Liverpool House

Mehdi

5.0

Exceptional attention to detail.

Victoria

5.0

Had a wonderful time here last weekend with my boyfriend. We are lucky enough to get a reservation same day. We called ahead to ask about parking & the lady on the phone was super helpful & told us that there is some free spots in the area as well as paid street parking directly in front of the restaurant. We ended up going with the paid spots because they were just easier & it was raining & paid $4.57CA for two hours (for tourists like us: Mobicité app is what they use in Montreal). The food was excellent & the staff were all so kind & personable. Jeremy who took our order was so sweet & provided excellent recommendations for food & drinks which we both ended up loving. The lamb pot pie is to die for & the steak was incredibly moist & tender. Phil checked in on us throughout the meal & made sure we had everything we needed & took our order for more appetizers when we decided on getting more after getting the beef tartare (which was incredible). William also checked in on our table throughout the night - he was hilarious & gave us some great recommendations for places to go in Montreal. The food as mentioned was all incredible as were the drinks, but the staff was really the cherry on top. Would highly recommend coming here for a great evening.

Matthew

5.0

An epic food journey!

Sophie

5.0

JP & Matt went above & beyond. So personable!!!

Nina

2.0

We had a very disappointing dinner at Liverpool House. The previous evening we had gone to Joe Beef, Liverpool's sister restaurant, & had a wonderful dinner with great service. So we were shocked to experience such atrocious service at Liverpool House. The night started out with cold steak. We politely returned our steak & asked it be brought back warmer. We then had to ask for the bread we ordered 3 times before we actually received it. When our steak came back, it was with the wrong jus/sauce, & considerably smaller than the first order of steak we received. There were also long gaps when no one came to check on us & there was a huge gap between when we finished our entrees & we were offered dessert. When we finally gave up on ordering dessert & just wanted to pay & leave, that also took a long time. My husband finally just went up to pay.

I am somewhat at a loss to explain why the night before had great, seamless service, where the staff worked as a team on tables, & this place's service was so disjointed & subpar. There were a lot of staff working but many of them were limited in their tasks to setting or clearing tables, bringing food & filling glasses but not taking orders or addressing concerns. When you would flag one of them down, they'd say I will get your server who was inevitably tied up with multiple tables.

We don't drink & I wonder if in a place like this that can work against you. Our waiter was the server & sommelier to his other tables & spent loads of time at his other tables compared to ours. We didn't mind he didn't chat us up but we were completely neglected & when they got something wrong, instead of trying to be more attentive to us, they essentially gave up on us. We are very polite & not difficult at all so we are very confused as to what happened.

While the food was good (though not as good as Joe Beef), the service ruined the entire experience. Save yourself some time & book Joe Beef if you want to visit this ownership group; otherwise don't bother with this place. It very much felt like the overflow restaurant for people who can't get into Joe Beef, with similar but not as good food, & materially worse service.

Keith

5.0

The food were really good. I really appreciate the beef tartare. The fish wasn't what I was expecting, but the service were impeccable. They offer me free dessert, & they were really nice about it. Definitely will come back to try the steak next time!

Chris

5.0

A restaurant I'll always try to visit when in Montreal. Great food & service.

Tom

5.0

We had such an amazing experience tonight! Delicious food, amazing service, & wonderful atmosphere! Highly recommend!!

Sylvie

5.0

First time at this restaurant thanks to a gift, & wow, we were really impressed! Pretty sure our server was Sarah & she knew the menu inside out & gave us great recommendations. We had the steak & fries & the schnitzel, both were super tasty. The vibe was really warm & cozy, not too noisy either. We thought about dessert but were way too full. Great experience overall, thanks so much!

Nihal

5.0

Excellent atmosphere, excellent food, excellent service. Lives up to the hype. Not to be missed on a trip to Montreal. They went out of our way to accommodate our group even providing some off meanu options for vegetarians in the group