Rubis Rouge - Red Ruby Rouge

Jaye

1.0

This was, without a doubt, one of the most disappointing dim sum experiences I've had. I genuinely don't understand how this restaurant is still operating in its current condition.

The first thing that stood out was how unclean the restaurant felt. The chairs were covered in white cloth that looked like it hadn't been washed in years, the entire place looked worn down, & there was a strong unpleasant odour throughout the dining room.

The service was just as disappointing. The servers were rude & dismissive. Whenever we asked for something, we were told to ask another server, & often no one came back to help us.

The restaurant advertises itself as a venue for large events like birthdays & weddings, but based on the condition of the space, I honestly can't imagine celebrating an important occasion there. I remember this restaurant years ago, & it used to be much better. It now feels like the owners have stopped investing in maintaining the restaurant.

As for the food, it was mediocre at best. Nothing stood out, & it certainly wasn't worth the visit.

The most concerning part of our experience happened when it was time to pay. While processing the payment, the server changed the tip amount on the payment terminal while holding my father's card. When we questioned her immediately, she appeared embarrassed & couldn't provide a clear explanation. For that reason, I'd recommend paying close attention to your bill & the amount being processed before completing your payment.

Unfortunately, I won't be returning, & I can't recommend this restaurant based on my experience.

Patrick

1.0

Nous venons de quitter ce restaurant. Probablement la pire expérience dans un resto en vingt ans. Nourritures exécrables, Général Tao au goût douteux avec des morceaux de poulet qui a la texture du caoutchouc dans la bouche. Mon conjoint demande le meilleur plat végétarien. Il reçoit un bol d'une trentaine de Bok Choy bouillis & sans saveur. Mon neveu opte pour des dumplings aux crevette. C'est une crevette entière dans une pâte, sans le moindre goût. Le tout avec un service quasi absent & la propreté des lieux est douteuse. Les nappes avec plein de taches, une théière sales etc. Je ne recommande aucunement ce restaurant. À éviter même.

Charles

1.0

extremely poor service & poor attitude from waiters, at the cash when you pay & at the reception when you get a number to wait for your table for dim sum... whether this is busy lunch weekend or weekdays. they speak poorly english or french & staff attitude is poor to the point it's almost unacceptable & rude... towards paying customers. food is so so at best & price is not cheap either. so in summary, i do not recommend going here for takeout or to dine-in. & if you bring friends or family here, you will be completely embarrassed because the waiters ignore their customers & almost never check on you to see if you need anything, & yet, they expect a 15-20% tips. crazy sense of entitlement! completely do not recommend this place!

Elga

4.0

In Montreal for the day with the family. They had an event when we were there, so the service was a little slow. We didn't mind because we were not in a rush. The food were delicious! I recommend this place.

Tasso

5.0

Authentic, Generous, & Unforgettable

Had dinner at Ruby Rouge Restaurant yesterday & was genuinely impressed. The food is absolutely delicious - rich in flavor, beautifully presented, & unmistakably authentic Chinese cuisine. Every dish felt like it was crafted with care & tradition.

Service was warm, attentive, & efficient throughout the evening. What really stood out was the pricing: more than affordable considering the generous portions & high quality. You truly get incredible value here.

I'll definitely be going back - & I highly recommend Ruby Rouge to anyone looking for a satisfying, authentic dining experience in Montreal.

Kelvin

2.0

Poor to mediocre service, food is poor to mediocre at best as well. Service is mediocre at best. This restaurant is still in business only because there is a lack of decent Chinese restaurants in the metropolitan area of Montreal. Not sure if I would recommend it to friends & family to be honest, but the place is considered somewhat accessible as it's in downtown, affordable as in it's not the most expensive restaurant & the servers are nicer to you if you are a regular.. Their morning dim sum (drink tea) specials before 11:00 is usually a pretty good deal.

Their plate of noodles seem to be a bit bigger now than before.

Dr.Nik

5.0

We have been visiting this restaurant for over 15 yrs & it never fails to deliver. The food is always great & the service is efficient. It is clean & well maintained, except washrooms are a bit rundown only. I would recommend the salted spicy calamari, as well as the chicken & black beef with the garlic bok Choi all delicious!

LuccaM

5.0

Je viens de manger à ce restaurant & tout est bon ! Plus de 200 plats, hâte d'y refaire un tour, je recommande vivement d'y aller ! En plus, la quantité est énorme, de quoi manger pendant 3 jours 😁

Peter

5.0

Off the beaten path but totally worth it! Don't listen to the negative reviews. The food is so good, & highly recommend dim sum. Servers are not going to check on you like how you might be used to in our western culture, just raise your hand & get their attention & you'll be just fine! Only thing to watch out for is ordering too much food, it's so easy to do when you're hungry & portions here are really big!

Judy

3.0

very traditioal dim sum restaurant w/ cart carrying dim sum. Dim sum is large in size & taste so so. I recommend beef inne