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Coffee Shop

Second Cup Café

Downtown
3.8$
OPEN7 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwiches

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-02-15
5★
47%
4★
13%
3★
15%
2★
23%
1★
1%

Review Summary

Reviews describe Second Cup Café as a cozy, welcoming spot with good coffee, pastries, and a generally friendly staff, especially after renovations that brightened the interior, added a two level layout with ample seating, and created a more relaxed vibe. Many note a strong selection of seasonal drinks and reliable service, with some praise for excellent lattes and warm interactions from the team. At the same time a number of visits report slower service during busy periods when only one person is working, occasional rude or inconsistent behavior from staff, and mixed impressions of coffee quality including drinks that were lukewarm or not what was expected. Some patrons miss certain menu items that are not always available, and a few encounters mention price concerns, odors or restroom cleanliness issues, and in one case a change that makes the spot feel more like a restaurant than a coffee shop. Overall the venue remains a popular choice for coffee and a good atmosphere for study or work, with the atmosphere and care from staff standing out despite periodic glitches in service and offerings.
Page 1 of 6 - 101 Reviews

⭐⭐⭐⭐⭐
Just arrived in Montreal & was looking for a hot coffee when I came across Second Cup. Such a cute & cozy spot! The staff was super friendly, there's plenty of space to sit, read, or work, & the selection of coffee, smoothies, sandwiches, & pastries is great.

Excellent first impression-will definitely be back. ☕?

Feb 1, 2026
on Google

Impeccable service from the lady this morning. Thank you !

Jan 30, 2026
on Google

The service is good. The staff are nice & very welcoming. There's no problem there but the frappe they made me was horrible. It was 90% ice with a touch of coffee. For 7.50$ it was really not worth it.

Jan 27, 2026
on Google

Lovely café with such a warm vibe. The lady working there was very kind, I had chocolate cake & earl grey tea both were great. A perfect spot to chill for a bit.

Jan 25, 2026
on Google

We visited yesterday after a cold long walk, the atmosphère was so warm & the cashier was super welcoming & friendly. They were so busy due to the protest running outside but the service was super good. We got cappuccino & americano. Definitely going to visit more often.

Jan 25, 2026
on Google
5.0

I love their hot chocolate dubai.

Jan 6, 2026
on Google

Cozy atmosphere, good coffee & pastries, very nice staff & a great place to relax or get some work done.

Dec 29, 2025
on Google
5.0

Got here for couple of times during my visit to Montreal, perfect service, coffee & food. Decent quality & lovely staff, specially the tall guy who looks like the manage

Dec 29, 2025
on Google

I'm a long-time customer of this café & i like the new look after the renovation. The interior design has improved a lot & the atmosphere feels really nice now. The staff are friendly, helpful, & always smiling. I really enjoyed my coffee & dulce de leche cake on a very cold day. recommended ✨

Dec 28, 2025
on Google

Excellente expérience au café. Malika offre un service impeccable, toujours avec le sourire & une grande gentillesse. Elle fait vraiment la différence.

Dec 24, 2025
on Google
1.0

I was shocked after my purchase at this location with a big peace of hard plastic that was in my sandwich 🥪 😐
I almost sallow it.
There was no compensation, no apologies.
Very unprofessional.
I have contacted there team online nothing resolved
100% sure , it was the Stanley location. Year 2023.
Ticket#134553/Second Cup/Second Cup Contact Form -- has been updated

Dec 23, 2025
on Google
5.0

They are the best in Montréal ❤?❤?

Dec 15, 2025
on Google
5.0

i had a cinnamon latte today morning. delicious & expertly crafted. exactly what I look for in a café. they have a great selection of coffee & & speciality drinks for each season, all made with care. definitely will come back again.I can tell the team really care about their customers, their welcoming & being friendly made my day

Dec 13, 2025
on Google

Short in stuff. At the morning rush time there is only one person working & for a simple coffee you need to wait for 10 minutes

Nov 4, 2025
on Google

Went to second cup for my 2nd caffeine fix. Food & drinks were a bit pricey but other than that the service was decent. I like the dining area with 2 floors.

Oct 1, 2025
on Google

Extremely disappointed with my visit. I ordered filter coffee, & they served me a single shot with hot water, claiming it was filter coffee. The quality was terrible, & they were blatantly dishonest about it. The place also smelled like onion & food, making it impossible to enjoy coffee. I will never come here again & definitely won't recommend it!'

Aug 29, 2025
on Google

Good service from Marisa today, nice girl.

Aug 22, 2025
on Google

The staff was so wonderful & the drinks tasted amazing

Aug 11, 2025
on Google
3.0

I learned today that this location does not receive online orders; so, be mindful of that.
You can always count on Delsah & Kayla; amazing service & with a smile!
PS: the place has become a restaurant as well: Quesada. My review is for the coffee shop which is not the traditional Second Cup anymore 😕

Jul 30, 2025
on Google

There was a continual small line because there was only one person working.

The place itself was very clean.

The restrooms are downstairs & you need a code to get in. The ladies room was clean but the men's room was not!

The coffee was mid & weak so if you prefer it that way then you win, lol!

Jun 13, 2025
on Google