Originally from Sichuan, China, in 1994, Haidilao Hot Pot is the largest direct-managed Chinese hot pot brand in China and a globally recognized Chinese restaurant chain, with the total number of customer visits now exceeding 1 billion.
Fondue Haidilao consistently earns praise for high-quality, fresh ingredients and flavorful broths, delivering an immersive hot pot experience with interactive features like noodle dances and birthday celebrations. The service is repeatedly described as attentive and friendly, and the atmosphere is lively and festive, with a broad sauce bar and extensive selections of meat, vegetables, and noodles that invite customization. The all-you-can-eat option in the evening is a popular draw for groups. However, it can be very busy with long waits, cramped seating at times, and occasional service hiccups, especially on off nights; language barriers at the front desk are also noted by some. Alcohol is not served. Overall, Fondue Haidilao is viewed as a standout, experiential restaurant where food quality and service excellence create a memorable, repeat-worthy visit, even if prices can feel high to some guests.
I always order their beef malatang combo from ubereats & they never disappoint. The combo is so worth it, filling & flavorful. Their diner service is also amazing; kind staff & fast service. One of my favorite restaurants to go to whenever I am craving for spicy & numbing hotpot
Nov 28, 2025
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Superbe endroit, moment très agréable & convivial dans la salle VIP. Nous avons été très bien accompagné & conseillé par Steven tout au long du repas, merci !
2 word review- Boiled beef. Admittedly Interesting first hot pot experience as a birthday event, food merely ok in general. crazy busy for 3:30pm in the afternoon - cramped seating & difficult getting access to condiment'buffet' area. we ended up not receiving the noodles/demo ordered, the shrimp we thought we ordered via the tablet evidently didnt go though, & when checking with the waiter he didn't see it was missing from the table order & so we ended up waiting a long period pointlessly due to the unresolved oversight. Also never got the' happy birthday' presentation they offered, so more pointless waiting. In the end not impressed overall with what it essentially is: boiled food. The broths were merely acceptable/functional apart from decently tasty Tom Yum. This resto format seems to be designed to maximize cost per person while minimizing ingredients. I'd rather have a good Pho Bo if I wanted blanched beef, & if we'd spent the same amount on standard Chinese food we could have got 5-7 gourmet dishes & had leftovers for a few subsequent meals.
We love the Tom yum (please don't take it off the menu!)& oat milk broths, & they often have lunch & late night specials like the all you can eat. The all you can eat options change every so often, allowing you to try different options, & they often have special promos & festivities for different holidays so it's worth going back.
You start to know which waiters you like more across your visits, although all of them are more attentive than most restaurants. Oliver is always warm & friendly; if the order isn't right, he'll make sure to make it right even if it means calling the kitchen & going there himself to get your drink.
Learn their secret codes, it's always fun.
Super clean, great amenities they really set a new standard for restaurant service in Montreal.
What a great time!!! Literally a show while you eat, impeccable service, they go above & beyond. I've never thought eating fondue could be this intertaining, will go back for sure!!
Nov 25, 2025
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Merci à Kevin pour son service chaleureux & décontracté. Nous avons eu droit à un véritable spectacle, des pâtes au masque 👹nous avons tout aimé. Nous serons assurément de retour pour re-commander les raviolis💃🏼
Merci à Kevin pour ses merveilleux conseils. C'était notre première fois au restaurant & il a su rendre notre expérience mémorable. C'est certain que je reviens!
Its pretty good! They have a night promotion after 9 pm for a all you can eat & its a super deal but be careful with what you order, they will charge you extra even for one dish you order too much.
