Overall, at Jack Astor's the reviews portray a lively, family-friendly spot with reliable burgers, chicken, bowls and plenty of portions, and friendly service, though a few visits suffer from mismatched orders, slow checks, or higher prices for dishes that don't stand out. Diners frequently praise the food as tasty and plentiful, with bar vibes and quick drink service during games, while the atmosphere is described as fun and sometimes loud, with holiday decorations that delight families and crayons on the table for kids. The staff are often highlighted as attentive and accommodating, able to navigate dietary needs and explain menu options, yet some reports reference outdated decor and POS issues, language barriers for non French speakers, and occasional order errors. For many, Jack Astor's remains a go-to for casual nights out, birthday celebrations, or catching a game, with plans to return, though a few guests note that portions can feel smaller for the price.
It was a good experience our waitress Julia was very helpful she provided a great service making sure everything was to our liking & was also very polite
Elisha was an awesome hostess; very attentive & cheerful. Said was also a good manager taking our feedback on how Jack Astor's can improve & update their dessert menu. Thank you Said & especially Elisha!
Need to get yourself a waiter, Ante's got you. Good service, good food, great fishbowl drinks. The only down was that if you are a walking stomach like me, the burgers were a tiny bit smaller than expected, but filling & really good nonetheless. All & all, real good stuff. & once again, i insist, Ante served our table very well.
Oct 29, 2024
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We went here mainly for the fish & chips which were still on the website. Very disappointed that they were no longer available in the store. That used to be the best item on the menu. Waiter misrepresented the fries. When asked he said the potatoes were peeled, they were not. The salmon was way overcooked. The sauce for the fries was ketchup. The plates were dirty. Margueritas were very weak. Will not revisit. So sad this place has sunk so far.
We went for a birthday party with a group of 14 people. Dylan went above & beyond for us. He was fantastic & made our night even better. The girls at the front were super nice & greeted us warmly as well. Big thanks to Dylan!!!!
