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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.

Downtown
4.1$
CLOSEDOpens Today at 12 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Ben & Jerry's, Downtown - Montreal
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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5★
56%
4★
15%
3★
7%
2★
21%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-08-01
5★
56%
4★
15%
3★
7%
2★
21%
1★
1%

Review Summary

Ben & Jerry's receives mixed feedback, with many customers praising the delicious, creamy ice cream and the wide variety of flavorful options available. Service is frequently highlighted as friendly, quick, and well organized, though some patrons have reported concerns regarding cleanliness, hygiene standards, and maintenance issues like dirty furniture or the presence of insects. While the atmosphere is generally appreciated, including the availability of seating and thematic decor, opinions on value differ significantly, with some guests feeling the portions are generous while others consider the pricing too high or the scoops inconsistent in size. Additionally, there are reports regarding frustrating inconsistencies in operating hours, leaving some visitors disappointed by unannounced closures.
Page 1 of 1 - 4 Reviews

Shoutout loup! serving me two scoops perfect customer service

Aug 2, 2026
on Google

I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.

Sep 26, 2025
on Google

Rania - our server- was sweet (like the ice cream). 😊
Cycling home from the Jazz Fest, I had a craving for ice cream & B & J satisfied the craving. I ordered one scoop of coffee, coffee, Buzz buzz buzz, & one scoop of chunky monkey, my longtime go to flavour.
The price for a small ice cream- $9.50 with tax- would be very affordable for Americans & Europeans with stronger currencies, however, as a Montrealer, I found it really expensive.
The ice cream itself was delicious.
Tip: eat fast, so the ice cream doesn't melt & drip all for you.😉

Jun 29, 2025
on Google

With 10% tips it came to $10.32 for the small cone with one scoop... I don't think that makes sense, even with the inflation

Oct 18, 2024
on Google