Rubis Rouge - Red Ruby Rouge serves a specialized menu centered on traditional Szechuan cooking techniques. Diners encounter a selection of bold, piquant preparations that highlight the iconic numbing spice of peppercorns alongside fresh aromatics. The culinary approach focuses on the authentic interplay of heat and texture inherent to Southwestern Chinese regional styles. Menu offerings include various stir-fried meats, vegetable-forward plates, and complex savory broths seasoned with house-made chili oils. The interior provides a functional, straightforward space designed for focused consumption of these vibrant, heat-forward dishes. This establishment maintains a commitment to consistent flavor profiles by prioritizing classic seasoning methods over modern fusion interpretations. Each dish reflects the foundational principles of Szechuan gastronomy through deliberate spice application and structural balance.
Rubis Rouge - Red Ruby Rouge offers an expansive and authentic Cantonese dining experience that is widely favored for its traditional dim sum served from roving carts. Many visitors appreciate the generous portion sizes and the consistent quality of the dishes, making it a popular destination for large groups, family gatherings, and community celebrations. The restaurant provides a lively, bustling atmosphere that captures the essence of classic, large-scale Chinese dining, and it is frequently noted for its great value and reasonable pricing. While experiences can vary, many diners enjoy the classic brunch service and find the menu variety and casual, spacious environment to be a satisfying choice for a traditional meal in the heart of the city.
Ok food, but the service is nonexistent. They treat their guests as an inconvenience. If that is the case, management should post a sign at the door telling people not to go in. That way the staff wont be bothered!
Ive been going to Ruby Rouge for 20+ years but hadn't been in 3 years.
I went this past Saturday & was shocked & saddened .
1st the place is filthy! The tablecloths, seat covers, & carpet were beyond filthy with stains of all colors!!
Some seat covers were so filthy darkened by stains you go see it from several tables away!
If a restaurant doesnt care how filthy the areas are that their clients can see, what's happening in the areas you can't see.
2nd the taken from the carts was cold, & the selection was limited at 11:30 am dimsum, just 2 carts on the floor at a time.
Finally the service ....... the service has always been'special' so I know what to expect.
The waiter got into a loud fight with a elderly chinese couple about a tip, almost shoving the elderly man, & smashing the dishes loudly into the plastic bin.
When my guest asked the waiter if they had coffee the waiter laughed in her face , saying ,'coffee, what this isn't tim Hortons, walked away laughing.
When we asked for a spoonful more of mayonnaise for the fried shrimp dumplings, the waiter looked us up & down, & muttered something & walked away .
The rudest disrespectful behavior ive ever experienced.
Sadly Ruby Rouge is no longer what it use to be.
This was, without a doubt, one of the most disappointing dim sum experiences I've had. I genuinely don't understand how this restaurant is still operating in its current condition.
The first thing that stood out was how unclean the restaurant felt. The chairs were covered in white cloth that looked like it hadn't been washed in years, the entire place looked worn down, & there was a strong unpleasant odour throughout the dining room.
The service was just as disappointing. The servers were rude & dismissive. Whenever we asked for something, we were told to ask another server, & often no one came back to help us.
The restaurant advertises itself as a venue for large events like birthdays & weddings, but based on the condition of the space, I honestly can't imagine celebrating an important occasion there. I remember this restaurant years ago, & it used to be much better. It now feels like the owners have stopped investing in maintaining the restaurant.
As for the food, it was mediocre at best. Nothing stood out, & it certainly wasn't worth the visit.
The most concerning part of our experience happened when it was time to pay. While processing the payment, the server changed the tip amount on the payment terminal while holding my father's card. When we questioned her immediately, she appeared embarrassed & couldn't provide a clear explanation. For that reason, I'd recommend paying close attention to your bill & the amount being processed before completing your payment.
Unfortunately, I won't be returning, & I can't recommend this restaurant based on my experience.
Jul 25, 2026
on Google
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Nous venons de quitter ce restaurant. Probablement la pire expérience dans un resto en vingt ans. Nourritures exécrables, Général Tao au goût douteux avec des morceaux de poulet qui a la texture du caoutchouc dans la bouche. Mon conjoint demande le meilleur plat végétarien. Il reçoit un bol d'une trentaine de Bok Choy bouillis & sans saveur. Mon neveu opte pour des dumplings aux crevette. C'est une crevette entière dans une pâte, sans le moindre goût. Le tout avec un service quasi absent & la propreté des lieux est douteuse. Les nappes avec plein de taches, une théière sales etc. Je ne recommande aucunement ce restaurant. À éviter même.
Very large Hall type of restaurant serving dim sum. The food is excellent, the service is quite good ladies pushing dim sum carts. The restaurant is very large.
I don't care much for rude customer service if the food is good, but one of the staff members crossed the line & ruined a special event with his terrible attitude. He was rude as hell to even a senior. Do better, communicate better, or close down.
We love an authentic dim sum restaurant where the food is served from trolleys & we've been to Ruby Rouge before, but not for some time.
It's a large, cavern-like place, sparsely decorated but always busy with a good buzz. There's several trolleys roving around serving a good variety of dim sum: steamed, fried, etc. The service is quite surly, but we always got the food we wanted & some of the servers would go off looking in other trolleys if we couldn't see the dish we were after.
The food was ok & tasty - not fine dining. We enjoyed our lunch here.
(Also posted to my food blog on Instagram @AbbeyKing16)
