Rubis Rouge - Red Ruby Rouge

L

3.0

Edit: today on april 6 the woman at the cash left a bad impression on me. We paid with cash & she ran into the dinning room after my dad & demanded more tips. I thought that was so rude & so unnecessary. Like did you want an extra $2 I don't get it. First of all, we did tip enough & second of all, tips are optional. It's based on your service. So no thanks we won't be dinning in anymore. That woman scared us away with her mannerism.

First review:
I have real high standards for Chinese food & this is my fav place here!! I've ordered Uber eats from here many times & have dinned in for dinner once. It's been exceptional every time! Staff are also super friendly.

Apr 8, 2026

on Google

Charles

1.0

extremely poor service & poor attitude from waiters, at the cash when you pay & at the reception when you get a number to wait for your table for dim sum... whether this is busy lunch weekend or weekdays. they speak poorly english or french & staff attitude is poor to the point it's almost unacceptable & rude... towards paying customers. food is so so at best & price is not cheap either. so in summary, i do not recommend going here for takeout or to dine-in. & if you bring friends or family here, you will be completely embarrassed because the waiters ignore their customers & almost never check on you to see if you need anything, & yet, they expect a 15-20% tips. crazy sense of entitlement! completely do not recommend this place!

Mar 3, 2026

on Google

G

1.0

I was going to get roasted meats for takeout between 5:30 to 6 pm last night. The person who was cutting the roasted meats was very rude, I was still deciding what I wanted. She told me in Cantonese order now or leaves so I did. She was not the normal person who cut the roasted meats as she had a waitress uniform on & normally, the person has a chef uniform. It seems $20-$25 is nothing & customers loyalty is not important to them in today economy so I went to one of their competitors instead. She should be trained to provide better customer services. Lucky, I didn't get her as a waitress in any of my visits or she will get $0 tips with her bad attitude.

Jan 24, 2026

on Google

Ngocnga

1.0

Went their for dim sum yesterday, & even thought the place is not packed, the service was extremely slow.. we waited almost an hour & we had : a tray of xiu mai, a tray of dumpling, a bowl of porc chop ( with almost nothing in it but bones & fat), & a dish of very cold shrimp. That's it. 4 dishes in 1 hour. We flagged down different waitresses to ask for service & for the ladies who push the food cart too but no one cared. The worst thing ? All of that costed us 31$ & when we said we don't want to give tips because of bad service, the lady at the cashier , not only did not care about our feedbacks , but kinda blame us for not calling the cart ladies enough . If there was a 0 star that would be my most accurate rating.

Dec 26, 2025

on Google

Elipp67

4.0

Typical Chinese Dim Sum.
Not my first not my last visit.

Chinese friends helped us with our order. Ate at 1pm on a Monday. Limited but adequate choices on the trollies.

Overall satisfied with under $20 with tax & tip.

Oct 7, 2025

on Google

Patrick

2.0

It was impossible to have information in French or English for the menu. at the end when we went to pay, the cashier did not want to give me my money back & she told me that the rest of the money was for the tip . don't pay them in cash, pay them in credit card.

Sep 21, 2025

on Google

Carlos

3.0

Not impressed . They served us fried squid super hard from the day before I'm sure . I've had better. Order the meal for 2 . Expensive & not that good ... the dimsums are what you are going for ... maybe next time ... but we paid 76$ including tip for 2 people & I was still hungry .... mehhhh

Jan 10, 2024

on Google

DFo-2209

1 Review

1.5

One of the worst dim sum services in Montreal. The cart ladies were rude, they did not provide us with adequate sauces for our different orders, they were ill equipped for serving food. The choices of dim sum were very limited. Their waitresses were unhelpful & unpleasant. They made us feel uncomfortable to ask them for anything at all. When came time to pay the bill. Needless to say 15% tip would have been exaggerated & too generous, so we took the liberty to hold back. Only to get a comment from our waitress about not tipping enough... are you freakin' serious?!

Overall extremely disappointed with the service & the lack of variety of dim sums. I would not recommend this restaurant to any one, at least not for their dim sum service.