommend

Care

1.0

Beaucoup trop cher pour ce que c'est. La qualité des ingrédients n'est pas super, ma blonde est rendu malade. Je ne fortement recommande pas. Le thé goûtais le carton.

Atefeh

5.0

My favourite soup spot in downtown Montreal, love the cozy atmosphere, the broth options, the selection for vegetables, & meat! I also love that it is halal !

Service is great & the UBE Ice Cream is so yummy !

Definitely recommend!