Rubis Rouge - Red Ruby Rouge

K

5.0

Love this place. I come here every time when I'm in Montreal. Carts are nearly completely gone elsewhere, not here. So happy to have dim sum this way

Douglas

1.0

Ive been going to Ruby Rouge for 20+ years but hadn't been in 3 years.
I went this past Saturday & was shocked & saddened .
1st the place is filthy! The tablecloths, seat covers, & carpet were beyond filthy with stains of all colors!!
Some seat covers were so filthy darkened by stains you go see it from several tables away!
If a restaurant doesnt care how filthy the areas are that their clients can see, what's happening in the areas you can't see.
2nd the taken from the carts was cold, & the selection was limited at 11:30 am dimsum, just 2 carts on the floor at a time.
Finally the service ....... the service has always been'special' so I know what to expect.
The waiter got into a loud fight with a elderly chinese couple about a tip, almost shoving the elderly man, & smashing the dishes loudly into the plastic bin.
When my guest asked the waiter if they had coffee the waiter laughed in her face , saying ,'coffee, what this isn't tim Hortons, walked away laughing.
When we asked for a spoonful more of mayonnaise for the fried shrimp dumplings, the waiter looked us up & down, & muttered something & walked away .

The rudest disrespectful behavior ive ever experienced.
Sadly Ruby Rouge is no longer what it use to be.

Mike

4.0

Very large Hall type of restaurant serving dim sum. The food is excellent, the service is quite good ladies pushing dim sum carts. The restaurant is very large.

Ngocnga

1.0

Went their for dim sum yesterday, & even thought the place is not packed, the service was extremely slow.. we waited almost an hour & we had : a tray of xiu mai, a tray of dumpling, a bowl of porc chop ( with almost nothing in it but bones & fat), & a dish of very cold shrimp. That's it. 4 dishes in 1 hour. We flagged down different waitresses to ask for service & for the ladies who push the food cart too but no one cared. The worst thing ? All of that costed us 31$ & when we said we don't want to give tips because of bad service, the lady at the cashier , not only did not care about our feedbacks , but kinda blame us for not calling the cart ladies enough . If there was a 0 star that would be my most accurate rating.

Marlie

5.0

Good dim sum service with the carts! Usually best to go after 11am. Good variety of items & prices.

Jeannette

5.0

Classic Cantonese dim sum that still has cart service at brunch. The food is fresh & tasty & the service ranges from excellent to curmudgeonly but isn't that the charm? Don't be put off by reviews that don't understand the humor in gruff service. Super spacious so easy for groups.

Gigi

3.0

I went to the Ruby Rouge for dim sum today around noon & we were three. The resto was about 75% full & we were seated quickly upon arrival. The resto didn't look modern but was still nice with its nostalgic warm old school Chinese decor. Our waitress was quick & friendly. The food was fresh, hot & good. However, even though the restaurant wasn't full there were no more food carts passing by us anymore after only two passed by. We waited about 20 minutes without food & decided to leave after looking everywhere & saw there was no one pushing any dim sum carts in the whole very big restaurant. We weren't the only ones waiting for food. They looked understaffed with their waiters & waitresses running around & no one pushing the dim sum carts at some point, I've never seen that before anywhere. I wouldn't go back there if I were starving but would go back with friends to catch up & take our time to eat & chat because the food & service were good & it's a nice place but the waiting was also very long to the point we left still hungry.

Tiana

4.0

Authentic Dim sum cart service in a banquet hall style place. You can order a la carte earlier & the carts come around about 10:30. It was authentic & everything we had was tasty. Service was fine. They asked if we wanted things earlier for the kids we had with us before the carts came around. Enjoyed the experience & would come back!

Adrian

4.0

We were craving dim sum while in Montreal. This restaurant located on the 2nd floor inside a small mall. We were seated quickly & was asked what tea we wanted. Was nice to see push cart ordering here. We ordered five dishes to try. Overall the quality of the dim sum was average. We went on a Friday & it was not too busy so it could explain why some of the dim sum wasn't as fresh. The fried squid was cold & a bit rubbery. The har gow was decent.

Richard

2.0

Went on a Sunday, usually the most busy day for dim sum. Waited 20 for pot of tea, food carts were very few & far between (I had to get up to look for food with the bill), & when I did finish a dish they were accumulating on my table cause there was no one to take them away. I even had to go get my own hot water to refill my tea pot. Also, if you don't believe in shrinkflation, it's hell of a real thing. All & I mean ALL the food is smaller, but prices are higher. & now they charge .50 for a takeaway box. If you're gonna go that far too Chinatown for Chinese food from the suburbs, might as well drive to the west island & go to imperial right off the 40. Red ruby has changed & not for the better.