Osmo X Marusan apparaît comme un café branché et animé au centre de Montréal, avec une ambiance dynamique, un excellent café et une sélection notable de matcha et hojicha latte, ainsi que des sando japonais créatifs tels que tamago et karaage, et des curry bowls; l'espace et la terrasse offrent un cadre agréable pour étudier ou traîner, et un moment DJ peut ajouter à l'atmosphère, mais l'endroit est souvent bondé et bruyant avec des files d'attente et des temps d'attente pour les plats, et certaines portions peuvent paraître petites ou manquer un peu d'assaisonnement, tandis que le service peut varier; dans l'ensemble, l'expérience met l'accent sur l'ambiance et les boissons et beaucoup de personnes disent revenir pour essayer d'autres sando.
I was really excited to try Osmo, which makes today's experience even more disappointing.
I arrived & joined the queue to order while waiting for a friend to meet me. I placed my coat on a table to save a seat, which is something many customers naturally do in busy cafés. A few minutes later another customer came over & told me that because he had ordered before me, the table was his. I politely told him I didn't really agree & suggested he speak to the staff if there was an issue rather than confronting me directly.
Instead, he sat down at the table anyway & got the staff involved. What surprised me most was that the staff immediately sided with him & told me that because he had ordered first, he was entitled to the table.
It honestly left me feeling really uncomfortable & disrespected. Even if that's the café's policy, the whole situation could have been handled with a lot more courtesy & professionalism. As a customer, I didn't feel valued at all.
I ended up leaving straight away without ordering anything, & sadly I won't be returning or recommending Osmo to others. Really disappointing!
Took Pork Katsu Sando with Matcha & Matcha cookie. Sandwich was tender & well marinated/seasoned. Will have to come back for the egg sandwich. Matcha & Cookie were very good. Loved the location, like an underground concrete bunker peeking at the sunlight.
This restaurant delivered a very enjoyable experience. The employees were polite & helpful, the ordering process was efficient, & the food tasted fresh. The atmosphere added to the overall comfort of the visit. I'll definitely be returning soon.
20 mai 2026
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very artsy place, if ur a music person there's a bunch of albums for sale & occasionally it seems like they have someone in to Dj. Drinks we're very good, food was also good.
loved the sandos, the drinks were also really nice. Would love to come again in the future, very cute spot. A bit hard to find seats though & very crowded
A couple who I met at a bar tipped us off that this is the spot blowing up on IG. Apparently, there's a pretty cool underground cocktail lounge, but we just stuck around for the cafe.
Not sure why, but I almost always defaulted to iced when it comes to matcha & hojicha lattes. I honestly can't remember the last time I ordered one hot, so it was just nice to switch it up & taste something different. Nothing special but still a really solid cup.
The Tamago Sando was fantastic though. Wished the kitchen hadn't forgotten the smoked salmon I added, but even without, it was great. A perfectly fried jammy egg, cracked pepper, & Mornay sauce. Not the traditional Japanese Kewpie mayo route, but this fusion with French Mornay sauce based on béchamel base loaded with Emmental cheese, gave the whole thing a nice savory boost.
somehow this is the worst japanese food ive ever had. the tamago sando was alright, but not as tasty as it looked. the miso soup was flavorless, which i cannot fathom how you could mess up miso soup, packet soup literally tastes better than this. the best part of my meal was the rice, pickled raddish & yuzu green tea.
Best social café /restaurant/ concept with a smart Japanese touch in MTL. (Thanks to Hideyuki Imaizumi).
Food is simple & great. Prices are really OK.
Feel free to enjoy a cosy lunch there or dive into a musical experience with food & drinks that you will only get there.
