Overall, at Jack Astor's the reviews portray a lively, family-friendly spot with reliable burgers, chicken, bowls and plenty of portions, and friendly service, though a few visits suffer from mismatched orders, slow checks, or higher prices for dishes that don't stand out. Diners frequently praise the food as tasty and plentiful, with bar vibes and quick drink service during games, while the atmosphere is described as fun and sometimes loud, with holiday decorations that delight families and crayons on the table for kids. The staff are often highlighted as attentive and accommodating, able to navigate dietary needs and explain menu options, yet some reports reference outdated decor and POS issues, language barriers for non French speakers, and occasional order errors. For many, Jack Astor's remains a go-to for casual nights out, birthday celebrations, or catching a game, with plans to return, though a few guests note that portions can feel smaller for the price.
We came for a 50th wedding anniversary & Peggy was our server. She did a phenomenal job taking care of our group. The food was delicious & I recommend trying their smashed loaded potatoes as a side, so good & unlike anything I've ever had while eating out! Also if you've never had their garlic pan bread, do yourself a favour & order some, it will change your life!
Always a good time at Jack Astor's. We've been coming to this location for over 20 years & have yet to have a bad meal! Had the Chicken finger this time & they were delicious as always. Try their new dessert, the sticky toffee pudding, it was delightful! Also our server Peggy was helpful, knowledgeable & over all amazing!
Dec 21, 2024
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We just had an amazing night at Jack Astor's. We have been coming here for over 10 years & the experience has only gotten better. We had the beef nachos, chicken tacos, honey garlic chicken wings, & the garlic pan bread. Everything was cooked to perfection. Wings were saucy & crispy, nachos were cheesy & crunchy. The garlic bread was absolutely delicious as always. We were told the kitchen is under new management & if the food we had tonight was any indication it's going in the right direction. They have decorated for Christmas & the ambiance is wonderful & festive. Our server (shout out to Julia) was absolutely fantastic, very attentive & helpful. Highly recommend if your looking for a fun night out. & the fishbowl cocktails are delicious ❤️
We are from Ottawa & made a reservation here for one of our team dinners. The service was excellent. I was grateful for their work on fitting in our reservation on short notice, too. Courtney, one of the managers, did a terrific job in taking care of us. Highly recommend this restaurant & would return here.
Dec 10, 2024
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Decorated beautifully for the holidays. Julia was our beautiful server who suggested great drinks & food options for my family & I (I have MANY dietary restrictions). There was a little confusion in my husband's order but they fixed the issue quickly & were super nice about it! Such a great experience! Definitely, will be returning.
Our experience was made even better with Abi as our server. Her interaction with us was wonderful. She is very witty & pleasant & we appreciate that very much. I will ask for Abi's section whenever I go back!
It was a good experience our waitress Julia was very helpful she provided a great service making sure everything was to our liking & was also very polite
