Les Delices Lafrenaie is widely praised for a large and varied selection of cakes and desserts that many reviewers find fresh, visually appealing and delicious, with favorites like lemon cake, strawberry shortcake and cannoli misu noted as outstanding; overall value and quality stand out, and friendly or helpful service is frequently mentioned, including gestures such as decorating help on ribbons and personal delivery for events. At the same time some guests report that popular cake sizes run out or are unavailable, certain cakes arrive with presentation or consistency issues, and a few experiences with service or product quality were disappointing, along with calls for simpler, more natural ingredients. Taken together, Les Delices Lafrenaie emerges as a top dessert destination on the West Island, offering huge variety and reliable flavor even as occasional orders or ingredient concerns leave room for improvement.
The Cake Shop has become my favorite place for cakes, pastries, & cupcakes. I ordered my son's birthday cake from here, & it was beautifully designed, fresh, & absolutely delicious. Since then, it has been my go-to bakery for every special occasion. Their pastries are soft, flavorful, & always made with great quality ingredients. The cupcakes are especially loved by my family because they are perfectly balanced in sweetness & presentation. The staff is friendly, helpful, & pays attention to every detail. Every order feels special & made with care. I highly recommend this bakery for celebrations & sweet treats.
Les Délices Lafrenaie Pointe-Claire is our favourite pastry shop in the area! We've tried several of their cakes over time, & every single one has been fresh, beautiful, & absolutely delicious.
Our longtime favourite has always been the strawberry shortcake - light, fluffy, & perfectly balanced with fresh strawberries & cream. But today we tried the canolli-misu, & wow… now it's honestly hard to choose between the two! It was rich, creamy, & full of flavour with the perfect sweetness.
If you're looking for high-quality cakes & a bakery that never disappoints, this is definitely the place to go. Highly recommended!
Mar 1, 2026
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Ordered a fresh fruiti di bosco for a birthday celebration on May 19, 2025. When we went to pick it up, the cake looked like it had been dropped or tossed around in the van before displaying it. It was extremely disappointing. I conveyed my disappointment & asked for another cake, but they had no other fresh cake. They offered a frozen one, but it would take 6 hours to thaw out, & I needed it for consumption in about 2 hours after I picked it up, so that was not an option. We asked if they would give us a discount, but they refused.
I still kept it because I was in charge of the cake & needed to bring something. The way it was handled was completely unacceptable. It was humiliating to present, especially since this is a specialty cake & not some homemade box cake. (I wish I could attach some pictures but I can't on this site, but I have left a review on tripadvisor with photos).
Their customer service is definitely lacking.
Given the circumstances, I believe I was entitled to some kind of compensation for the inconvenience & disappointment caused.
Just wanted others to know the terrible experience I had.
Thank you for the beautiful cake for my wedding day!
Thank you David, for the wonderful service considering all my wishes.
The cake is very tasty, fresh & large.
The packaging for transportation is stable.
100% recommended
First & last time. Cakes in abundance no question. No food only some left overs everything is frozen & when we ask about why they don't sell any fresh lasagna or pastas the kid behind the counter was sarcastic & dismissive. Store has alot of potential. Sadly La Frênaie West Island is not like the other La frênaies. Changes should be made as this location has the ability to do better than many. Also the frozen lasagna after defrosted was soggy & nothing like the Westminster bakery. Shape up.
Great experience overall in ordering a custom design cake. Apart from that, great bakery for all kinds of fresh baked breads, sanwiches, pastries, & home cooked meals. Thanks for the great food!
