Jack Astor's delivers a high-energy dining experience centered on bold American-style comfort food and signature classics. The menu features an expansive selection of gourmet burgers, thick-cut steaks, and the brand's iconic sticky chicken fingers tossed in proprietary sauces. Guests encounter a social atmosphere defined by open floor plans, industrial design accents, and numerous screens that highlight live sporting events. Bar programs emphasize a wide variety of domestic and craft draught beers alongside creative cocktails designed for shared social interactions. The kitchen prioritizes hearty portions, incorporating fresh ingredients into signature recipes like loaded nachos, crisp salads, and seasoned fries. Consistent menu execution across the franchise ensures that standard favorites remain available for patrons seeking reliable, flavor-forward dishes. This venue remains a primary destination for those prioritizing a casual, loud, and active environment.
Jack Astor's is widely regarded as a vibrant, family-friendly destination known for its lively atmosphere, extensive menu, and particularly welcoming staff who frequently go above and beyond to ensure a positive dining experience. Many patrons praise the quality of popular items like burgers, chicken tenders, and various bowl options, often noting that the service remains a standout feature even during busy periods. While the majority of guests enjoy the festive decor, trivia nights, and the unique touch of table drawing, some feedback points to concerns regarding inconsistent food quality, noise levels, and a perceived lack of value when comparing portion sizes to menu pricing. Despite occasional lapses in service speed or cleanliness, the restaurant remains a go-to spot for group celebrations and casual dining, anchored by a team of dedicated employees who often transform a standard meal into a memorable event.
We were hungry after the drive down from Quebec City, & found this place near our hotel. It's a Canadian chain, apparently.
We were greeted quickly by a friendly hostess, Faith, & escorted to our table promptly. Our wonderful server, Thaïla , stopped by soon thereafter & was kind & attentive. Our drinks & food arrived without unnecessary delay.
The calamari appetizer was light & tender. Our son had the bacon cheeseburger, which was solid as were his fries. My wife & I split the Thai Chicken Curry bowl, & it turned out to be an excellent choice! Slightly spicy, but not too much so.
We would definitely return to this or another location. 🇨🇦♥?🇨🇦
Ordered the Mexican chicken bowl. Said no cilantro & no onion as I have an allergy. Was eating it & tasted onion. The tomatoes had onion. When server informed he felt bad. No manager came to check on me. Luckily I only feel Slightly unwell. Allergies should be taken seriously. This is not like usual for your location.
First return visit after a few years away. This used to be a go to restaurant for family gatherings at a reasonable price. Buy a main & start off with the garlic pan bread for a small additional fee. The pan bread is now $10.98, overcooked & dry. Very small lobster & crab dip was $22.97. A plate of nachos is $30! These are no longer reasonable prices. This is not a high end dining establishment warrenting these high end prices. Who is paying $69.97 for a steak here? I still enjoy the flavor of the Asiago chicken bow-tie pasta but at $25.89, it's not enough to make me come back.
Jun 21, 2026
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Used to come here from time to time but it's been awhile since I have. Prices are not proportionate to the serving size. Used to do family gatherings there but not anymore. Staff are good. Just wish you get better value for what you pay for (e.g. chicken tenders).
Very disappointing experience with our server, Gaby. We didn't even get offered water, & there was barely any interaction throughout the meal. After the food was brought out, nobody came back to check if everything was okay. The only time Gaby came back to our table was after we were already done eating to ask if we needed anything else.
The food tasted decent, but my pasta was lukewarm while my husband's meal came out hot, which honestly made me jealous. The chicken in my pasta also had burnt edges, & despite paying extra for bacon & mushrooms, there was barely any bacon included.
The service seemed heavily focused on the other side of the restaurant, even though the hockey game hadn't even started yet. My drink was also mostly ice, which felt like a waste of money.
What disappointed me the most was at the end of the meal. I still had leftovers, & instead of asking if I wanted a takeout container like most servers usually do, Gaby cleared my plate & stacked another person's dirty plate on top of mine, making it obvious I couldn't bring it home anymore. She did offer to replace it afterward without charging me, which I appreciated, because honestly if she hadn't offered that, I probably wouldn't have left a tip.
Definitely hesitant to come back after this experience.
If you're looking for a festive (they had Christmas lights lit) environment,to have quick draft or pint...then this place is for you 😁. I was there to have supper with friends. They chose this place, I personally prefer a more upscale establishment. If you like burgers & fries.. nachos.. chicken wings,then you'll love this place. Our serving girl was young & polite, but failed bring napkins or cutlery before our entree arrived.😞 .lastly they didn't have Modelo or Heineken, which I feel, for a pub/restaurant is a major fail.
Was there for Super Bowl with friends had nachos , beer, chicken wings.
Outdated menu , outdated decor, outdated pos system needs renovations
Place was not very busy. Not the way I remember it over the past 20 years
Glory days are over
Waiter worked hard to serve us but got screwd by pos system. Added 18% tip but realized only 9% was added after reviewing bill at home
My friends also told me that errors were on tipping
