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Coffee Shop

Second Cup Café

Downtown
3.9$
OPEN7 am - 10 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwiches

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-04-01
5★
50%
4★
13%
3★
15%
2★
22%
1★
1%

Review Summary

Second Cup Café comes across as a cozy, spacious spot with plenty of seating and outlets, a good place to study or relax, and renovations have improved the interior and atmosphere. Reviews show mixed service experiences, with some staff warm and welcoming and others busy or briefly unfriendly during rushes. Coffee and pastries get praise, with highlights like hot chocolate, cinnamon latte and dulce de leche cake, though a few drinks can be disappointing or need more care, and prices at times feel high. Some comments mention inconsistencies such as limited staff during peak hours, cleanliness issues in restrooms, and the sense that the location has shifted toward a restaurant format in places. Overall the place is seen as comfortable and inviting for many, but reliability and value can vary by visit.
Page 1 of 1 - 5 Reviews

We visited yesterday after a cold long walk, the atmosphère was so warm & the cashier was super welcoming & friendly. They were so busy due to the protest running outside but the service was super good. We got cappuccino & americano. Definitely going to visit more often.

Jan 25, 2026
on Google

The cafe & the coffee itself are not bad, the service however isn't ideal. There was a cashier who was significantly rude. Maybe she was under pressure, this being a busy location, but she was quite uncivil.

May 20, 2025
on Google

We got lucky & were able to sit right up front so we got to enjoy our coffee & snack while watching people walk by.
This is a very busy corner, it was nice to slow down & warm up for a while!
This Second Cup is huge, there were many people either on their computers or just reading a book.
The noise level was very low for such a busy & large coffee shop.
Coffee is always good at this chain!
Their baked goods were super fresh & well priced.

Mar 23, 2025
on Google

In the midst of busy downtown this place is perfect when you want to relax after shopping......I really enjoy their coffee.......they have amazing flavors both for coffee & tea........best place to calm down in the downtown of Montreal

May 19, 2024
on Google

I've been here a few times in the past couple of months & each time I placed a mobile order & each time I've had to wait & wait & wait - & it wasn't busy. They clearly have an issue with mobile orders, because everyone who walked in AFTER I placed my order & was already waiting for 5-7 minutes was able to order & get their drink before me. Definitely will not give this location another chance.

May 7, 2024
on Google