Nestled in the heart of Montreal's Chinatown and located a few steps away from many of the major hotels and tourist sites (including the Convention Center), the Ruby Rouge Restaurant offers a real attraction for the downtown area. Serving tantalizing seafood, authentic Cantonese and spicy Szechuan cuisines as well as Chinese Hotpots, it's the perfect destination for wedding banquets, meetings, shows, private functions and special occasions. Dim Sum is served in the renowned Hong Kong style on roaming carts or at pre-set luncheons in private rooms. Ruby Rouge Restaurant boasts a two-tiered seafood tank is filled with selections of geoducks, lobsters, prawns, live scallops, abalone, rock cod, sole, oysters, and Dungeness Crabs. With two elegant banquet rooms and smaller private rooms available, the Ruby Rouge Restaurant can accommodate 650 guests, it's the ideal choice for family and friends to get together and celebrate.
Rubis Rouge - Red Ruby Rouge serves classic Cantonese dim sum with cart service and generous portions at approachable prices, drawing praise for authentic flavors, variety, and a spacious, family friendly setting, but reviews also flag inconsistency in taste and timing, with some dishes described as fresh and tasty and others as bland or cold, and service ranging from warm and attentive to slow or curt. Language and billing issues appear in a few visits, and a few diners note a lack of clear menu information in English or French or confusion over substitutions. Overall it remains a go to option for affordable dim sum in Montreal's Chinatown, with several mentions of good value and tradition, while others suggest exploring alternatives for more consistent quality.
Went their for dim sum yesterday, & even thought the place is not packed, the service was extremely slow.. we waited almost an hour & we had : a tray of xiu mai, a tray of dumpling, a bowl of porc chop ( with almost nothing in it but bones & fat), & a dish of very cold shrimp. That's it. 4 dishes in 1 hour. We flagged down different waitresses to ask for service & for the ladies who push the food cart too but no one cared. The worst thing ? All of that costed us 31$ & when we said we don't want to give tips because of bad service, the lady at the cashier , not only did not care about our feedbacks , but kinda blame us for not calling the cart ladies enough . If there was a 0 star that would be my most accurate rating.
Classic Cantonese dim sum that still has cart service at brunch. The food is fresh & tasty & the service ranges from excellent to curmudgeonly but isn't that the charm? Don't be put off by reviews that don't understand the humor in gruff service. Super spacious so easy for groups.
I went to the Ruby Rouge for dim sum today around noon & we were three. The resto was about 75% full & we were seated quickly upon arrival. The resto didn't look modern but was still nice with its nostalgic warm old school Chinese decor. Our waitress was quick & friendly. The food was fresh, hot & good. However, even though the restaurant wasn't full there were no more food carts passing by us anymore after only two passed by. We waited about 20 minutes without food & decided to leave after looking everywhere & saw there was no one pushing any dim sum carts in the whole very big restaurant. We weren't the only ones waiting for food. They looked understaffed with their waiters & waitresses running around & no one pushing the dim sum carts at some point, I've never seen that before anywhere. I wouldn't go back there if I were starving but would go back with friends to catch up & take our time to eat & chat because the food & service were good & it's a nice place but the waiting was also very long to the point we left still hungry.
Authentic Dim sum cart service in a banquet hall style place. You can order a la carte earlier & the carts come around about 10:30. It was authentic & everything we had was tasty. Service was fine. They asked if we wanted things earlier for the kids we had with us before the carts came around. Enjoyed the experience & would come back!
We were craving dim sum while in Montreal. This restaurant located on the 2nd floor inside a small mall. We were seated quickly & was asked what tea we wanted. Was nice to see push cart ordering here. We ordered five dishes to try. Overall the quality of the dim sum was average. We went on a Friday & it was not too busy so it could explain why some of the dim sum wasn't as fresh. The fried squid was cold & a bit rubbery. The har gow was decent.
Went on a Sunday, usually the most busy day for dim sum. Waited 20 for pot of tea, food carts were very few & far between (I had to get up to look for food with the bill), & when I did finish a dish they were accumulating on my table cause there was no one to take them away. I even had to go get my own hot water to refill my tea pot. Also, if you don't believe in shrinkflation, it's hell of a real thing. All & I mean ALL the food is smaller, but prices are higher. & now they charge .50 for a takeaway box. If you're gonna go that far too Chinatown for Chinese food from the suburbs, might as well drive to the west island & go to imperial right off the 40. Red ruby has changed & not for the better.
Jan 29, 2024
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Located on the 2nd floor. We had some difficulties finding which door to enter from on the ground level but eventually found the right one. There is an underground garage across the street where we parked. $10 CAD for under 2 hours.
Came here for dim sum on a Thursday afternoon. Got seated right away. Pretty big space with lots of tables. They accept credit cards including Amex. Dim sum was good, I got my usuals that I normally get in NYC. The cart rotations were on the slower side but we weren’t in a rush. You know it’s good dim sum when you see the grannies. They also have a la carte items you can order. We got the lobster with noodles & a fried tofu dish.
One of the worst dim sum services in Montreal. The cart ladies were rude, they did not provide us with adequate sauces for our different orders, they were ill equipped for serving food. The choices of dim sum were very limited. Their waitresses were unhelpful & unpleasant. They made us feel uncomfortable to ask them for anything at all. When came time to pay the bill. Needless to say 15% tip would have been exaggerated & too generous, so we took the liberty to hold back. Only to get a comment from our waitress about not tipping enough... are you freakin' serious?!
Overall extremely disappointed with the service & the lack of variety of dim sums. I would not recommend this restaurant to any one, at least not for their dim sum service.
