Soup Zen Hot Pot offre l'expérience ultime du hot pot personnalisé qui comprend plus de 100 ingrédients frais et de première qualité, le tout à un prix fixe de 3,99 $/100 g. Notre menu est sans porc et halal, ce qui vous permet de créer votre hot pot à votre façon ! Vous avez la liberté de choisir vos produits préférés, en veillant à ce que vos préférences alimentaires soient respectées. Vous pouvez ensuite vous asseoir et savourer les plats délicieusement préparés par nos chefs de premier ordre, qui apportent leur expertise culinaire inégalée à chaque plat, garantissant ainsi une expérience gastronomique de grande qualité.
Soup Zen Hot Pot propose un concept en libre service où l'on compose son bol et on paie au poids, avec un vaste choix d'ingrédients frais et de bouillons, un bar à sauces et une crème glacée offerte, ainsi que des options halal et sans gluten, offrant des bols personnalisables que beaucoup trouvent savoureux et généreux; l'expérience est populaire pour son ambiance conviviale et un service globalement chaleureux, mais les foules et les longues attentes peuvent rendre la visite difficile, le service peut être inégal et certains estiment que le prix final peut monter rapidement selon les ingrédients choisis.
My husband & I have been to a lot of Hot Pot restaurants in Taiwan so were curious to see how the Zen HotPot compared. We were a table of 6 on a Saturday night. It was very busy but we were able to book in online & were seated once we all arrived. There is a great selection of items to choose from to put in your soup......various types of thinly sliced meats, lobster & fish balls, Basa Fish, vegetables, noodles etc.
You grab a bowl & a pair of tongs as you enter, pick the ingredients that you want & then pass it to the cashier who weighs your bowl & asks you what type of broth you'd like. Both my husband & I chose the'Signature Broth', medium spicy. We both like spice/heat but I wouldn't have wanted it any spicier. They have a nice selection of broths including a Tom Yum flavoured broth & even a Vegan Mushroom broth.
The cashier passes your bowl on to the kitchen who cook up all the ingredients up for you & eventually it is served to you at your table. For some reason, two of our party of 6 had their soup delivered long after the rest of us which was too bad.
If you have leftovers they do have Take Out bowls which you can bring home which is nice. Once you're finished they offer free Ube Ice Cream cones. Delicious & a nice way to finish the meal.
Was super excited to try this place, especially since they offered halal options.
There is a wide variety of halal meat available. Depending on the time of day, the level of busyness varies. I did find it expensive for what it is, but I also chose a lot of protein options. The soup broth tasted pretty good.
The food overall has a lot of flavour. However, the person taking our order mixed up the spice level of my broth with my husband's. Also, I'm not sure what happened in the kitchen, but some of the items my husband chose ended up in my bowl. The order mix-up did irritate us a little. We mentioned it to the waitress, & she was apologetic.
They give you free ube ice cream at the end of the meal which is a nice treat after a hot soupy meal.
4 mai 2026
sur Google
🍽️
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Horrible experience. J'ai attendu 45 minutes pour mon bol pour finalement me lever & aller demander où était rendu ma soupe, l'employé m'a dit que la soupe avait été échangé avec un autre client & l'autre jeté, mais on dirait que personne allait nous informer... Ils m'ont fait faire une autre soupe où j'ai dû attendre plus de 30 minutes pour finalement manger alors que tout les autres clients après moi ont été servis. Les trois employés étaient occupés avec la machine à glace & portaient aucune attention aux clients. Bonne nourriture, horrible service à la clientèle.
Went for lunch with my son .. we tried the stir fry rather than the soup .. 🍲 it's a little pricey but worth it .. the broth is great & I like that we decide what ingredients to use. .. looking forward to going back soon
Je suis devenue une cliente régulière :)
La nourriture est fraiche & délicieuse.Plusieurs choix de viande,de nouille,de base de soupe & de légumes.
Je suis venue 2x avec mon bébé de 3mois & la charmante personne en avant avec un grand sourire a tout bien placer ma table pour être confortable avec mon bb. ♡ Tout les employés sont également super gentils :)
Nice place to eat a big soup hot pot style. Lots of choice. Tasty broth & sauces. Ice cream offered for dessert. Negative point: tables are too close to each other.
Good when they first opened. Now, it's horrible. First, tables are so close together that it's so likely a server will spill hot soup all over you. There was a very rude server, tall black dude who refused to serve us. He was dismissive & made weird comments. They should hire better people. Wouldnt come back again. A shame because the food is ok.
Had a great experience at Soupe Zen Hot Pot. The concept of building your own bowl is really fun, & there are lots of fresh ingredients to choose from. The broth was flavourful, the portions were generous, & everything came out hot & tasty. The staff were friendly & helpful. Overall, a cozy spot for a relaxed meal with friends - definitely recommend & would come back again.
Disappointed with how crowded the area felt, was constantly getting shoved by people passing by. The food was okay but their signature soup was more fishy than anything else. The vegetables, especially the broccoli, were not fresh. Coming from a new hot pot location close by last week, my experience there was better.
21 mars 2026
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Il n'y a jamais de place & il faut attendre minimum 2h dans le froid parce qu'il y a une grande file d'attente. Les tables sont beaucoup trop collé entre elles, vraiment aucune intimité. Le choix est bof, je m'attendais à mieux. Allez manger chez La soupière malatang !!! C'est vraiment mieux, il n'y a pas beaucoup de gens, une grande variété de fruit de mer & le prix vaut la peine!!!))
So disappointed by the value & service. Despite a large staff presence, service was inconsistent & slow-some of orders didn't arrive until more than 45 minutes after ordering, while some of my friend's dishes were served promptly. The soup tasted overly artificial, lacking the rich, nutty flavor I'd hoped for.
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Updated Review:
I can see that there have been improvements in the kitchen workflow compared to my previous visit. The service feels more organized, & the overall experience has improved.
That said, there is still some waiting time during peak hours, so it may take a bit longer to receive your food when it's busy.
On a positive note, the menu now offers a wider selection, & the flavors have improved as well, making the dining experience more enjoyable than before.
My friend & I were so excited to try this soup because of the amount of recommendations we found on TikTok about this place. We went yesterday & we did not know you have to add yourself to the waitlist upon arriving because the place is full specially that Friday night. We found the soup overpriced & we both ended up paying 62$ for 2 soups & 2 sodas. When we left the restaurant & arrived home, my stomach started to hurt so much, I started vomiting all night & couldn't sleep till 8am because I got reflux. My friend was sick too, we were both intoxicated & is such a shame because we were not expecting this experience to end up like this. Unfortunately I wouldn't recommend this place to my family or friends & I am definitely not going back as I almost ended up going to the hospital.
Its lowkenuinely overpriced. I payed 22$ which isnt THAT much compared to the horrendous amount other people pay & i still regret it. I ordered the Miso broth medium spice & it had absolutely no flavor, all i could taste was low quality chili oil probably bought on walmart. I Didnt even get that many ingredients so the price really pissed me off & the meat, vegetables & mushrooms didnt even soak up any flavor at all, they tasted so much like absolutely nothing i might have aswell not gotten any broth. I also tried the sesame sauce which had a bitter smoky taste that genuinely just ruined my night. Without mentioning that the soup was so hot i burned my tongue with every single slurp. It was mere torture, 100°C soup burning my mouth constantly, tasteless vegetables, tasteless meat, low quality broth, overpowering chili oil that became so disgusting after a few spoonfulls that i couldnt even look at it anymore & the constant reminder that i had spent 22$ on this big bowl of pain & misery. Ice cream was good though & the staff was pretty nice ig.
Nous avons attendu 45min debout même si nous étions inscrit sur la wait-list. L'endroit est froid à cause des portes qui s'ouvrent puis se ferme nous avions l'impression qu'il n'y avait pas de chauffage! L'endroit est très petit pour le monde qu'ils accueillent mais le personnel est accueillant même si ils ont débordés. Dommage que nos soupes étaient tiède après 20min, vu la quantité de nourriture, on est resté 1h15 à manger. Bonne expérience pour essayer mais ça n'en valait pas la peine au final je n'y retournerais pas une deuxième fois.
Excellente expérience hier soir chez Soup Zen !
Le service était vraiment 5 étoiles. Le serveur était très attentif, courtois & efficace, on se sent bien accueilli dès l'arrivée. La soupe était délicieuse, bien assaisonnée & réconfortante. Une belle adresse pour un bon repas dans une ambiance agréable. Je recommande sans hésiter !
