Les avis sur Restaurant Impérial pointent une expérience populaire pour les grandes tablées, avec des portions généreuses et un dim sum varié qui se partage facilement, dans un cadre agréable et avec un parking abondant. Le service est souvent loué pour sa rapidité et son efficacité quand le lieu est rempli, mais plusieurs retours évoquent une irrégularité du service, des retards en période d’affluence et parfois une attitude peu attentive. La qualité des plats varie selon les visites: certains dim sum et plats braisés sont décrits comme délicieux et frais, tandis que d’autres critiques signalent des plats arrivant tièdes, trop salés ou moins inspirés. Le coût est souvent jugé élevé, surtout pour le dim sum, mais les portions et la diversité justifient partiellement le prix; l’usage d’une application pour commander et les options de paiement peuvent faciliter l’expérience, mais les réservations et l’attente restent des points frustrants pour certains.
The waiter & manager tried to hustle our table saying the tip was not big enough, & that leaving a larger tip was the law. A law which does not exist. This is extortion through guilt & false pretense.
Food was good but service was very slow. The waiters stink of cigarettes & there were fruit flies & black flies in the restaurant, I doubt the level of cleanliness of this establishment.
The place was packed! Shrimp dumpling were very good! The general tao & peanut butter dumplings were okay, not the best in the world but very satisfying & certainly hit the spot. Great pricing & service! Ill be back!
Had a big banquet for 10 aunties here. Food is generous. The most impressive part is the service. The waiters & waitresses were so elegant & polite, kind & gentle to all the aunties. Definitely recommend
Went with 2 other people. Definitely a place for large groups. Food is delicious & served in large portions; to be shared amongst the people at your table. Hallway to the Bathroom is a bit sketchy. Lots of free parking.
A full dim sum spread, built for indulgence.
Silky shrimp dumplings, juicy siu mai crowned with roe, crispy spring rolls, tender rice noodle rolls glazed in soy, golden fried squid, braised ribs, & sticky chicken feet, all steaming in bamboo baskets, ready to share.
Every bite: soft, crisp, savory, rich. The kind of table that disappears faster than you expect. 🥢 #RestaurantImperial #Montreal
If you're aiming to eat big without worrying about going to the bathroom in the next hour, this is it. Chinese food in my opinion taste a tad bit too salty but the Imperial chefs serves their dishes with just the right amount. Friendly staff as well. Would commend for large groups. & THE ANIME PLAYING ON THE WALLS. *CHEF'S KISS*
Had the ABSOLUTE WORST experience yesterday afternoon! Went in at 14h15 for a quick late lunch… scanned the QR code that they provided to order the Daily Lunch Special for $8.95, the Cantonese-Style Crispy Noodles. Five minutes later, a waiter comes up to tell me there's no more. I asked, what do you mean there's no more… lunch is from 10h00 to 15h00?? He said the manager stopped the special as it is Lunar New Year Week. I retorted by pointing out that New Year's Day is tomorrow, not today! I asked to speak to the Owner which he refused, I demanded to speak to the Manager… as I waited, the couple at the table next to me expressed the same exasperation ordering the same daily special today. The manager (pictured below) refused to honor their special clearly available to order on their menu system & refused to allow me to speak with the Owner. He threw me out of the restaurant as I voiced that I would make a complaint to the Head Office at the Brossard location, go on Social Media to share their unethical business practices & file a formal complaint with the OPC!!
This establishment has been less than stellar since the very beginning during their soft opening when menu items were unavailable to order, short staff both in the kitchen & dining room, extremely long waits for your orders to be served, very unprofessional management team including but not limited to the Manager pictured below! & to top it off, their food isn't even anything special, bland taste at best…
Their service is poor, & they expect a 20% tip. If you don't give it, they'll say,'the service is always like this, & if you don't like it, don't come back! We will black list you!' I calmly replied,'ok, I won't come back.' Somehow, my indifferent attitude upset them, & the male manager confronted me & my husband, shouting at us. This place is a complete circus. I suspect they've already blacklisted many residents of West Island. We definitely need another dim sum restaurant to compete with this terrible place.
