Les Delices Lafrenaie is widely praised for a large and varied selection of cakes and desserts that many reviewers find fresh, visually appealing and delicious, with favorites like lemon cake, strawberry shortcake and cannoli misu noted as outstanding; overall value and quality stand out, and friendly or helpful service is frequently mentioned, including gestures such as decorating help on ribbons and personal delivery for events. At the same time some guests report that popular cake sizes run out or are unavailable, certain cakes arrive with presentation or consistency issues, and a few experiences with service or product quality were disappointing, along with calls for simpler, more natural ingredients. Taken together, Les Delices Lafrenaie emerges as a top dessert destination on the West Island, offering huge variety and reliable flavor even as occasional orders or ingredient concerns leave room for improvement.
About a month ago, I went to the bakery to order a custom cake for my 23rd birthday. I paid in full (115$) on the day I made the order. However, when I went to pick it up on the day of my birthday, there was no cake to pick up. From what the staff told me they had lost their copy of my bill & as result my order never got sent to the warehouse… hence why the cake was never made. The store manager & another man who also seemed to be charge apologized for the situation. They offered me a full refund & a free cake to replace the one that never got made. I really do appreciate the apologies, the refund & the free cake, but that doesn't change how deeply disappointed I am by the situation. I honestly wish that they had just offered to make the cake that I had initially ordered anyways, but for a later date. This was my first time ordering a custom cake & I was so excited to finally get to pick it up & share it with my friends. I wanted to treat myself to something a little bit more personalized this year instead going for a regular cake. & I know it sounds trivial to be so upset about a forgotten cake, but when you've been so excited to finally get to pick it up, see what it looks like & have been envisioning this specific detail for your birthday for weeks, it's difficult not to feel sad & disappointed. Especially considering the price I paid, I was expecting a more reliable service. As a customer, I feel like my trust in the staff has been broken.
Apr 26, 2026
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Bought zepoles, very disappointed. They were soft like they are a day old, which has never happened with Lafrenaie elsewhere. First time at the pointe claire location & for sure my last one.
I bought a vanilla crepe cake. The layers of crepes were stacked unevenly & it actually looked a bit like the'Leaning Tower of Pisa.' It also seemed like there wasn't quite enough cream between the layers.
I know their cakes are popular & many people like them, which is why I made a special trip to get one.
However, the size I want is often unavailable, so I usually end up buying whatever is left without much choice, which is always a bit disappointing.
This time I bought it as a gift, & honestly it felt a little embarrassing.
Mar 21, 2026
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Les Délices Lafrenaie Pointe-Claire is our favourite pastry shop in the area! We've tried several of their cakes over time, & every single one has been fresh, beautiful, & absolutely delicious.
Our longtime favourite has always been the strawberry shortcake - light, fluffy, & perfectly balanced with fresh strawberries & cream. But today we tried the canolli-misu, & wow… now it's honestly hard to choose between the two! It was rich, creamy, & full of flavour with the perfect sweetness.
If you're looking for high-quality cakes & a bakery that never disappoints, this is definitely the place to go. Highly recommended!
The desserts are absolutely amazing, beautifully made, delicious, & with a great variety to choose from. Prices are very reasonable for the quality & presentation, which makes this patisserie really stand out.
The only downside for me is the ingredient list. I wish they used simpler, more natural ingredients, & avoided things like palm oil, margarine, & excessive fillers. With cleaner recipes, this place would be truly exceptional.
Overall, still a great spot for desserts, & I hope they consider refining their ingredients in the future.
Pizza aux tomates, sèche & tellement épaisse… pas mangeable! Les tablettes sont vides.
Pourtant, à Rosemère, elle est excellente!
Dommage pour nous ds l'ouest.
Got a lemoncello cake I just loved , lite after a big meal ... But plenty of choices , & the service was just ace ! Although I don't buy a pool pizza I think you pt. Claire PPL are lucky to have such a place ! I was a lasaller where pizza is the best but now I live in South shore & well ... It's not so great ... The pt claire you should appreciate this place !¡!
