Soup Zen Hot Pot propose une expérience de fondue chinoise asiatique vibrante et authentique, spécialisée dans une sélection raffinée de bouillons savoureux et d'ingrédients frais de haute qualité. Les convives sont invités à découvrir une diversité de viandes finement tranchées, de fruits de mer frais, de légumes croquants et de dumplings faits maison, tous préparés à être mijotés dans leur marmite choisie. Le menu met l'accent sur la nature interactive et conviviale du repas fondue, permettant à chacun de personnaliser son plat selon ses préférences personnelles. Cet établissement est réputé pour son engagement à offrir un voyage culinaire délicieux et engageant, en faisant une destination de choix pour ceux qui recherchent un repas unique et satisfaisant dans un cadre animé.
Soup Zen Hot Pot est très apprécié pour son concept de création personnalisée, offrant une vaste sélection d'ingrédients frais, des bouillons savoureux et un bar à sauces pratique. De nombreux clients soulignent les options halal inclusives, l'ambiance chaleureuse et propre, ainsi que la populaire crème glacée ube offerte en fin de repas comme étant des points forts de leur expérience. Bien que de nombreux avis louent le service amical et attentionné, notamment de la part de certains employés, d'autres signalent des incohérences dans la rapidité du service, de longs temps d'attente et des problèmes d'organisation occasionnels aux heures de pointe. Les opinions sur les prix sont mitigées, certains les trouvant raisonnables pour les portions généreuses alors que d'autres estiment que la facture peut grimper rapidement selon le poids des ingrédients choisis. Malgré quelques préoccupations concernant l'étroitesse des lieux, l'hygiène et des erreurs occasionnelles dans les commandes, le sentiment général demeure positif pour ceux qui recherchent une expérience culinaire amusante et personnalisée dans un cadre animé.
To any of my vegan & vegetarian folks out there in Montreal, this is a very plant based friendly hotpot for sure!
The self serve ingredients place had plant based gyozas, plant based'fish' strips (haven't tried that one but I am curious to taste it next time). & they have three plant based hotpot broth options such as tomato based soup, mushroom soup & miso broth soup! I have tried both miso & tomato soup & they were delicious. They give free leftover container for your meal if you haven't finished & at the end of your meal & they give a free dairy ice cream cone as a dessert at the end of your meal. If you come over the week before 5PM/17H, they give you free iced tea for you with your meal & free chips at the entrance while you wait for your meal you have purchased. Very yummy & this is my third time visiting & it always hit the spot.
The toilets are clean & welcoming, they put the sink outside the toilet (except for the wheelchair friendly bathrooms) so that people can easily reach to wash their hands without occupying the bathroom before or after they have eaten their meals. They give out free floss, mouthwash & Qtips which is always something I love! They have one wheelchair friendly bathroom, one men's bathroom & one woman's bathroom.
As a huge hot pot lover, this was my first visit to Soup Zen Hot Pot, & I was thoroughly impressed! I really enjoyed the build-your-own concept with a wide variety of fresh ingredients to choose from. The tomato broth was rich, flavorful, & packed with real tomato flavor. The sauce bar also had plenty of options, making it easy to customize everything to my taste.
The rewards program was a nice bonus too. I signed up for a membership & received a complimentary milk tea, which was a lovely surprise.
A special shoutout to Justin for the amazing service! He was friendly, patient, & attentive from the moment I arrived. He helped explain the concept, made sure everything went smoothly, & checked in throughout my meal. Since I was dining alone, his warm & welcoming attitude made the whole experience even better.
Great food, great atmosphere, & excellent service. I'll definitely be back to try more of their broths. Highly recommend!
My favourite soup spot in downtown Montreal, love the cozy atmosphere, the broth options, the selection for vegetables, & meat! I also love that it is halal !
Service is great & the UBE Ice Cream is so yummy !
Definitely recommend!
10 juin 2026
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very clean. & a lot of options for different type of toppings. ramen was very flavourful & their complementary ice cream at the end is so good. i'd go again just for the ice cream. portions are huge so do not overfill your bowl with toppings. they have 2 options for veggie broth which was nice.
Was super excited to try this place, especially since they offered halal options.
There is a wide variety of halal meat available. Depending on the time of day, the level of busyness varies. I did find it expensive for what it is, but I also chose a lot of protein options. The soup broth tasted pretty good.
The food overall has a lot of flavour. However, the person taking our order mixed up the spice level of my broth with my husband's. Also, I'm not sure what happened in the kitchen, but some of the items my husband chose ended up in my bowl. The order mix-up did irritate us a little. We mentioned it to the waitress, & she was apologetic.
They give you free ube ice cream at the end of the meal which is a nice treat after a hot soupy meal.
I've never had an experience like this before. We were a group of five, & everything was just impressive.
If you arrive before 5 PM, you'll be offered a complimentary cold drink, which is a great start. I ordered smoked duck with a variety of fresh vegetables, mushrooms, & even dumplings.
They offer a wide selection of broths, including spicy options with three different levels. I think there were at least 4-5 types, if not more. What I found really interesting is that you can choose your own ingredients based on your taste, & even sample the broths before making your choice.
After you've made your selection, your food is weighed-which is a fun concept-& then prepared for you. By the time it arrives, you realize you've probably ordered enough for two people 😉
& the best part? They serve a special type of ice cream for free after your meal, which was absolutely delicious.
I honestly loved everything, especially the positive energy & lively atmosphere. I almost forgot-they also serve a complimentary welcome snack with chips & sauce, which was amazing.
In my opinion, this place is a beautiful fusion of French & Chinese culinary art. Thank you for giving us the chance to experience a new flavor & culture.
The food was incredible. I am gluten free & there were many options to choose from including some very exciting noodles, not just your classic vermicelli rice noodle. My bowl came out fairly pricey but unlike other restaurants the portions are very generous, in addition to being high quality ingredients. The sauce bar was such a trip, so delicious & fun!
It is something that I am not used to eat. You take your bowl. & add whatever you want from all the ingredients available. Then they weight it, & add the broth of your election. No lemon to add as an option. & a little expensive in my opinion. The ice cream they give you at the end. A new flavor for me. A sweet potato & vanilla ice cream. I didn't like it a lot. That is my experience. For noodles 🍜 lovers, it may be a very good place to eat.
I love this concept. I do wish there were more vegetable options & that the vegetables were cut smaller (whole baby carrots should be halved, for example). I tried the tomato broth this time & it was incredible. There are vegetarian & vegan options, but if cross-contamination concerns you, then your out of luck, since people choose all their ingredients with one set of tongs.
Definitely remember to join the waitlist, as it's often full!
