Sésame
305 Rue Ste-Catherine O
Commodités, services et plus
Avis pour Maison ChaïShaï
Les avis mentionnent souvent
Afficher toutchicken(51) indian(39) recommend(34) butter chicken(32) masala(25) kashmiri(21) tasty(20) highly recommend(19) samosa(18) authentic(16) hiba(16) tea(15)One of the best Indian/Pakistani food spots in town. The chai is authentic & a must have! I've had almost everything on the menu & highly recommend the Dahi Puri & Pani Puri. The Gulab Jamun Cheesecake is very good too & everything savory is a must-have. Beautifully done venue, very accessible.
When Maison Chaishai first opened a few years ago, I was genuinely excited about it. I visited on my own to try it, then brought friends & recommended it as a great new Indian street food spot. At the time, customer service felt like a priority.
So when I won a'meal for two' Instagram giveaway in 2022, I was excited to return. There was no expiry date stated, & when I contacted the restaurant to ask how to redeem it, they replied asking when I could come - clearly acknowledging the prize.
Due to major life changes & moving provinces, I didn't follow up right away & admittedly forgot. When I returned to Montreal this past October & saw the restaurant running another giveaway, I reached out again via Instagram to redeem my original prize but received no response.
Since I was nearby with my family, I went in person. I explained the situation clearly, fully aware the prize was for two people & more than willing to pay for additional items. The employee was kind but clearly new & said she'd need to speak with a manager.
When I spoke with a member of the management/owner's family, I was told nothing could be done & that I should contact the promoter. When I calmly explained that there was no expiry date, that the prize had been acknowledged, & that I had already tried contacting them with no reply, the conversation escalated unnecessarily. I was told I was wasting their time & that they were too busy to deal with this.
Even if the restaurant chose not to honor the prize, the situation could have been handled with basic courtesy or a small gesture. Instead, the interaction was dismissive & unwelcoming, & I left feeling embarrassed, especially in front of my family. We decided to leave without eating anything & spent our money elsewhere.
This wasn't about the cost of a meal - it was about how a returning customer was treated. Honoring the giveaway or simply handling the situation kindly would have built goodwill. This experience did the opposite. I also felt bad for the employee, who seemed unsupported & undertrained.
Disappointing experience, not because of the prize itself, but because of how it was handled.
I've been a regular customer here with my friends for a long time & allow me to say that this is the most down to Earth restaurant ever.
The food, customer service, & quality is top notch at all times, they never miss!
I highly recommend the chai & samosas!
Food was ok , quantity v little , salade was not even a salade , only some cutted cabbage , won't recommend it
It answered all my cravings at once. The food was sooo good & the staff was incredibly friendly. I had the samosa chana & this absolute delicious treat (see in picture). Highly recommend 👌
This was an ABSOLUTE DELIGHT; a mini escape from the bustling streets! Budget friendly, prices are fair. Perfect place to settle & have a bite to eat or just nest for a bit & enjoy a warm beverage; comforted under mosaic lantern decor & cultural charm. You will feel right at home. It's warm with great vibes all around. The staff is very courteous & kind. We had the Butter Chicken plate which comes with rice OR naan. It is mentioned on the menu that you can add naan for an extra fee. Get BOTH; it's really worth it! Just be very clear in your communication to avoid any confusion. The Naan really melts in your mouth. I think it's the best we've had yet. Do not leave without trying their Kashmiri Chai (Served Warm) There is the option to have it cold or warm. On a cold spring day, this really hit the spot! Cannot recommend this place highly enough. ( Here is a photo of my chai so you can live vicariously until then :) !
I tried Indian food about three years ago at a different restaurant & was really disappointed. I decided to retry today at ChaiShai & was blown away by how good the food is! The girl at the counter was so nice & sweet & her recommendations were spot on. I think I inhaled everything on my plate it was that good. Would highly recommend!!!
This is such a great spot to grab a bite with friends. Not only is the food delicious, the atmosphere & service is great too! I highly recommend.
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Had a wonderful experience at Chaiwala! The food was absolutely delicious, with rich flavors & perfect portions. The service was exceptional-friendly, attentive, & made us feel welcome from start to finish. Definitely a spot I'd recommend & can't wait to come back! So glad this is open so we don't have to drive to Toronto for some boom chai!
Exceptional Food & Service! I ordered catering from Chaïshaï on January 1st for my boyfriend's surprise birthday, & I couldn't be happier with my experience. The food presentation was absolutely amazing, & every dish was incredibly fresh & delicious. All our guests loved the food! What truly stood out was the exceptional service. The owners went above & beyond by personally delivering the food to my home to help make the surprise even more special. Their care & dedication truly made a difference. Chaïshaï serves the best Indian home-style food in Montreal, made with so much love & attention to detail. I highly recommend this place to anyone looking for authentic, flavorful Indian cuisine. A big thank you to the team at Chaïshaï for making the day so memorable
Cozy restaurent with authentic Indian interior decor. Takes you in a quick visit to India whilst being in Montreal. Family owned & food is prepared with love. Definitely lovely place to meet with friends & have a good meal. Highly recommend their karak chai.
Superbly tasting food, beautiful atmosphere. Highly recommended!!!
Love this place, feels cozy al& warm. The staff is very friendly, we had some delicious Indian cuisine. Highly recommended. Just on the note, the waiting is a bit long, so get some tea while you're waiting
Had the wrap meal (haryali chicken & butter chicken) & it was soo delicious! Fast service, nice quiet atmosphere. Would definitely recommend!
10/10 excellent Chai Kashmiri. Ambiance & service was great. Can't recommend this place enough 👍🏻
We had karak chai (tea) , vegetable samosa & gulab jamun cheesecake today & believe me it was the best chai & samosa I have had in Montreal! 👏🏻 Highly recommended desi Inidan/Pakistani restaurant. ☕️ Edit: we went again & tried Masala Fries & they were super hit 🤤 must try!! Edit2: so tried their Aloo tikki Sliders & they were a hit too! Recommended!!!! 👍🏻
I love going there, the food & the staff are awesome. The girls working there are so sweet & lovely. Thank you Hiba & Palak (sorry if I got your names wrong). I highly recommend the butter chicken, the chicken biryani, & the chai masala. I'm obsessed
A lovely restaurant with a calm atmosphere! The food was great & I'd highly recommend it
