Soup Zen Hot Pot
FERMÉOuvre aujourd'hui à 11:00
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Avis pour Soup Zen Hot Pot
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Afficher toutingredient(48) soup(42) ice cream(38) broth(33) bowl(28) options(24) sauce(22) halal(19) recommend(17) bol(15) fresh(14) bouillon(14)The food was incredible. I am gluten free & there were many options to choose from including some very exciting noodles, not just your classic vermicelli rice noodle. My bowl came out fairly pricey but unlike other restaurants the portions are very generous, in addition to being high quality ingredients. The sauce bar was such a trip, so delicious & fun!
It is something that I am not used to eat. You take your bowl. & add whatever you want from all the ingredients available. Then they weight it, & add the broth of your election. No lemon to add as an option. & a little expensive in my opinion. The ice cream they give you at the end. A new flavor for me. A sweet potato & vanilla ice cream. I didn't like it a lot. That is my experience. For noodles 🍜 lovers, it may be a very good place to eat.
Had a great experience at Soupe Zen Hot Pot. The concept of building your own bowl is really fun, & there are lots of fresh ingredients to choose from. The broth was flavourful, the portions were generous, & everything came out hot & tasty. The staff were friendly & helpful. Overall, a cozy spot for a relaxed meal with friends - definitely recommend & would come back again.
My bowl ended up being more expensive than I thought but it was really good & the experience is definitely worth it. I was also pleasantly surprised by the taste, the signature broth was amazing, definitely recommend getting that one. The sauce station was really fun aswell. I would definitely go back with more self control
We had a food poisoning
We were a group of 8 for our friend's birthday. First we called in advance & even tho they knew we where a party, they told us we couldn't reserve ( some business don't accept reservations & it's all right that ain't the issue. )
We arrived about an 40 minutes before the hour we fixed (5:40 pm so we were there at 5 ). The waitress ( extremely kind btw ) told us we needed to be on a waiting list. The waiting list told us we could only eat at 6:36pm. The waitress ( really kind ) told us we could have a table at 6pm because she knew we were a huge group & she'll talk to the other waitress to not assign anyone at the table next to the first table of 4 when the clients will be over. Well someone actually put clients at the table that was supposed to be ours ( We understand that it aint the fault if the restaurant is full ) & they still asked us to make our bowls even tho our table wasn't ready.
We paid for our food, & well usually you are supposed to wait at your table but we couldn't sit down because there were 2 clients over with their foods, the foods was packed, coats on & they were on their cellphone for a good 15 minutes. During this time we had to wait near the sauce bar, kitchen & bathroom blocking all those entries because we were a group of 8 so we were blocking staff & other clients because of that. After the waitress ( the one that made the mistake) talked to the 2 clients that they needed to leave because even tho we putted all our things at the table right next to them they didn't know there were clients waiting for them to leave. ( here again the clients behaviour is not the restaurant problem. )
We sat down & we waited an other 15 minutes for 3 bowls to arrive. We still waited 30 minutes for other bowls to come & still not every one had their bowl. I was one of the last & one of us received their bowl when everyone was almost over that's not normal. We understand the restaurant was full but usually when you have a group you try to bring all the food in a short laps of time because especially if we already wait 30 minutes before getting the first 3 bowls. My friend took the miso broth one she said it was awful, I took the #1 with medium spice broth ( if you usually get the medium spice in a restaurant take the soft one has a spice lover I can tell you this was not medium but I like it any way ).
For the food it was awful. Everything that has see food was horrible, the fried stuff was all squishy I wanted to puke instantly. The only thing that was good was the meat, the bokchoy & the broth. At least it was served hot.
Two of us had a food poisoning we didn't ask the others.
Came to visit Montreal with my husband & let me tell you… this has to be one of our new favourite restaurants. Bowls were amazing, versatile with fresh ingredients brought out every few minutes for restock & the employees were just wow. So kind, attentive & helpful when it came to our needs as guests (also my allergies- & yes I'm that one problematic customer allergic to peanuts & sesame going to a restaurant like this). Overall the experience was incredible! Came for Iftar & ended up getting two bowls & a boba which totalled to about 70$. Bowls are based on weight so this will definitely vary. You also get free ice cream at the end of your meals which was hands-down one of the best soft-serve I've ever had.
When it came to our table we joined the yelp waiting list & it notified us when table was ready (couldn't have been more than 25-30 minutes from the time we joined @ 5:15pm)
Can't wait to come back again!!
Its lowkenuinely overpriced. I payed 22$ which isnt THAT much compared to the horrendous amount other people pay & i still regret it. I ordered the Miso broth medium spice & it had absolutely no flavor, all i could taste was low quality chili oil probably bought on walmart. I Didnt even get that many ingredients so the price really pissed me off & the meat, vegetables & mushrooms didnt even soak up any flavor at all, they tasted so much like absolutely nothing i might have aswell not gotten any broth. I also tried the sesame sauce which had a bitter smoky taste that genuinely just ruined my night. Without mentioning that the soup was so hot i burned my tongue with every single slurp. It was mere torture, 100°C soup burning my mouth constantly, tasteless vegetables, tasteless meat, low quality broth, overpowering chili oil that became so disgusting after a few spoonfulls that i couldnt even look at it anymore & the constant reminder that i had spent 22$ on this big bowl of pain & misery. Ice cream was good though & the staff was pretty nice ig.
I honestly understand why it's so popular! It's a build your own hotpot bowl! What's not to love! A must try!
Good food, my bowl came out to be $23 & was filling (plus free ice cream). I came at around 11 am to eat so it was not busy, good time to come & perfect comfort food for a cold day!
I rarely, & I mean RARELY give 5 stars to a restaurant, for its food, service & atmosphere. A friend recommended me that place & I did not regret going there.
You can pour your personality & preferences into your bowl, that's how many options they have. I saw at least six different types of mushrooms, premium cuts of meat, fresh veggies, & seafood.
Their broth is rich in taste & texture. I recommend you the special Szechuan broth. Sauce bar is the cherry on top.
& did I mention complimentary ice cream? Ube flavoured on an Oreo cone?
The only problem with this restaurant is a good problem: the line-up if you don't reserve. That's how popular this place is, & it shows the quality.
The place is clean & has a chill personality, & they have halal & gluten-free options.
& the staff is welcoming, & their hospitality is noteworthy. Huge shoutout to our server Miles! Dude, if you are reading this, keep up the great work & hopefully you get a promotion & a raise!
Great hearty bowl of soup for the cold weather. Fully customizable & not expensive for the amount of food you get!
Staff were very kind but Absolutely absurd pricing. I came with another person who knew in advance that soup zen would be costly & warned me about it; so she purposefully put a limited amount of ingredients in her bowl, yet her bowl came out to be 30$. My bowl WAS 50$!!!! 50??? 50$ FOR ONE BOWL OF RAMEN WHATTT. It's not like I put a hundred items, sure I put a'generous' amount of items for myself, but to be charged 50$ for one bowl of ramen is INSANE, Total for both of us was 80+$ ….. for 2 bowls of ramen……
Not to mention the spacing/seating was bad. We constantly had people & waiters walking right past us back & forth. Food was good, but 80$ ??.. seriously 80$ ? for 2 bowls of ramen…. never ever again
Very fun & interesting concept. You are given a large bowl & tongs & invited to select items from a buffet. All meat, fish, pasta, veggies are in separate bowls placed on ice. There are gluten-free options. Then you select your broth of choice, it arrives piping hot at your table.
Make a reservation; don't come here on a whim. I came here alone at 6pm on a Sunday. My wait was estimated to be 90 minutes. I ended up doing takeout, which they offer. The soup was excellent, & the experience just the same as dine-in. The staff were extremely kind; one brought me a chair while I was waiting without me having to ask. Don't waste your time or money on the bubble tea, it wasn't very good. The sauce bar though? Love. The atmosphere is loud & the area around the door is very crowded with nowhere to sit & wait. Overall, I would come back if I planned it better. My bowl was $25 with tax; it's pictured below! It was plenty of food
Everything here is halal, including the broths 🙌 - I checked before going in, & they confirmed it. It's such a relief to enjoy a full hot pot experience without worrying about ingredients! 🥘✨
There's so much variety to pick from - meats, veggies, noodles, & a great seafood selection 🦐🐙. I went with the plain beef broth & mixed my own sauces (perfect for customizing spice levels 🔥). Also got a small tom yum on the side just to try - totally worth it 😋.
The ambience is cozy & clean, with a modern feel. The gold cutlery looks gorgeous against the pastel walls - such a pretty, classy combo 💛🎨. Even the washrooms were spotless, which says a lot about how well they maintain the place 🚻✨.
The staff - from cashier to servers - were all super friendly, professional, & kind 👏. Loved that they even offer take-away bowls so nothing goes to waste ♻?.
& omg the ice cream at the end 🍦 - I don't even know what flavour it was, but it was so delicious! I asked for two & they actually said yes 😂💜.
⚠? Tip: There's usually a wait time, so it's smart to join the waitlist 10 minutes before arriving.
🚗 Parking: Street parking outside - if you're lucky, you'll grab a spot!
Great food, halal-friendly, & all-around good vibes. Definitely coming back! 💯✨
⭐?⭐?⭐?⭐?⭐? - Fantastic'Make Your Own Ramen' Experience!
What an amazing find! This place lets you build your own ramen from a vast selection of broths, noodles, proteins, & toppings-so you can make it exactly the way you like it. Every bowl comes with a bonus ice cream, & the portions are generous enough that you'll appreciate the take-out boxes they provide.
I also loved the thoughtful touches-free refill water with lime right at the entrance, friendly staff, & a welcoming atmosphere. The flavors were rich, the ingredients fresh, & the whole experience felt fun & relaxed.
I really enjoy your food & have been a regular customer since you opened. However, I wanted to share some feedback about my recent takeout order.
In the past, when I ordered my favorite soup for takeout, I always received a full bowl of ingredients & a separate full bowl of broth - since everything doesn't fit in one container. This time, I was given only one bowl, with almost no broth, so it didn't really feel like a soup. When I asked about it, I was told it might be because I took fewer ingredients, but that's not the case.
Additionally, there was no handle bag provided. Carrying hot soup in just a plastic wrap is not safe & quite inconvenient. I understand you're still working on your takeout format, but it's been almost two months since opening. I'd strongly suggest at least providing standard paper bags with handles to make it safer & more comfortable for customers.
I'm sharing this because I really like your restaurant & want to keep coming back, but I hope these points can be improved soon.
Thank you for your attention.
Overwhelming, boba is wayyy too sweet but the main issue was the take out, we got three takeaway bowls to put our food in & all they gave us was a plastic thing to cover it, next thing you know we get home & our soup has spilt all over our bags, they couldn't even cling film it or give us an actual bag to carry them in? Plus it was pretty pricey… it was just a bit of a shame tbh.
Food was okayish. Environment was good. The experience was good. You have to fill up your bowl by yourself within the available items. After that they will weight & tell you the price. Not every item is super tasty.
It was a great experience, the staff was very nice & the dining room was very comfortable. These kind of places are expensive, so do not expect to pay under 20 dollars if you pack ur bowl like crazy. I took a small bowl & pack it up with just enough for my meal & it ended up being 17$, which is very reasonable as I've been to other places that have the same concept that charge more. In the end the food & the broth was great & I loved the sauce bar to spice up my broth.