Jack Astor's delivers a high-energy dining experience centered on bold American-style comfort food and signature classics. The menu features an expansive selection of gourmet burgers, thick-cut steaks, and the brand's iconic sticky chicken fingers tossed in proprietary sauces. Guests encounter a social atmosphere defined by open floor plans, industrial design accents, and numerous screens that highlight live sporting events. Bar programs emphasize a wide variety of domestic and craft draught beers alongside creative cocktails designed for shared social interactions. The kitchen prioritizes hearty portions, incorporating fresh ingredients into signature recipes like loaded nachos, crisp salads, and seasoned fries. Consistent menu execution across the franchise ensures that standard favorites remain available for patrons seeking reliable, flavor-forward dishes. This venue remains a primary destination for those prioritizing a casual, loud, and active environment.
Jack Astor's is widely regarded as a vibrant and welcoming destination for families and social gatherings, frequently praised for its festive atmosphere and unique touches like drawing on the tables. While the menu offers a diverse selection of comfort foods like burgers, chicken tenders, and pasta that many customers find delicious and consistent, some patrons have noted concerns regarding portion sizes relative to prices and occasional inconsistencies in food quality. The service is consistently highlighted as a major strength, with numerous guests commending staff members for their professionalism, attentiveness, and friendly demeanor, although isolated reports of slow service or communication challenges exist. Despite occasional issues with noise levels or specific meal preparation, the overall consensus is that the restaurant provides an enjoyable and lively experience, making it a reliable choice for casual dining and group celebrations.
We were hungry after the drive down from Quebec City, & found this place near our hotel. It's a Canadian chain, apparently.
We were greeted quickly by a friendly hostess, Faith, & escorted to our table promptly. Our wonderful server, Thaïla , stopped by soon thereafter & was kind & attentive. Our drinks & food arrived without unnecessary delay.
The calamari appetizer was light & tender. Our son had the bacon cheeseburger, which was solid as were his fries. My wife & I split the Thai Chicken Curry bowl, & it turned out to be an excellent choice! Slightly spicy, but not too much so.
We would definitely return to this or another location. 🇨🇦♥?🇨🇦
Was quite disappointed after seeing the 5a7 drink specials sign outsude, having seated in the dinning room, & then being informed that the 5a7 drink specials were only available in the bar, what's going on here.
Aside from that, had the 5-peice tenders. The hot sauce isn't very hot for being the hottest one. The tenders themselves where quite small size/portion wise given the 20$+ price. There's much better places to get tenders out there (BR, Ranji's, etc), Jack needs to up its game.
Jack Astor's idées too be a great place to go for a drink & food. Is been a while since I went & I can say that the menu is fairly consistent but the restaurant itself was rebranded even though it retains roughly the same atmosphere as it feed before. The only reason this location did not score higher is because of the rude reception we received by what I can only assume was the assistant manager. I had tried to make a reservation for one of the playoff games & was told that they were not taking reservation & when we showed up early to get a table she rudely said that we needed a reservation. Somehow,'miraculously', there was an open table...
Jun 15, 2026
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Very disappointing experience with our server, Gaby. We didn't even get offered water, & there was barely any interaction throughout the meal. After the food was brought out, nobody came back to check if everything was okay. The only time Gaby came back to our table was after we were already done eating to ask if we needed anything else.
The food tasted decent, but my pasta was lukewarm while my husband's meal came out hot, which honestly made me jealous. The chicken in my pasta also had burnt edges, & despite paying extra for bacon & mushrooms, there was barely any bacon included.
The service seemed heavily focused on the other side of the restaurant, even though the hockey game hadn't even started yet. My drink was also mostly ice, which felt like a waste of money.
What disappointed me the most was at the end of the meal. I still had leftovers, & instead of asking if I wanted a takeout container like most servers usually do, Gaby cleared my plate & stacked another person's dirty plate on top of mine, making it obvious I couldn't bring it home anymore. She did offer to replace it afterward without charging me, which I appreciated, because honestly if she hadn't offered that, I probably wouldn't have left a tip.
Definitely hesitant to come back after this experience.
We went to the restaurant for family lunch to celebrate our son birthday, atmosphere was great with the music, it is a nice place for families, our waiter Quin was awesome, he took care of us all the time, he recommended the best drinks, helped a lot with some special requirements for our main dishes & food selection overall. Garlic bread is so good. We will be back for sure!
Had such a great time at trivia night last week at Jack Astor's Bar & Grill for the Seinfeld theme night! It was honestly one of the most fun nights out I've had in a while. The whole place had a great energy & the questions were actually really good for fans of Seinfeld.
Trivia happens every Tuesday, & it's quickly becoming our weekly thing because it's such a fun atmosphere. There's even a bit of friendly rivalry with the reigning champ'The Dogfather' who somehow seems to win almost every week the whole room is basically trying to beat him at this point.
I also love that the first Tuesday of every month has a new theme, which keeps it fresh & gives everyone something to look forward to.
On top of the trivia, the food & drinks were great & the staff were fantastic super friendly & really kept the energy going throughout the night.
If you're looking for something fun to do on a Tuesday night, trivia here is definitely worth checking out!
I went to jacks with a friend tonight & the service was horrible. The server, Maria, came only to see us after we had been sitting for 20 minutes, it took 15 minutes for us to get our drinks after ordering them. The food took even longer. We didn't get water until we asked for them. All of our food was dry & over cooked. After getting our food I asked the runner for mayo, she rolls her eyes at me, sighs & walks away. When I ordered an other drink, it took her 20 minutes to get it after having reminded her twice she says'sorry I forgot'. Long story short not a great experience there. Keep in mind this is a Monday night with maybe 4 tables in the whole restaurant.
Food was amazing aside from some minor complaints. We had Pad Thai, the buffalo blue crispy chicken sandwhich, & the smoke n BBQ sandwich. Nachos were good but way too salty. Smoke n BBQ sandwich tasted uniformly the same, like sauce & beef. Alright but would have preferred a slightly less melted palette. The shark attach soda drink was deliciously cute!
Amazing restaurant! Great prices, generous portions, & truly delicious food. I had The eggnog Christmas drink, the coconut chicken curry now & a Christmas caramel dessert. The décor is impeccable. Ante was exceptionally attentive, & the manager was just as welcoming. I'll definitely be coming back. Thanks a lot!
