Reviews describe a refined bakery and epicerie with exceptional pastries and elegant presentation, where croissants, mille-feuille, fraisier and other pastries are consistently praised for flavor and texture, and the shop also offers a notable range of European goods. The pastry quality is described as among the best in Montreal and even North America by some, with notes that some items can be pricey and portions sometimes small. The space is clean and stylish, with a warm, welcoming feel in many visits, and the coffee and chocolates are frequently highlighted, though experiences with service vary from friendly to cold or brusque across visits; take-out is often recommended due to limited seating. Overall, the place is valued for its craftsmanship and indulgent treats, inviting repeat visits despite occasional service quirks and price considerations.
La tarte au citron est subtilement fine & son acidité & son amertume sont bien maîtrisées.
Les grosses boules de crème sur le dessus sont toutefois un peu décevantes & apporte de la lourdeur à la pâtisserie.
Le prix reste élevé pour une pâtisserie. On paye le gros prix.
Jul 29, 2025
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Un pur délice chez Potier!
Le fraisier pour 6 personnes a fait sensation. Texture légère, équilibre parfait entre fraise & pistache, un dessert estival raffiné qui a charmé tous nos invités. Mention spéciale pour le brownie : fondant à coeur, intensément chocolaté, loin des versions sèches que l'on trouve trop souvent ailleurs à Montréal. Dès la première bouchée, on est conquis. Une adresse où l'esthétique rejoint le goût, & où chaque visite donne envie de découvrir une nouvelle merveille.
Excellente boulangerie pâtisserie !
Les produits sont de qualités, que ce soit ce qu'ils fabriquent (pain pâtisserie viennoiserie, & glace durant l'été), ou ce qu'ils vendent comme les chips truffes, huiles d'olives ect ect
Une mention spéciale pour le service client qui est vraiment bon ! Les vendeurs connaissent leurs produits, & ont de très bons conseils !
Enfin pour ne rien gâcher, ils sont toujours Giulia ce qui rend « l'expérience » encore plus agréable ! (Visite le samedi 26 juillet 2025 dans l'après-midi)
Une boulangerie pâtisserie vraiment au top (& mention spéciale à leur Flan Pâtissier, le meilleur de Montréal, & aussi la viennoiserie Suisse !)
Staff was so kind, allowed me to practice my French rather than switching to English upon hearing my accent. The store was very cool, so many different international delicacies.
NOLA Cheesecake (photo) was délicieux! Fresh with citrus flavors & nice sweetness coming from the white chocolate outer layer. Somehow this dessert managed to be light & creamy & pack a flavor-punch all at the same time. So many different crunchy & smooth textures too. YUM!!!!
Side note-yes there is a grapefruit slice on top; I do not like grapefruit & I LOVED this dessert.
Chez Potier is not your average café-this place *levels up* the pastry experience in every way. The moment you walk in, you feel the refined yet welcoming vibe that sets the tone for what's to come. It's a beautifully curated space that blends the elegance of a European pastry boutique with the warm charm of a local favorite.
The pastry selection is nothing short of stunning-each piece genuinely looks like a work of art. I tried their in-house hot chocolate & was impressed by the rich flavor. You can really taste the quality cocoa, though I personally would've preferred it less frothy & a touch darker. That said, it was still a delight to sip.
I paired the hot chocolate with a strawberry cream pastry that showcased real craftsmanship. It featured four distinct layers: a silky vanilla cream on top that was absolutely decadent, followed by a refreshing middle layer of strawberry accented with fresh mint, & finished with a touch of fresh strawberry on the side. The base was a little firmer & drier than I'd like, but it didn't take away from the overall flavor, which was still thoughtfully composed & delicious.
Service here deserves a shoutout-attentive, knowledgeable, & warm. Their recommendations were spot-on, & it's clear they take pride in what they do. Beyond pastries & coffee (which is in-house brewed, by the way), they offer a selection of fine European goods including Italian delicacies, French products, truffle oil, & even caviar.
Chez Potier has a lot to offer & then some. I'm already looking forward to going back & trying more. A must-visit for pastry lovers, café connoisseurs, or anyone looking to indulge in a little edible art.
Great bakery/pastry place that doubles up as a fancy gourmet store. Interior decoration is not bery inviting, uses dark colors that do jot provide a cosy café vibe. Great service.
It was hard to choose a pastry with so many tempting options, but I ended up with the Carre Dore Signature & an oat milk latte-both were delicious! Prices are reasonable, & there's a great variety of unique gift items, like different types of salts. The staff were incredibly friendly & knowledgeable. A fantastic spot all around!
Wow!! Mon conjoint hospitalisé au CHUM avait le goût d'un éclair au chocolat. Ça valait la peine de marcher jusqu'à cet endroit. Nous avons dégusté l'éclair au chocolat & celle au café . J'ai aussi dégusté sur place le croissant amandes & confit de framboises… moelleux , ça goûtait le ciel !Divin!
May 25, 2025
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I travel to Montréal from time to time & every time ´Chez Potier' is my place to go for a nice treat, especially since chef Tilly left the city two years ago. Why ´Chez Potier'? For the intricate desserts & real croissants. As much as I appreciate the multi-element desserts, I can not ignore the lack of good reception. I believe that people who serve the customers, must make an effort to be kinder & more appropriate. If not out of respect to the customers themselves, at least have respect to the chef & all the people, who put heart, imagination, artistry & extremely hard work into making such exquisite pastry. Chapeaux to the creators!
The two stars I took away from my review is for the service. It is not good to assume that your customers would not enjoy time at the shop & load a bag of five croissants, a cake & a hot chocolate to go. It's even worse when you are asked to make their order for in the house, to rudely scold them that next time they better tell you so way in advance, before they wrapped the pastry in the paper bag (the cake was not yet served & the chocolate wasn't even charged). Last November I had similar experience: I was savouring desserts & drinks inside the store. Before leaving, I decided to buy jars of mustard & other gourmand goodies. I again was advised next time to make up my mind in advance, instead of being cashed twice.
Multiple little mentions like this make me feel like I am being an annoyance. Why would I want to come back next time I visit Montréal?!
