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Commodités, services et plus
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Kalbi BBQ a été présenté dans l'article(s) ci-dessous.
Commodités, services et plus
Nous acceptons: Master Card, Visa, AMEX, InteracKalbi BBQ a été présenté dans l'article(s) ci-dessous.
Les avis mentionnent souvent
Afficher toutsushi(79) robot(73) bbq(57) recommend(40) korean(34) all you can eat(32) viande(28) price(24) à volonté(21) tip(21) quality(20) dessert(18)Absolutely absurd. Tell me why they forced me to tip them? I didn't tip since the meal was already expensive as it is. the lady serving me pointed it out & I confirmed that i did not want to since tips are OPTIONAL. I work in a restaurant myself & from a server to another, it is very rude to point it out. Afterwards a man comes to me basically telling me that i HAD to tip in a very demanding tone. His excuse was that'this is not a McDonalds'. & basically bashed me for not tipping. In my 5 years of serving at restaurants i have never heard of such'rule'. & please pay respect to all workers, including fast food workers.Employees should know that it is not mandatory for customers to tip & should be more aware of how they speak to customers. Next time do not leave a'no tip' option if it is not optional. Will not come again with this ridiculous service. It is hideous.
We had a reservation a Sunday evening, but unexpectedly wasn't that crowded (especially after the Comicon). Atmosphere & waiters/waitresses were pretty nice & the cat robot is cute. Food was good, but a little pricy for what it is. (you have to EAT to make it worth) 44$ per person+ tx. Be warned, they add 15% tip before giving you options to pay. Also, drinks are absolutely overpriced.. Soju bottle at 9$ at SAQ are 27$ here, be careful 💀 the bill goes up insanely quick 🤯 Still a fun experience & will probably return all things considered
Le kalbi demande du Tips au moment de payé.
De 1 : c'est un robot qui te sert
De 2: quand tu demande de l'eau il ne te sert pas tu doit versé ton eau toi même!
De 3: je n'ai eu aucun service.. alors pourquoi donner du tips.
De 4: rare son les employés qui parle français …
Les sushi sont bon
They charged my group a mandatory 15% service fee AFTER tax, because we were a large group. However we got separated into 5 different tables & the robot served us literally the entire time. I'm not sure if this is even legal to charge the tip after tax. I hope it wasn't on purpose but i think the same girl charged all of us one by one so that would add up to a lot of extra money spent/earned & i don't believe it's ethical. They did tell us about the service fee in advance so I'm not complaining about that part, just the fact that we were barely even served. Just once at the beginning to seat us & explain things.
Aside from that, service was good though, as in, the waiter greeted us & was happy to explain what drinks there were. After giving the drink, he left & didn't give us water so we just asked the kitchen if we could take a pitcher of water. I tried to get his attention a few times but I'm not sure if he was looking in our direction. Not sure if it's normal.
Food was good as well but it's a bit overpriced. I understand because it's near downtown though. The pitcher of alcohol was really worth it & it tasted good.
Really enjoyed the atmosphere! It's a cozy space you can hangout with your friends & family.
Shout out to that one girl waiter that played roll the dice with their tip :P
This place was great. Great service, great food. Meet was fresh & great marinade. The basa fillet & sweet potato tempura were my faves. Lots of options & it was all good. My nephew's loved the fried calamari & fried scallops. We had the sweet buns as dessert & they were crispy outside fluffy inside. Yummm. We did not order any sushi but what we saw people getting looked divine & good portions, & the fish food so fresh.
To address the negative comments I have seen said:
NO a tip was not added to my bill by the staff automatically.
Price was for those saying expensive, it is all you can eat meat, veggies,sides, seafood & sushi. It was 44 per adult & 28 per kid. Only a few items you paid extra for like 2 of the desserts.
Also as for portion, I found them perfect. Small yes, but if you want more then when ordering instead of doing 1 portion do 2 or 3.
WE WERE A GROUP OF 7 & THEY AUTOMATICALLY ADDED A 15% TIP & 15% TAX TO THE BILL. THAT WOULD BE FINE IF THE SERVICE MATCHED IT - BUT IT ABSOLUTELY DID NOT.
THE SERVICE WAS EXTREMELY SLOW. AFTER ORDERING, WE WAITED AROUND 20 MINUTES JUST FOR SOMEONE TO COME BACK TO OUR TABLE. THIS HAPPENED MULTIPLE TIMES THROUGHOUT THE NIGHT.
WE WERE GIVEN A 2-HOUR LIMIT, WHICH AGAIN WOULD BE UNDERSTANDABLE - BUT WHEN THERE WERE ABOUT 20 MINUTES LEFT, MY FRIEND ORDERED SUSHI & IT NEVER ARRIVED. NO EXPLANATION. NO APOLOGY. NOTHING.
IF YOU'RE GOING TO CHARGE A 30% AUTOMATIC GRATUITY, THE SERVICE SHOULD BE EXCELLENT. THIS WAS NOT EVEN CLOSE.
VERY DISAPPOINTING EXPERIENCE. I WOULD NOT RECOMMEND THIS PLACE FOR GROUP DINNERS.
I went during their lunch hours, mostly ordered chicken & beef which were tasty but the beef was extremely thinly sliced but juicy atleast so order alot! They have alot of side dish & sushi options! A cute robot cat comes to give you the stuff you order
You are limited to only 2 hours, so make sure you dont go over! Would've given a 5 stars if they haven't intentionally put a tip on my friend's bill. Regardless, the staff were quite nice & explained to us how everything works.
During lunch hours on a weekday, it was 31.99$.
It was our first time trying this BBQ place, & my friends & I were really disappointed ☹?. There were six of us, & there was NO service. We arrived at around 4pm, the restaurant was NOT busy at that time.
No water was served after we were seated; our friend had to go to the counter to ask for it. The food-delivery machine would stop & drop off food, & we had to carry it, choose our own plates, & put the empty dishes back ourselves. The sauce bottle on our table was also empty.
We considered leaving a smaller tip since we didn't receive any service, but a staff member told us that a 15% tip was mandatory & would automatically be added to the bill because we were a party of six. I mean… okay 🙄.
This is the first place I've ever been to where you have to pay extra for lettuce at a $40+ Korean BBQ buffet. It makes no sense. Ice cream also costs extra. Unacceptable.
I would NEVER step into this place a second time.
While the food was alright, the service & billing practices make this price point unjustifiable (55$ with taxes & tipping).
I came with a group of friends to enjoy our night. Although our group size decreased last minute from 13 to 9, the restaurant was not prepared to host the original number regardless. The grill at our designated table was broken. Had our full party arrived together on time or not, we would have been unable to sit together as planned. The broken equipment was a failure on the restaurant's part, independent of our group's attendance.
I understand the restaurant was peak-busy, but the service speed did not reflect the price point. It took over 15 minutes (signaling staff + wait time) simply to get water refilled. They food waste policy that charges 1$ per leftover. We understand the need to charge for leftovers, but the staff delivered these warnings in a certain tone which made me personally feel uncomfortable. I don't know what my friends thought, but that was how I felt.
?The meat quality relies heavily on sauces rather than the cut itself. Be aware that unlike competitors (e.g., Haidilao), desserts like ice cream are not included & cost $3 extra which is surprising to me for the price of the whole All-you-can-eat.
There are two major concerns here regarding transparency of the billing:
?A mandatory 15% service charge was applied. However, this was calculated on the post-tax total, not the pre-tax subtotal. Standard consumer norms (& Bill 72 guidelines regarding transparency) generally dictate tipping on the pre-tax amount. Calculating it after tax artificially inflates the cost. It doesn't go against the law, but I feel scammed.
?When I paid in cash, I was refused a copy of the itemized receipt showing the tip breakdown. My friends who paid by card received one. Paying in cash does not exempt a business from providing a proper receipt for record-keeping.
I just hope that the restaurant revise the service & a little bit on the food. If these get improved, I would be happy to return.