Overall, reviewers describe a popular stop with tasty flavors and friendly service, though experiences vary on value, cleanliness, and setting. Several note that the ice cream itself is delicious, with mentions of mint chocolate chip tasting natural and free of colorants, non dairy Tonight Dough, and loyal favorites like Chunky Monkey and various coffee varieties. Price and portion size are common themes, with some finding two scoops smaller than expected for the price and others calling the price high for the amount, particularly for visitors from other currencies. Cleanliness and ambiance receive mixed feedback: some locations are clean, bright, and well kept with helpful staff, while others report dirty tables, crumbs, insects, and an uncomfortable atmosphere. Service is frequently praised as friendly and attentive, with staff helping choose flavors and make recommendations, and one note of receiving a free ice cream brightening the day. Overall the reviews show strong positives around flavor and service, tempered by concerns about price, portion size, and cleanliness depending on the visit.
I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.
Très bonne boutique les boules sont généreuses comme le prix mais ça vaut vraiment le coup ! Glace menthe chocolat 🍫 avec un vrai goût de menthe naturel & sans colorant c'était délicieux.
The ice cream was good but the place was horrible, the couches were dirty & the tables hadn't been cleaned, there was crumbles in them & there were tons of infects such as flies & other kinds, the couches were ripped & the illumination was bad, the place was also straight up open & more insects could come in, it was terrifying as a person who hates insects
Jul 27, 2025
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Rania - our server- was sweet (like the ice cream). 😊
Cycling home from the Jazz Fest, I had a craving for ice cream & B & J satisfied the craving. I ordered one scoop of coffee, coffee, Buzz buzz buzz, & one scoop of chunky monkey, my longtime go to flavour.
The price for a small ice cream- $9.50 with tax- would be very affordable for Americans & Europeans with stronger currencies, however, as a Montrealer, I found it really expensive.
The ice cream itself was delicious.
Tip: eat fast, so the ice cream doesn't melt & drip all for you.😉
Avec une première journée magnifique avec beaucoup de soleil ☀? on m'as suggéré un endroit de crémerie par ces saveurs savoureuses.
Étonnamment chanceux j'ai trouvé un stationnement directement en face du magasin.
L'endroit est propre, il y a quelques quelques tables situées au 2ieme étage que l'on se rends via un mini escalier à côté de la caisse.
Excellent service rien n'as dire.
Nous avons pris une coupe avec 2 boules de crèmes glacées avec saveurs différentes.
Disons que le prix versus la quantité est assez désolante (ce n'est pas la faute de l'employé)!!
Disons qu'un pot d'excellente marques avec le même prix on en aurait plus pour notre argent.
Pour le goût rien de particulier c'est bon , on ressent les garnitures.
I had the non dairy tonight dough flavour in a pint & it was very delicious. They also do their cones & brownie every morning & it smells amazing!! The staff were friendly & helpful. Great overall experience.
Very clean store! The workers were super friendly. She helped us pick our flavors. I recommend this ben & jerrys location! I would definitely come again. Thank you!!
Ces deux magnifiques glaces ont disparues, si vous savez où elle se trouvent actuellement, une rétribution vous sera données !
Au revoir Chunky Monkey, au revoir lait, biscuits & chocolate therapy.
Je reviendrai pour la suite du traitement 🤪
Merci beaucoup !🤗
Apr 24, 2025
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